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Page 4 Showing 61-80 of 98 reviews
Rated 4 out of 5 stars
Router
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unit was easy to attach cords and power on. But having to download app to your phone to be able to use it was confusing and slow. Needs to have a longer power cord so you can locate it away from other devices to reduce interference.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, I was looking at a similar model but the sales staff directed me towards this one, he said it does the same work as the other but is a better option
This reviewer received promo considerations or sweepstakes entry for writing a review.
When it works, it's really fast, but it doesn't seem to always work. Sometimes the connection drops, even if I'm right next to it. Tried to change a lot of settings but overall I feel my last router (which was very old) was more reliable than this.
Thank you for your feedback on the ASUS RT-BE82U router. We're glad to hear you're experiencing fast speeds when the connection is stable, and we sincerely apologize for the intermittent connectivity issues you've encountered.
To help improve stability, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2510020558-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
Another outstanding product from Asus. Have been using Asus for my router needs since 2003. Have one still working but had to replace cuz wanted more speed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A very good router to have!! Just make sure you have the app to keep the frimware up to day to exceptional speeds and performance. Other then that is a very good product. Ive recommend all my friends get one.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well and I can really feel the difference between this and my old wi fi 6 router. Set up was also smooth. I only had to get it because a thunderstorm fried my old router so get the warranty if u can
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up with the app. I’ve had an older Asus for 9 years. Still working but it’s not VPN compatible. It’s just time to move on and increase security.
Dear Dinoyee, Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2510020558-0003) for us to better assist you. Thank you for choosing ASUS! Best Regards, Schottky, ASUS Customer Loyalty US Support