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Customer reviews

Rating 3.6 out of 5 stars with 334 reviews

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74%
would recommend
to a friend
Page 1 Showing 1-20 of 334 reviews
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    How to fix the cooling issue

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    Like other comments, besides the cpu cooler, other parts are top at this price. It's not hard to fix the cooler issue by yourself. I replaced the orginal cpu fan cooler by the "Corsair iCUE H100i Elite Capellix". The space just fits and all tools are included. The cpu temperature under 50 degree all the time when playing games(resident evil 8).

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Fan, Price, Value
    Cons mentioned:
    Loud

    Rated 4 out of 5 stars

    Good value, need to spend more for cooling

    |
    |
    Posted .
    Owned for less than 1 week when reviewed.

    First the price is good for this CPU+GPU combo. (I would love to build myself but GPU price is just...). However you need to be ready to spend another 70-150$~ for cooling so it won't sound like a jet in your room. I read about changing setting in Bios for fan... well it didn't work as I expected, the temperate still high (70-80 just from updating graphic card drivers), and it still so noisy. Trouble shoot. 1. Bought iCue H100i Elite Capellix SPU Cooler - $138.99+ taxes 2.XTM50 Consair- High performance thermal paste - $7.99+ taxes Temperature dropped right away (around 45-55) while playing diablo 2 and tab of YouTube/Facebook. Good process but the back fan still so noisy, that annoyed me. Next bought a Noctua NF-A9 PM , Premium Quiet Fan 4 pin 92mm. - $16.95 on Amazon. Result: 35- 40 C, and so quite while playing diablo 2 with few tabs on (same as above) I was thinking about transfer everything to bigger case, but for now it looks like problem was solved... well you know, with 2 sons (2,3 years old). I don't want to take this apart if I must not need to. Everything is toys to them -_- took me 3 hours just to replace the AIO cooling in with their "help"

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Bought two weeks ago cooling was horrible

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    Cooling system when u are at apex menu u gonna get 90c cpu and 53c Gpu i was planing to buy the new Bf and cod but now i had to fix the cooling system issue first and don't know how

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Hashim, I definitely understand your concerns with this. However, it's normal for the device temps to increase once it is an intensive application that is open, the components wont be in an idle state. This is completely normal. If you have any other concerns you can email us at customerloyalty@asus.com and we will explore every possible avenue to address the issue the best way we can. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support Asus

  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Fan, Price, Value
    Cons mentioned:
    Loud

    Rated 4 out of 5 stars

    Great value after updating the cooling system

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    1. It is a great value to get a GTX3070 at this price. 2. Yes, the cooling system is REALLY bad. Besides, it's such a nightmare to upgrade. 1) Tried Corsair-iCUE H100i, but you must be very cautious cuz there's fairly no extra space inside the case. I had to return the PC and the cooler cuz the graphic card had some issues. ( I should check it before upgrading) 2) Then I bought this product again and added a Cooler Master Hyper 212RGB 120mm cooling fan, but it's too big to close the case. Cooler returned again. 3) Tried CORSAIR - Hydro Series 120mm ($70), finally it worked well. 4) The CPU temperature was almost 85C when I was playing games, and the fan, yes it was noisy. 5) Replace the back fan with a Cooler Master SickleFlow 92 and added another 120mm fan on the front case. ($10 for each) Finally, it worked now, after spending about $100 on it.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Good prebuilt

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Had to add some stuff like the corsair h100i all in one cooler to get the temp right for games. Also added a new fan to the top for intake. Used the wire zipties all around as screws as theyre just the right size. Sadly i replaced the stock exaust like all the other did but imo the fans a little louder but had x2rpms as the notua and other ones you can get for it. If you plan on adding stuff to it id reccomned being handy and not being afraid of breaking some plastic clips. Also 3M tape can help with missing plastic pieces. I dremeled off two of the support clips for the top to mount the fan but it might be possible not too lol. You will also end up adjusting the wires inside if you add stuff bc its all tied down in there. All in all a great Pc and experience. GPU is well worth it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Add cooling

    |
    |
    Posted .
    Owned for less than 1 week when reviewed.

