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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 98 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 98 reviews
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was easy to attach cords and power on. But having to download app to your phone to be able to use it was confusing and slow. Needs to have a longer power cord so you can locate it away from other devices to reduce interference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, I was looking at a similar model but the sales staff directed me towards this one, he said it does the same work as the other but is a better option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Moved from having a netgear nighthawk and there has been no drop in performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router! Had to replace my RT-BE92U The internet port went out! Ugh! I hope this one lasts! It was pretty easy to setup! Range is great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes Drops Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it's really fast, but it doesn't seem to always work. Sometimes the connection drops, even if I'm right next to it. Tried to change a lot of settings but overall I feel my last router (which was very old) was more reliable than this.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dooble,

      Thank you for your feedback on the ASUS RT-BE82U router. We're glad to hear you're experiencing fast speeds when the connection is stable, and we sincerely apologize for the intermittent connectivity issues you've encountered.

      To help improve stability, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2510020558-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Troubleshooting] WiFi signal is often disconnected -  https://www.asus.com/support/faq/1030641/ Asus

  • Rated 5 out of 5 stars

    Outstanding product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another outstanding product from Asus. Have been using Asus for my router needs since 2003. Have one still working but had to replace cuz wanted more speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS - RT-BE82U BE6500 Dual-Band Wi-Fi 7 Router -

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS - RT-BE82U BE6500 Dual-Band Wi-Fi 7 Router - Black nice router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER GOOD!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good router to have!! Just make sure you have the app to keep the frimware up to day to exceptional speeds and performance. Other then that is a very good product. Ive recommend all my friends get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS WiFi 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no issues. Wifi 7 is definitely the way to go !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mid grade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has decent output but if you have a lot of different things connected to the WiFi it doesn’t help very much only like a max of 10 devices connected

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good instructions, good app,fast router. I took a different router back to the store before I got this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I can really feel the difference between this and my old wi fi 6 router. Set up was also smooth. I only had to get it because a thunderstorm fried my old router so get the warranty if u can

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Signal Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Signal is awesome, and setup took less than 5 mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has made such a difference in my WiFi service. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Covers my 2000 square ft warehouse no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VPN compatibility

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with the app. I’ve had an older Asus for 9 years. Still working but it’s not VPN compatible. It’s just time to move on and increase security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I would buy this product again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect. For my home. I like it I always use spectrum. Service but this time I want my router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable signal and speed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a wireless router that I had for 9 years. Very good speed and coverage with this router.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Idk of this router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ok router it only uses 2.5 on the ports not 5

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dinoyee,
      Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2510020558-0003) for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

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