Customer Ratings & Reviews
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- Model:
- X901STRIXSCOPEII96WLNX
- SKU:
- 11790956
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Very Clicky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my sister for Christmas. She said she wanted a clicky keyboard! So I knew I had to get her a mechanical keyboard. She says all her coworkers complain about the clickling, but she loves it. So beware regarding sound.
I would recommend this to a friendGreat keyboard, horrible software
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keybaord itself is great, typing on it is very comfortable, keys are very nice with a good sound. As a stand alone prodcut it might be fine and worth it but i purchased it along w a asus mouse for the onni reciever. Both where plug and play but setting up the omni reciever was a pain. Once paird on the software i couldnt open the keyboard or mouse for any settings. I had to delete it, and download a separate software first then re download the aurmory crate software. Things worked for a couple days untill i tried to log in and my keyboard wasnt working. Had to plug in a different keyboard since hardwire or 2.4 wasnt working. Once logged in i opened the software and there it was re downloading again...once it was done there was no keyboard or mouse connected to it. I looked up reviews elsewhere and many others had issues with their software. Returning and going with another brand.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Eman,
We sincerely apologize for the software issue you've faced with the Keyboard and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the product, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2408001431-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great keyboard!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels, look and sounds great. Is s beutiful snd must have keyboard
I would recommend this to a friendVery nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this ROG keyboard. It makes me feel that typing is very easy and enjoyable
I would recommend this to a friendsuper keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smooth typing and accurate touch, comfortable to play
I would recommend this to a friendBest keyboard ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price for this keyboard. Will definitely recommend!
I would recommend this to a friendNot happy with software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The software is slow, Slow, SLOW. And it's bloated. And it keeps wanting to change your wallpaper. I would absolutely NOT buy this again. I am only here to see if I can return it but since the review box is within reach...
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Murph,
Thank you for sharing your feedback regarding the ROG Strix Scope II 96 Wireless Gaming Keyboard. We sincerely apologize for the issues you’ve encountered, particularly with the software being slow, overly bloated, and attempting to change your wallpaper. We understand how frustrating this can be and regret that your experience has not met expectations.
To further investigate this issue and provide you with the appropriate assistance, we kindly ask that you contact our ASUS Support team directly at https://www.asus.com/us/support/callus/. Our specialists will be able to review your case in detail and guide you through the next steps.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2601017759-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Excelent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for work, its been used everyday for over a month.
I would recommend this to a friendGreat keyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly for my needs, and looks cool while doing so. I love the flexibility of the Bluetooth, WiFi, and hardwire options.
I would recommend this to a friendFirst keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard especially, if you can get it on sale.
I would recommend this to a friendLove the style and color
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my husband for Christmas cant wait until he sees that i got him this he has been wanting it. Now just need to save up to get him the tower he wants..
I would recommend this to a friendKeyboard is really nice perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far keyboard feels really good very soft keys when you push would recommend
I would recommend this to a friendStay away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this nonsense at all costs. I have one and the FN key doesn't work in 2.4hz mode. I try to reset it with FN+ESC and it's just locked up, and doesn't do anything. Asus has gone cheap and it's not worth your money.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AFKaflak,
We sincerely apologize for the issues you're experiencing with the ASUS ROG Strix Scope II 96 Wireless Keyboard and for any inconvenience this may have caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2503018978-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - External Keyboard/USB Keyboard/Wireless Keyboard Issues - https://www.asus.com/support/faq/1047955/
