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Customer reviews

Rating 2.8 out of 5 stars with 12 reviews

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    Rating 2.5 out of 5 stars

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    Rating 3.2 out of 5 stars

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    Rating 3.3 out of 5 stars

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42%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 4 out of 5 stars

    Definitely designed for experienced users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with wifi and lan drivers at first but ended up being a simple fix. Settings are auto locked out and have to grant permission to allow them to go through. After some of issues going on. Ended up wotking amazingly and is solid now. 7800x3d and 6700xt on alienware aw3423dwf ultrawide. Love the setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best AM5 ITX board available but has issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -This is the best AM5 iTX motherboard available on the market. -High chipset temps. You may need to look at copper shim mod to cool the chipsets better. -Loud 30mm fans; although you can lower the fan speeds in the BIOS. -Slow POST time even at JEDEC memory speed. -AM5 is just an unstable mess. Be prepared to beta test for AMD without compensation.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BombSquad,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. We recommend updating your Bios using the FAQ provided below.
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2305074365-0001) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support
      https://www.asus.com/support/FAQ/1044348/ Asus

  • Rated 1 out of 5 stars

    Hot Garbage, Reviews are 100% True

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely cannot recommend this high dollar dumpster fire of a board. Constant issues with drivers even after I've installed everything off their support page. If you buy this board, enjoy staring at a black screen. This should be recalled and refunded to all who fell for this trap.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the issues you've faced with the motherboard and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.

      Please allow us to make your experience with ASUS a better one. We recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and include the case number "N2302017616-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    AVOID IT unless you like to troubleshoot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly stay away from it. im going to give it another shot because I really want that USB4 in an ITX form factor but had nothing but issues with it. i am actually returning it because the board was having issues with ram slots and one of the USB 2.0 headers werent working.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Diramone,

      We are sorry to hear about the unfortunate experience you are having with the RAM slots on this model. Based on the issues you described we would recommend that you have this unit sent in for servicing. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Best AM5 ITX board, only negative is high price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only fully loaded AM5 ITX board you can get right now. I know there were headaches when it first launched, but it seems like everything was ironed out with firmware updates. Love everything about it minus the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Design Flaws

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a couple design flaws with this motherbaord. The sata ports are positioned in a way that makes it bascially impossible to use them in a small form factor case. Also the fans inside the motherbard are also very loud. So I can’t really recommend this motherboard especially at this price.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Mike127,

      We certainly understand d the inconvenience this may have caused.



      There is no design flaw on the motherboard. It has a mini-ITX formfactor and was designed to fit perfectly on a mini-ITX case with peripheral installed.



      If you need further assistance, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 1 out of 5 stars

    Coil whine noice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coil whine noise is remarkably loud; despite receiving three replacements, each one has exhibited the same pronounced issue.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the coil whine issue you have been experiencing with your ASUS motherboard. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. We appreciate your feedback which will be reviewed by our Product team.

      Please allow us to make your experience with ASUS a better one. To further investigate this issue, we recommend contacting our support team at https://www.asus.com/us/support/callus/.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2302017616-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Powerful board for Creators and Enthusiasts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This board gets alot of heat on many websites and forums but it’s rock solid IF you know how to tweak your settings and tune properly. My board shipped with BIOS 0822. I updated to the latest version (2612) and its been smooth sailing. Memory training times are very low and the board is quiet, built very well and rock solid. I use this along with a 7950X3D and a 4090 for 6k video editing and 3D rendering. Just take your time with your tune and back track if you run into issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sff motherboard

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great with my 7800x3d and did a bios update with no cpu installed easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    now works great, even the Thunderbolt 4 works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    now works great, even the Thunderbolt 4 works well!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flawed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motherboard has great I/O, PCIE gen 5 support for both the 16x slot and NVMe, and a nice looking design. But the post times are extremely slow for a platform released in 2023. The worst thing, however, is the unbearable coil whine. It is loud and high pitched, and makes it hard to use my computer without headphones. Its as annoying as having a mosquito fly by your ear, yes that bad. Apparently this is an issue at the production level due to how common this is, meaning I have to purchase a completely different motherboard model to fix the issue. Unfortunate, but not surprising coming from Asus.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Eduardo,

      We sincerely apologize for the issues you've faced with the motherboard and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the coil noise issue described, we recommend following the steps below.
      1. Blow out your computer, open the case, and use a cleaning duster to fans
      2. Reseat everything you can inside your computer and check that it's all secured with screws or whatever other tightening mechanism.
      3. Reseat data and power cables

      In the event the issue persists, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assistance with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2302002362-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    This isnt for intel socket, its Am5 board

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For thr amount of money for the board and being ROG, you expect more from it. But don't! Your better buying the cheaper board, nmve are top of each other. Somehow with two boards unable to AI Overclock and big that kind scratches my head is. You have no way of telling if you get black screen, if you overclock it to much or if something fails. Because there is no way you can tell unless you hook up speakers wait for beeps. As for Sound from you have three choices bluetooth or you headset or speakers that hooks up to a hive. Hive controls volume and helps with bios flash. I expect more from it unable to overclock with it, I normally use Asus Ai Overclock let it do its thing, but Ai isnt enable. I did try AMD it did its thing, turned it back on, applyed the settings and end result was screen froze up. Shut it down 3 times waiting 3 mins each time with the power cord in my head. Because when turing on black screen, no power to the mouse or keyboard.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Mojman,

      We are sorry to here that you are not pleased with this motheroard as well as the crashes you're experiencing due to attempted overclocking. We recommend trying ASUS Ai Overclock in Windows, please see the FAQ linked below for guidance. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2302017616-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      [Motherboard] Ai Overclocking Introduction: https://www.asus.com/support/FAQ/1043257/ Asus

  • Customer reviews from https://www.asus.com

    User rating, 3.9 out of 5 stars with 7 reviews on https://www.asus.com.

    See all https://www.asus.com reviews
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