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Customer Ratings & Reviews

Model:
700514534
SKU:
6397094
Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 49 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers regard the Huddle IX 2160 (4K) Webcam favorably, particularly praising its zoom capabilities. Many appreciate the ease and speed of the zoom function, allowing for quick transitions between wide and close-up views. The overall image quality is also highlighted as a positive aspect. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 49 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very Nice Unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new Webcam when our Church started using Zoom meetings for a Sunday School class. Webcams were in short supply then and this happened to be available. It is a little pricey but the video quality is superb and it worked well right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect camera for the times we live in

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up at the start of the pandemic because I knew that I'd be spending more time on Zoom meetings. Couldn't be a be a better purchase. The video is crystal clear and I am able to use Zoom backgrounds without a greenscreen for great effect.

    I would recommend this to a friend
  • Pros mentioned:
    Zoom

    Rated 5 out of 5 stars

    Very good quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a perfect webcam for Zoom and MS Teams video conferences. It offers features like zoom and panning via the remote control that make it much easier to crop and position your cam. Worth the extra money over the less expensive webcam models..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera with excellent video quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has fantastic video quality. Once plugged into your computer your computer finds it in no time and it’s ready to use. Getting the audio to work is my only sticking point. It can be a bit complicated as this camera is designed to work with a codec unit, but it works without the codec. I did have some trouble getting it to work across all video chat platforms too. The video always worked, the audio sometimes wouldn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this up in a conference room for Zoom meetings. It comes with a remote that lets you zoom in and out as well. Picture is great - we set it on top of a wall-mounted TV and have had no issues whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Zoom

    Rated 5 out of 5 stars

    Excellent focus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remarkable camera: very clear focus, remote which zooms quickly from very wide view to quite close-up. Makes you look better than you do! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, this is a good camera. It shows an excellent quality picture, especially for zooming. And also the microphone works very well. Good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oof

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a webcam. Only one available. This could be a great tool for the right setting, but as a webcam this thing is overly complicated and getting the right setting for quality video took quite a while. The $300 ish price tag was a benchmark for quality, and I returned it disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very good image quality and easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my friends recommended this camera to be used for video conferencing. I was surprised with image quality, I recommend it without any doubt.

    I would recommend this to a friend
  • Pros mentioned:
    Zoom

    Rated 5 out of 5 stars

    Nice Webcam with zoom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for inside use, great zoom feature. But does not have good picture if used outdoors.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    This is a good bye

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would bye on again. Love the remote that comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    solid webcam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use; good for zoom meetings. the computer slows down upon installation; recommend to unplug when not using it

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera, excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, excellent quality, even comes with a remote control with batteries. High Five.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible in room with natural light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted to buy this out of sheer availability even though it's roughly double the cost of any higher end webcam for use in my home office. I had higher expectations with the price. It's a fairly substantial webcam, but clearly designed with a closed in conference room setup as it's focal point. The zoom and HD features are cool, but not a must have. The mounting clip is a little clunky as the camera itself doesn't pivot without adjusting the entire camera. It's somewhat dangling off the top of my monitor as a result. My office has a window to my right side, and even though my office does not get direct sunlight, the Huddle Webcam completely washes out one side of my face. I had to move my location where I was between the two windows in my office with my desk. The camera became completely unusable at that point. The terrible built in one on my laptop was "superior." It's works just fine with lamp light and at dusk, but expect to have half your face look like a ghost if you have a window in your proximity. If you are in an office or conference room with no windows, I think this camera will work just fine. I can't speak to the networking features of it as I am using it standalone, but I am sure a business would have a better experience. Avaya makes it difficult to make any sort of inquiry if you don't have a business account. However, when I finally did (I was having initial connectivity issues), I had 5 different people working on the case to help me. While kinda cool, I had to tell 3 of them to close the ticket since apparently they don't communicate....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Zoom

    Rated 5 out of 5 stars

    love the zoom in feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the zoom-in feature. great camera for beginners. easy setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid piece of equipment but using it for a computer webcam so maybe a bit over priced for that. Probably great with the system it is designed to be used with. Works as a webcam.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It just died :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cam and super bummed the first one I purchased stopped working all of a sudden only 1 year and 2 months since purchased. sigh. Too expensive to not last longer. And yes, I got another one....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue, which may be operator error, is the camera seems to stutter a bit when I am using the remote. Not a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera. Love the remote and the ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for zoom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Video and built in mic work great for zoom meetings.

    I would recommend this to a friend