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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 427 reviews

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  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 427 reviews
  • Rated 1 out of 5 stars

    It’s HOT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great looking, sleek laptop that can seemingly do it all. We bought it at closing time, took it home and opened it up. Followed all the instructions. Set it up. The fans were a bit loud but that’s to be expected on such a thin, powerful device. It was even warm but kept a close eye to make sure it wasn’t too hot to touch. Everything was great. By mid morning the following day, after a gaming session, I went to turn it off. There were updates to the BIOS system that wanted to be installed before it shutdown- ok. I walk away for a minute and come back to screen talking about an error with the BIOS update. It wouldn’t let me exit. Not wanting to click the wrong thing and mess up this expensive device, I took it to the Geek Squad (a 5 minute drive). By the time I got there, the laptop was SO HOT (the fans weren’t even running at this time) that it couldn’t be touched except by holding it with the tips of your fingers, at the sides. There was a chemical smell coming from it as well. It took it a long time to come down to a touchable temperature. They got it to update and it was all good as if it had never gotten that hot. I took it home, packaged it up, and returned it asap. I was not willing to spend 2k on a laptop that could get THAT hot (no joke, the guys hand sprung up so fast when he touched it). It was a literal fire hazard. And that smell? I’m guessing the glue inside- but was there any left? Who knows.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JurassicQueenK,

      Thank you for sharing your experience with the ASUS GA403WR Gaming Laptop. We’re very sorry to hear about the overheating issue and the trouble during the BIOS update. That’s certainly not the experience we want for our customers. We appreciate your quick action in seeking help and ultimately returning the device. Your feedback is important and will be shared with our product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number "N2506022409-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I’ve ever owned I feel that it is money worth fast light and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus zephyrus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, panel and size. Very quit for its size. Nice keyboard and glass track pad and chassis that dont leave fingerprints I highly recommended this over the razer blade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs everything great, and doesnt get as hot as I expected. Would recommend to anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming and life laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for all my needs! Battery life could be better but it's what you expect from a high powered machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use with a golf simulator - works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G14 performance and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, i was really satisfied with the oled secreen and the performance. The only thing to mention is battery life is a little bit short with the default settings. However, i was able to get +9 hours with some new settings such as eco mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The James Bond of gaming laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and spicy portable power house. 32gb of soldered ram is enough. 12 gb of vram is good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big power for small computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been working great. No issues yet but this is an amazing computer. Like the clearness of the screen and the functionality of the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek as a macbook pro with jet engine fans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is as slim as a mac book pro but the GPU handles video games like a beast. The fans do fire up like a jet engine but that's to be expected in this form factor. OLED screen is top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the size of this Laptop, it’s very powerful with great speeds. Only wish there was a Ethernet port for additional speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an absolute beast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its basically a macbook for gaming. By far the best laptop you can buy at this price range.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of "lemons"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When working properly, the laptop is great. It has a nice, sleek look, good internals, and sized nicely for use as a gaming laptop and a work or school laptop. My issue is that I was given a broken laptop; I am now waiting months for the MFG to make the fix.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Zach,

      Thank you for sharing your experience with the ASUS GA403WR gaming laptop. We sincerely apologize for the inconvenience of receiving a defective unit and for the delay you’ve experienced in having the issue resolved.

      For additional assistance and a detailed review of your case, please contact our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2506027921-0010" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Asus Zaphyrus G14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great conditon at a great price. Fully functional laptop and with a huge discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box item. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs every game I’ve played on it wonderfully at high setting and some even at ultra. Definitely recommend if you travel and wanna game wherever you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Better Laptops I've owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really have enjoyed this laptop in the past 2 weeks that I've owned it. It has a really powerful graphics card, and it handles any task I've thrown at it. A good laptop for any gamer or student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 14" gaming Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful 14" gaming laptop. Pro: Portability Graphic card Editing on the go Beautiful Oled display Sound quality Cons: Price Price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer, really recommend for gamer or even collage students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Much better than last gens 4070, and having the AMD chipset is worth it over the g16 in my opinion. Highly recommend!

    I would recommend this to a friend
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