    My first PC. Couldn’t build so I bought. Saw specs and figured this would be good for me for a while. I read other reviews and saw cooling so I ordered an AIO and an additional exhaust fan same day. I bought the MSI 240R and it’s a perfect fit after some cable management. Seriously, this rad is a perfect fit. Cool temps and works great. Read some reviews saying only 2 screws for mounting, but I managed to get 4 screws holding radiator and set fans for “intake”. Highly recommend the MSI 240R. Would give 5 stars if I wouldn’t have HAD to upgrade cooling.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    The best descriptive review possible.

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    A prebuilt is something you buy, plug, and play. Unfortunately, I couldn’t add a cooler master 212 in the case which led me to buy a new case ( Corsair 220t). Now this thing is tuning cooler than ever and it’s a monster. Since I upgraded the case I’m able to upgrade more than ever. Asus case especially this *** of a case sucks more than anything. Built terrible with its dimensions and couldn’t add a 120mm chassis rear fan. The design of the case was a hotel for dust after just 1-2 days. It is what it is but if you do buy this know a thing or two about computers before you start buying this thing cause this thing will eventually need a case swap with better cooling. After this is done swap a few bios settings as you can see with my ram lol and you’re done with this review :).

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. We understand your frustration, rest assured we will have this information passed on to our development team for a review.
      We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Tips for additional cooling

    Posted .

    I bought the 3080 version and we all know the cooling of this prebuilt is a joke. Here is mine beefed up with 240mm aio and 3x 120mm fans. You can do the aio in front but only be able to screw 2 bolts, and 120mm on top you'd have to zip tie. But now at least the CPU is running 65c under full load and GPU is properly cooled. Really hope Asus address this cooking issue since it is not acceptable for a $1600+ gaming PC. ( 3080 GPU won't fit after 240mm aio, but 3070 should fit, that's what I have in it now)

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted .
    Owned for less than 1 week when reviewed.

    Great computer with great parts! All Asus brand also has a b560-G mobo and the 3070 and the intel i7 are great! Of course you have to upgrade the cooling but who doesn’t do that anyway, slap a good Cooler on and ur all set not one problem at all so far, all games can run on just about High-ultra settings and get 144fps, it stays so cool that my fan in the back doesn’t even kick on to cool it down

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Fans? Plz help

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Great pc when you upgrade the cpu cooler and ram only things I changed are case ram and cooler, Still have no clue how to control fans plz help

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good bang for buck pc

    |
    |
    Posted .
    Owned for less than 1 week when reviewed.

    Like everyone says it does need better cooling for cpu and better airflow but otherwise the components are great and it runs very smooth although if ur looking to get a big air cooler u might need a bigger case i installed a coolermaster cooler and it was too big too put the front panel on but no front panel means better airflow so not too bothered by it

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Well like most of you mainly read i was recommended to upgrade the cooling from Best Buy. So I had them install a water cooler and they recommended a new case so I told them to transfer all the components into a new case. And o couldn’t be happier it runs modern titles great! At a good frame rate and resolution! I don’t know much about building PCs so I had Best Buy geek squad install everything and transfer everything for me they did such a great job!! Recommend if you buy this upgrade case and cooler and you’ll be set!! Best purchase I’ve made

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Requires a bit of experience with PC's

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Pretty good components for todays market, especially for the GPU. This rig will run all games 60 fps. Like the other reviews however, cooling is an issue so make sure you have at least 100$ saved for an AIO cooler. 240mm can fit but its going to be tight. For reference, I bought the MSI Mag coreliquid 240r

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    need work on the cooler

    |
    |
    Posted .

    nice gaming PC, just need to upgrade the cooler system

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    to powerfull for its cramped case

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Great computer bought it open box to off set the cooling not a huge fan of all the rgb so changed the case . Overall was a great buy no other way to get a 3070 with out offering a sacrifice

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    5 stars after 160$ upgrade

    |
    |
    Posted .
    Owned for less than 1 week when reviewed.

