Customer Ratings & Reviews
- Model:
- ROG Raikiri Pro
- SKU:
- 11422726
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
to a friend
Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding controller works without a flaw would recommend to anyone for PC or Xbox
I would recommend this to a friendBest Pro Controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, great responsive time, easy to setup for your PC.
I would recommend this to a friendXbox elite controller is better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fills cheap Compared to the xbox Elite controller two it all so cost more just for a oled
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG RAIKIRI PRO. We understand that the product didn't meet your full expectations and we apologize for that. We strive to make sure that our customers have the best possible experience with our products. We take your feedback seriously and will be using it to make improvements for the future.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306003300-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Stay Away
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely stay away from this controller. I got it on a sale and still regretted ever trying it. It feels like the most cheap piece of plastic controller I have ever held. The OLED screen stays on for all of 10 seconds before shutting off needing to be turned back on again. Buy any other controller for way less. The quality is that off a Afterglow with 3 times the price.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sparkly,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Gets the job done!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, ergonomic controller. If you want to feel comfortable while gaming, this is it.
I would recommend this to a friendAbsolute gimmick.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: It looks pretty, the lights and screen are kinda neat. Size is nice. Cons: Feels cheap, ALL of it. Mushy buttons, sloppy triggers. Entire controller is plastic. Software sucks. No on-controller configuration besides animations and other things that don't matter. Joysticks feel loose/soft in movement but not smooth. For the price you expect tactile buttons, crisp triggers and smooth joystick travel, maybe some rubberized bits to help comfort, reliable software, etc. Congratulations Asus, you delivered on NONE of those! You know, the things that actually matter in controllers. Cannot believe I waited until release for this hot garbage.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DFWlocal,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
All ASUS products are manufactured with materials that are in compliance to industry's quality standard and each one undergoes intensive quality control testing and inspections. In order to work properly, please verify if the latest version of Armoury Crate and Auro Creator were installed. These can be downloaded at: https://rog.asus.com/controllers/rog-raikiri-pro-model/helpdesk_download/.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Cool but nit five stars
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rhe controller works great but not having the ability to connect to a xbox without the wired connection might be a deal breaker for sme
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I bought in my whole life everything works perfectly and has never failed me.
I would recommend this to a friendGaming Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the controller works great with the asus and
I would recommend this to a friendMeh at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really couldn't justify holding onto this thing. Just felt so over priced for what you get. I was hoping I would be able to program it with my rog ally for when it is docked, but it doesn't work like that. If you want a nice controller for the Ally, just get a PS5 controller, or one of the Xbox elite controllers. This thing is a gimmick.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael,
Thank you for sharing your experience with the ASUS ROG Raikiri Pro Wireless Controller. We're sorry to hear that the product did not meet your expectations, particularly in terms of compatibility and value. We appreciate your feedback and will pass it along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306001137-0033" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall love the controller. Been using it for a while and had no issues with it. Works wirelessly with the dongle on my Xbox and PC. I love the Lights and OLED screen it has. Very responsive and rewarding competitive controller.
I would recommend this to a friendA bit average ergonomics for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of customization, but the paddles are too unnaturally placed in the middle
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Drielo,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306003300-0012) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Not a bad controller!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the fact that you can't use it wirelessly on the xbox, it is an awesome controller!
I would recommend this to a friendAsus controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller!!!! Very comfortable and the buttons sound amazing.
I would recommend this to a friendgreat controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this bad boy button placment could be a lil better.
I would recommend this to a friendGreat controller a little pricy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool controller for PC gaming using it for emulated games as well as action games like lies of P
I would recommend this to a friendIt's a ROG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it's a ROG!! Very comfortable and with the armory crate customizable for you and someone else.
I would recommend this to a friendPretty good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good little controller. Feel like the material could be better though.
I would recommend this to a friendXbox controller
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this controller since I bought it ….. it feels great in the hands
I would recommend this to a friendNot wireless for xbox
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure the control is good but the since the control cannot be used wirelessly on Xbox, I returned it next day. For the price, you should be able to use it wirelessly.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gendry R,
Thank you for sharing your feedback on the ROG Raikiri Pro. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306003234-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support