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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 207 reviews

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  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are delighted by the ROG Zephyrus G16's exceptional performance and impressive build quality, including its gorgeous display. Its portability, extended battery life, and quiet operation are also appreciated. However, some customers have noted that the laptop tends to get hot during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 207 reviews
  • Pros mentioned:
    Battery life, Build quality, Performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Slim Powerhouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for both gaming, work, and business. I needed a slim laptop that could do everything I wanted to do. The all metal design and build quality are great. The 4090 graphics card is amazing, although not fully powered like other laptops, but regardless powerful enough to play games as you see fit. The only negative I have is when playing games or performing other high demanding tasks, the laptop does get scorching hot on the bottom rear and above the keyboard in the center. If playing games, this must be on a table or laptop cooling pad or ensure you have enough ventilation to allow the laptop's fans to do their job. The other thing that is great is the battery life if using the internal graphics. Once you switch over to the dedicated graphics (4090) the battery is like every other Windows PC. Upgrade the NVME SSD as well. I installed 1 4TB in the other available SSD slot. Loving the laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Oled quality, Performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good gaming labtop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great gaming laptop and plays games great. Had to put the fans on tubor for gaming. It's very lightweight and love the OLED screen. The speakers are amazing and have very good sound. It's a very nice looking laptop too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Oled quality, Performance

    Rated 5 out of 5 stars

    Truly the best all around laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this laptop is a BEAST! To give context, i am a senior in college majoring in graphic design. I do alot of my work with things like Figma, Photoshop, Illustrator and After Effects. I am also a big gamer and basically getting all around performance was the main reason i wanted this laptop. The laptop surpassed all my expectations, it runs games really smoothly and the Amoled screen is gorgeous (i havent had any issues with the screen even though i know some people have). Its such a lightweight laptop and its honestly insane how far gaming laptops have come because this literally looks and feels like a typical laptop that wouldnt be meant for games. I got the 4090 version of this laptop so it lasts me a long time and can continue to be fast when i start working and for leisure activites and let me tell you it does not dissapoint. Although, i will admit when i first got it i was kind of dissapointed with FPS and temps but uninstalling armoury crate and installing g helper fixed this issue. Overall if your a student or someone who works and plays a decent chunk of games and loves portability in a light package this is definitely the laptop for you. Ive had it for around a week now and i seriously couldnt be happier. OH! I also forgot to mention, the battery life is pretty decent, i had class all day and was able to get around 6-7 hours of use which is insane for an intel machine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Review for ASUS ROG Zephyrus G16 16” OLED 240Hz Ga

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the ASUS ROG Zephyrus G16 from Best Buy, and it has exceeded all my expectations. Here's a breakdown of my experience: **Performance:** With the Intel Core Ultra 9 and NVIDIA GeForce RTX 4090, this laptop is an absolute powerhouse. Whether I'm gaming, streaming, or working on resource-intensive tasks, it handles everything with ease. The 32GB LPDDR5X RAM ensures smooth multitasking, and the 2TB SSD provides ample storage space for all my games and files. **Display:** The 16" OLED display is simply stunning. The 240Hz refresh rate is perfect for fast-paced gaming, delivering buttery-smooth visuals. The colors are vibrant, and the contrast is deep, making both gaming and media consumption incredibly immersive. The Eclipse Gray finish adds a sleek, premium touch to the overall design. **Build Quality:** The build quality is top-notch. The laptop feels solid and well-constructed. It's also surprisingly lightweight and portable for a gaming laptop with such powerful specs. The keyboard is comfortable to type on, and the RGB lighting adds a cool aesthetic without being too flashy. **Thermals and Battery Life:** The cooling system is effective, keeping the laptop cool even during extended gaming sessions. Battery life is decent for a gaming laptop, though it's best enjoyed when plugged in to fully utilize its capabilities. **Overall:** If you're looking for a high-performance gaming laptop with a stunning display and excellent build quality, the ASUS ROG Zephyrus G16 is an excellent choice. It’s pricey, but considering the specs and performance, it's well worth the investment for serious gamers and power users.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Almost perfect All rounder-Casual user perspective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it open box in excellent condition and it looks brand new. This is not a tech focused review and I'm just a casual gamer who need a gaming focused engineering laptop. The gaming on this thing is perfect with OLED screen but I mostly connect to a tv or monitor. You get your money worth with the way it handles games. Mostly play Division 2, Breakpoint, Arc Raiders and this breaks no sweat. It does heat up a bit for demanding tasks and I heard that Intel processor is bound to behave that way. Wish they made 4090 with AMD. Battery life is a bit controversial. It's a gimmick to use G-helper and you have to change a lot of sliders and unistall armory crate as some forums suggest. I really don't see much benefit with G-helper that make it stand out. But I was able to squeeze in 5-6 hours on ECO mode and that's pushing it. So can't really complain on battery life but if it was optimized out of the box that would have made a perfect machine. For me sound is very low even in turbo mode. Overall I highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability
    Cons mentioned:
    Heat dissipation, Noise level