    5 stars after adding crosshair elite cooler for about 160$. You do have to remove metal cover inside to make room for radiator. But after hours of playing several modern games at ultra high settings cpu max temp around 62c. I looked at several other reviewers pics to see how they mounted the unit to get an idea No other fans added just cooler runs great. But like others stated stay far away if you can’t follow some simple YouTube videos and install cooler. Also a few stated a bios change alone fixed the problem, I feel much better with a good cooler.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price
    Cons mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Best prebuilt for the price ive seen yet

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    In my opinion this is currently the best purchase you can make if youre looking to build a PC from scratch but the gpu shortage is making it difficult. Most other prebuilts aeound the 15 to to 1600 price point only come with a 10th gen cpu and 3060... 3060 ti if youre lucky. Excellent motherboard l, good enough psu, case is kinda tacky looking but it geys the job done. The only thing wrong is the coing system. Id HIGHLY recommend getting a new cooler. There isnt much room but i managed to put an msi coreliquid 240 water cooler in it and it instantly dropped 40c on idle... this cpu runs hoooooooot. The cooler i bought was a bit in the higher price side at 110 bucks but there are certainly oprions under 70 that will do just as good of a job. Ill post pics to show my placement. Overall i could be happier with the system. How they managed this price point is beyond me. If you load all the components in this PC with the current ridiculously high prices of computer parts youll see that if you built this system yourself it would actually cosy about 100 to 200 dollars more which absolutely blows my mind. I cant possibly recommend any other prebuilt more than this one. Alao received it in 3 days which was just icing on the cake! If it isnt available when you're looking at this just be patient. They restock this PC multiple times a day so just keep refreshing every few hours.... if you bought this product and are now looking at this review well then congratulations!!! You just made and amazing purchase and beat out everyone else you know who paid the same amount for their prebuilt in terms of quality of parts and specs!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Stay Away - Wouldnt even make it through setup

    |
    |
    Posted .

    Turned it on for the first time and Holy Jet engine it was loud. It shut off after 5 seconds. Kept on trying and eventually got a CPU over Temp Error. Was never even able to get to the set up screen. I know I was taking a chance after reading all the negative reviews. I even bought an AIO to have installed. Im glad i didnt touch it. Not worth the effort and headache. If you are reading this RUN!

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. Please allow us to make your experience with ASUS a better one. Based on the issue you described we would recommend that you have this device sent in for servicing.
      We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great computer for under 2000

    |
    |
    Posted .

    Excellent Price for current market and parts, Cooling needs to be replaced and Im planning on upgrading case.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Fan
    Cons mentioned:
    Loud, Performance

    Rated 4 out of 5 stars

    Poor AirFlow, Great Video Card

    |
    |
    Posted .
    Owned for less than 1 week when reviewed.

    Purchased this for the video card and immediately encountered the heating / fans cycling / sudden shutdown problems. I recommend: 1. Temporarily remove the case panel. Any airflow is better than none. Try not to throw away in anger... 2. Permanently remove the 92mm Case Fan, ARX FD1290-S0153E. It is practically useless. I temporarily replaced with 120mm Antec fan. 3. Hit F2 key on first boot to modify BIOS Settings. 4. Run the Q-Fan Control Calibration. Default profiles will lead to loud noises and shutdowns. 5. Change in Advanced settings, AI Tweaker\Digi+ VRM -> CPU Load Line Calibration, from Default (Level 3) to Level 5. 6. Save & Exit. If you can get through Windows Home setup, Congrats. Run MyAsus and create Recovery Disc (USB thumbdrive). While you are waiting: 1. Read more about Intel 10700F and RTX 3070 at techpowerup dot com 'i7-10700 Review': way to overclock without the K. 2. Read more about Asus Motherboard settings to try at techpowerup 'bad performance issue.' I temporarily swapped out the 3070 (DUAL-RTX3070-8G-PD) with my existing RTX 1070. Just in case it is the PSU... I replaced the Western Digital Blue PCI 3.0 NVMe M.2 with the WDS100T1X0E. I ran the Recovery disc (USB 3.0 thumbdrive) to install Windows on the PCI 4.0 NVMe. It was fast. Now I patiently wait for the following to arrive: 1. One BE QUIET! Pure Wings 2 92mm PWMCooling Fan (BL038) to replace ARX fan. 2. Two ARCTIC P12 PWM PST - 120mm Case Fan with PWM Sharing Technology (PST). 3. One Noctua NF-S12B redux-1200 PWM, High Performance 120mm Cooling Fan, 4-Pin. 4. One Noctua NT-H2 3.5g, Pro-Grade Thermal Compound Paste. I will permanently replace: 1. Stock CPU fan with Vetroo V5 CPU Air Cooler w/ 5 Heat Pipes 120mm PWM Processor 150W TDP. 2. Stock two 8GB 3200 GHz CL22 DRAM with Crucial Ballistix 3600 MHz DRAM (8GBx2) CL16 BL2K8G36C16U4B.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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