    Rated 3 out of 5 stars

    Amazing for its size, too powerful for its size?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a creators perspective, 3d and video work was smooth and fantastic,... when plugged in, the fans do spin up and become audible when exporting video or when manipulating 3d objects in real time in Blender and ESPECIALLY when rendering a quick animation (or the occasional gaming), but was not as loud as the the 4070 or the 4080 model. But when on the go, doing the same workloads I could get ~2 hours max before the gpu is disabled by the system, then the igpu as the downclocked cpu is not up to the task as well when under battery. Heavy workloads start to get choppy and unreliable especially in 3d applications like Blender, and when editing 2k footage. The laptop got audible on the train and warm to my lap when exporting or working on 3d applications but was able to get 1.5 hours of work in before the battery hit the 25% mark from a 100% charge. In conclusion, I would recommend this laptop for SHORT mobile workloads (1-2 hours tops), and its power, weight and size are its highest positives. As a desktop replacement, when plugged in and attached to an monitor, its a beast for its size, but it does get audible and the heat I felt above the keyboard, it made me worry about damage to the fantastic oled screen when running in turbo mode WHILE the screen is closed. WOuld only recommend as desktop replacement, for medium workloads.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Naponic,

      Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2404017691-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Build quality, Performance

    Rated 4 out of 5 stars

    A Mixed Bag of Performance and Portability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance: The fan was surprisingly quiet, and the speakers really impressed me with their clarity, great mids, and bass, rivaling MacBook Pro 16, sometimes even surpassing it. The Core Ultra chip didn't quite deliver the power I expected, especially for gaming, leaving me wanting more in terms of performance during intense gameplay sessions or when tackling demanding tasks like coding, web design, or running simple machine-learning tasks. General web browsing performance was smooth when plugged in, but I noticed occasional stuttering and overall sluggishness when running on battery saver mode. This detracted from my overall user experience and highlighted the need for optimization in power management settings. Gaming and Battery Life: Gaming performance was so-so, with the GPU and CPU delivering decent but not outstanding results. While the laptop managed to handle most games, it struggled with more demanding titles, leading to occasional frame drops and lag. You're looking at roughly equivalent performance to a higher wattage (150w) 4080 laptop. Additionally, battery life lasted around 5 1/2 hours with battery saver on and light use without tinkering with TDP settings, which was okay for casual browsing and productivity tasks but fell short of providing all-day usage without the need for a recharge. Plugged-In vs. Battery: When plugged in, the laptop performed wonderfully, with a beautiful display and delivering solid performance without any noticeable slowdowns or compromises. But, swap to battery power had me managing expectations for both performance and battery life, since the system scaled back to conserve energy. Unplugging led to performance reductions and shorter battery life beyond what I would've expected with a generation leap, even on battery saver. I'll also point out that it seems like ASUS is finally allowing passthrough charging with the USB C ports so thank you for that!! User Experience Examples: Example 1 - When I leave my laptop idle for extended periods, I just want instant responsiveness with minimal battery drain, much like my MacBook (you can leave those unplugged for a week and jump right back in). I to resume work without any delays or interruptions. But every time I left this sleeping for more than an hour or two, I had to wait 10-15 seconds before I could log in because the laptop was placed into hibernate automatically. And if I disable that feature, then Modern Standby would eat up 2-3% of the battery every hour. Example 2 - When I'm out and about. I don't want to worry about battery life or making constant adjustments to optimize performance. These challenges aren't ASUS' fault (they're using the best available off-the-shelf parts), but even the best parts available now lead to an experience that gets me worried about leaving my charger behind and highlight areas for improvement in future iterations. Comparison and Future Prospects: Compared to other options, this laptop falls short in some areas, such as the maximum RAM limit and overall performance on battery. Looking ahead, I'm excited for future iterations and how they could shine with improvements like a next-gen Core Ultra chip. If you need gaming on the go with thin-and-light being a must, want a beautiful screen+great speakers, there is nothing better available today. This is the best option bar none. But since ASUS is marketing this as part-creator device, this is not the best laptop for that use case, even compared to some other Windows laptops, and definitely not compared to Macs. Overall, temper those expectations a bit and you'll probably love what ASUS have managed to achieve in this year's Zephyrus G16.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Masterclass of performance and luxury

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Zephyrus G16 gaming laptop is the absolute definition of luxury computing. For a laptop of this size with an amazing clear OLED screen with an Intel Core Ultra 9 processor, 32 gigs of RAM and crazy NVIDIA 4090 GeForce RTX video card, it is super thin and quiet. Most computers with this configuration would be thick and loud because of all the cooling necessary to prevent you from cooking your dinner on it. The metal body of the laptop just feels solid and sturdy but the intelligent fan system that ASUS puts on this thing just whispers during heavy gaming sessions. This laptop also includes an IR camera that allows you to use Windows Hello’s facial recognition system. This is super handy to help with Password Managers. Surprisingly, the top facing speakers provide great sound. The great speakers come at the sacrifice of a Number pad on the keyboard. So, if you absolutely need to have the right hand numpad to do work, then you would need to buy an external numpad. Another annoying part of this laptop is the power plug. It is a proprietary square plug and sticks out perpendicular to the laptop. This might be a problem because if you use this laptop at the edge of a table, a lot of downward stress is placed on the plug. However, given those two annoyances, this is a masterclass of what a powerful gaming laptop that has luxury feel and is razor thin without sacrificing thermal properties. You can tell that this laptop is going to be used for many years to come and if you are a gamer that values portability, this is definitely a laptop you should look at.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance, Portability
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    It's a great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop. I also had an Asus laptop before this one, I decided to stick with the brand. At first I was a little nervous that it warms up a lot during games (not just warm, but hot enough that you can't hold your finger over the keys in the area of F5-F12 for longer than a second, but then I calmed down, realizing that this is how it should be with the 4090). Light, thin - it's amazing how they put all this power into it. The screen, the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I didn’t want to spend money on a big desktop to lug around or on a big TV and console either as I tend to move and travel a lot. So I decided to get a gaming laptop as my all in one media consumption device for TV, movies, games, and so forth as well as for work. This laptop is so portable and beautiful, it meets my needs wonderfully. MacBook quality while actually being slightly lighter than a 16 inch MacBook Pro and with the added benefit of not being tied to the Apple ecosystem. Gaming performance is outstanding as well. As for negatives, the battery life is not great(but not terrible either) without making a lot of adjustments to power draw and the like. Honestly, though, let’s be practical, as somebody who has travelled across the globe, I would bet that if you don’t have access to a wall plug then you probably don’t have internet and you probably don’t really need to be looking at any docs or programs you may have saved locally. This still gets the job done fine. The RAM is soldered, so you can’t upgrade it. But I think 16gb has been a more than enough standard for most people since like at least 2016. So, let’s be practical again, at 32gb you aren’t going to need to upgrade any time soon unless you have some very specific professional need for high amounts of RAM that 32gb in your laptop can’t meet. More than likely, you’re going to want to upgrade the laptop by the time you outgrow 32gb of RAM. The GPU has gimped power delivery by default. There are ways around that if you do some googling, however. If you don’t have the tech know how to figure out how to get around that limit, then you won’t actually notice the impact in real world scenarios. I can’t really think of any other negatives. It’s a great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality
    Cons mentioned:
    Heat dissipation, Noise level

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s truly remarkable that this laptop is the size it is for the amount of power it contains. Yes it does get hot above the keyboard but you aren’t touching that area. And yes the fans can get loud if you go into turbo mode. Besides that they are normal sounding fans. Not overly annoying. The screen and speakers are phenomenal. Battery life is good in silent mode. Standardly bad on high graphics games when trying to game without it plugged. About a hour to a hour and a half. Couldn’t be happier that I got this for less than 2900$ with open box. Said on the box it was due to residue which I could only even find on the track pad and was able to clean it with a screen cleaner. Now if I didn’t get this open box and paid full price at 3300$ I would be more hesistant to give it 5 stars due to value ratio of the 4080 model having 1tb less ssd and being 700$ cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    More than enough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *Display* 10/10 Oled and 240 HZ with G-sync and for those who don’t know what g-sync does, it makes games the run at lower FPS feel smooth. As for OLED, you must experience this yourself, it’s the most beautiful screen you will come across with vibrant colors and pure blacks while being super responsive. *Speakers* 10/10 So this is the best speakers on a windows laptop I have ever heard, you will not be disappointed with the crisp sound paired with the Dolby atmos license(sold on Microsoft store). It makes you feel like there are others legit speakers to your right and left. Only downside I have for this is that I had to return my first order because the left speaker started popping. I do think this was a coincidence and I was unlucky. *Build quality* 7/10 So it’s feels great to use and is very light, most people will be satisfied with it. The screen does wobble too much for me. You can test this by just pushing the display back a little bit. I want to note that I don’t notice it during gaming. Also putting some pressure on certain parts of the keyboard resulted in a disappointing creaking noise from the chassis. *Performance* 8/10 To keep it honest, you’re not getting the best performance for gaming that you could get out of this 4090 laptop. This is more of a hybrid. You can game at maxed out settings if you want however, you will be somewhere around 30-40 fps behind a full powered 4090 laptop gpu. This laptop maxes out at 125w vs the standard of around 175w+ on other laptops. When you are unplugged this has a great Intel chip that allows you to get roughly 6-10 hours of battery life which I see as really cool. I do want to note though, this laptop feels sluggish while running on eco mode. Definitely nowhere near as fast as I would like it to feel while on battery. I’m talking specifically while web browsing and doing non-gaming related tasks while on battery such as movies, navigation of windows ect. *summary* I would buy this again, what makes this really awesome for me is that it is light and packs a lot of power in such a slim form factor. This isn’t the best gaming performance you can get but it’s more than good enough to run at max settings. If you are on the fence with this one, I would try it out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Performance

    Rated 4 out of 5 stars

    Great Performance + Quality, Good Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen and build quality. Doesn’t sound like a jet engine, and runs frames perfectly. Battery life is far better than most, likely thanks to the Intel Core Ultra chip. Windows sleep states remain broken, resulting in TONS of battery drain with the lid shut; that’s more of a Microsoft issue than an ASUS one though. BUT, support in linux is really botched. Get one with an AMD GPU instead if you plan on running linux.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Got it quick with no problems! Runs Amazing,Can be a little noisy if you're playing a graphically demanding game. Other than that I like the size and the portability. The display looks nice. Also with the HDR on the color look full and saturated.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality
    Cons mentioned:
    Keyboard lighting, Noise level

    Rated 4 out of 5 stars

    Great on paper, execution could of been better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the new G14 and G16 models were announced with high refresh rate OLED screens, with Gsync included I was super excited, especially when it became apparent how thin these were going to be, as portability is huge for me. How ever when this arrived I was a little disappointed. The fans ran constantly even when I was barely doing anything. I may have just had a bum model idk, but it made it nearly unusable. Also the black RGB keyboard did not look nearly as nice as the white variants for some reason, I could never find the right color to compliment the looks of the laptop for some reason. Also I was impressed with how thin it was, but for some reason this new 16” form factor seems to be such a larger footprint than the old 15” form factor. I am sure it would be great for a desktop replacement, but I already also have a desktop, and this just felt almost too big to use on my lap when I am away from my desk. I actually ended up taking this back and going with the new 2024 G14 Zephyrus instead in white, as it felt so much more portable, the white aesthetics are stunning, and I am guessing due to the Ryzen processor it typically runs much quieter during normal tasks like web browsing etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Beautiful machine but runs hot with drivers issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is excellent, it is really impressive that a light and compact machine are able to pull off such performance. That said, this machine runs really hot despite low cpu utilization, the cpu boosts itself like there's no tomorrow, even after limiting cpu wattage you will still need a cooling pad to bring the cpu temperature down to 70s. A lot of issues with drivers and firmware too, from time to time the machine the laptop would fail to find audio, you have to reboot it to fix the issue. It also fails to switch between different performance modes from time to time and you have to toggle it back and forth. Overall a great machine but with a lot of minor driver issues.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Oled quality, Performance
    Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Almost the perfect gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: OLED display with VRR looks incredible, GPU is top notch, chassis is nice. Vapor chamber, 2TB of storage, and 32GB of ram are all nice upgrades over the lower-tier models. Cons: The CPU on this thing runs way too hot. I have had my laptop shutdown while gaming multiple times in the first week of owning it. Could just be bad luck with ASUS applying the liquid metal incorrectly at the factory, but if you look it up online, plenty of other people say the G16 specifically runs super hot. Also, Armoury Crate is not great, but removing it and replacing it with G-Helper takes 10 minutes.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404017691-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1015064/ Asus

  • Pros mentioned:
    Battery life, Build quality, Performance

    Rated 5 out of 5 stars

    It took some work...but definitely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving this laptop five stars because it has a better screen, better performance and is 3 lbs lighter than the laptop it is replacing. Gaming on the laptop is great, battery performance is good…but out of the box was another story. Out of the box, I was unable to play games on the device and the performance was less than stelar. I factory reset it, installed Windows 11 Pro, updated the ASUS and Nvidia drivers first, then started loading Windows patches and other software (e.g. browsers, security, anti-virus, etc.). While it did take a little work, I am very happy with this laptop. Anyone would be hard pressed to find a Windows based laptop, with the performance specs of this one, and less than 4 pounds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat dissipation, Noise level

    Rated 3 out of 5 stars

    Fast windows machine, bad for low latency audio

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this machine because it had the specs I need, thundrebolt 4 port, great video card. Runs super fast, windows 11 sucks though, you cannot defeat windows update and they wrecked a lot of features recently regarding power management and sleep states. This thing won't sleep correctly, just screen turns off. Also this things gets warm and loud, not good for audio. DPC latency out the wazoo from WDF01000.sys (Windows Driver Framework), toskrnl.exe (Windows Kernel)ACPI.sys (Power management), all basic funditons that shouldn't blast huge latency spikes but do, The way this laptop manages internal storage is a cause of this and so is the high power draw from the video card. You cannont undervolt this and you cannot customize much in the bios. IF this had more flexibility it and didn't have the latency issues with windows, it would be solid for almost anything. Battery life is trash. Trying to work on music away from the house less than 1.5 hours and it goes down. ASUS should have just tried a little harder and made this thing compete.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SEANC,

      Thank you for your feedback on the ASUS GU605MY laptop. We're glad the system’s specifications met your needs, though we regret to hear about the challenges you've experienced with power management, thermal performance, and audio latency. We understand how important these factors are, especially for creative workflows.

      Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding, as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The FAQ below provides the troubleshooting steps.

      If the latest BIOS version is already installed, we recommend reaching out to our support team at  https://www.asus.com/us/support/callus/ for further assistance in diagnosing the issue or arranging repair if needed.

      We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2404017691-0008" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/ Asus

  • Pros mentioned:
    Build quality, Oled quality, Portability
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Powerfull yet sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the laptop does get hot (expected while gaming) the oled screen is amazing. I travel frequently with this from hotel to hotel so having the slim body made sense for me. Also the built in speakers are great for streaming shows.

    I would recommend this to a friend
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