Customer Ratings & Reviews

So far so good!! We have had this about 3 weeks now, and so far we are really enjoying it. It is working really well to pick up the dog hair from our 3 dogs, and all the other dirt the track in. The app is really easy to use, and once it maps your house, it is really easy to control the cleaning in different areas. I also really like that you can adjust the strength of the suction from low, medium, to high. The high setting is a little loud but definitely works best for those troublesome, high traffic areas. I LOVE that it self empties, and you can set that interval as well. Self-emptying is a must have with pets. So glad we bought this!!

Great Smart Vacuum – Low Maintenance and Powerful! The bObsweep Dustin makes cleaning so much easier. The self-emptying dock is amazing — I can go weeks without touching it. It maps my rooms accurately and cleans hardwood and rugs really well. The mop is decent for light cleaning, though not deep scrubbing. It’s quiet, easy to control from the app, and keeps my floors spotless with minimal effort. Perfect for busy households!

I couldn’t be happier with my bObsweep vacuum and the incredible customer service that comes with it. The vacuum itself is powerful, efficient, and does an amazing job keeping my floors spotless with minimal effort on my part. It navigates smoothly, picks up dust and pet hair with ease, and has quickly become an essential part of my daily routine. What truly sets bObsweep apart, though, is their customer service. The support team is friendly, responsive, and genuinely committed to helping. Any questions or concerns I had were handled quickly and professionally, making the entire experience stress-free and reassuring. Between the high-quality product and the fantastic customer service, bObsweep has absolutely earned this 5-star review. I highly recommend them to anyone looking for a reliable robotic vacuum backed by a company that truly cares about its customers!

Looking for a robot vacuum and came across bObsweep-Dustin. Living with a Golden Retriever, I was concerned Dustin would not do the job but I was pleasantly surprised at the job it did. The self mapping feature is great as I don't have to move everything out of it way. Would definitely recommend.

1. During setup I have had to contact customer support via email. I must say this is the most responsive and helpful customer service I have found in last few years. 5 stars. 2. My eary issues were internet issues in my home. Now fixed. 3. We have cleaned four times and it does very good job except for nears kiickplates in kitchen. Overall we are happy with this purchase

Honestly, I never really paid attention to small robot vacuums but then the hair from all three cats in the house was starting to get suffocating. I tried to buy a small, handheld vacuum, but that didn’t help much. Not sure why but the bObsweep looks so attractive on the website so I decided to pull a trigger and I bought it. Needless to say it made my life is so much easier now I don’t have to sit around and manually clean everything, bObsweep which I called Precious by the way, does it all for me now. The app is very easy to use and the instructions are very easy to understand and execute. The technology and the powerhouse is just amazing and knows not to go out ledges, and when it is stuck on ledge, it ramps up the power and quickly gets out of it. It’s amazing.

This thing is a cleaning monster. It empties on its own too, I haven't used the mop feature but In terms of cleaning on tile and low carpet it does great! The bag is also huge and it comes with replaceable parts which is a HUGE plus for me!

79+ year old male with neck and back arthritis. I used an electric push sweeper for years and always straned my back. The Bob Orb- I vacuum robot has been a god send. I really like the automatic emptying feature and how quite it is when vacuuming. You know when it empties as it makes a swoosh noise. When my wife ask me to sweep the flooe, I say “yes dear”, press the start button on my iPhone , lift my recliner foot rest and Bob does the work. Quick nap is another extra.

I love my new Dustin BobSweep! The battery life lasts a very long time compared to other products I've used! It is quiet and picks up dirt, dust and hair wonderfully! It is also very easy to clean! The automatic empty bag is very convenient which does not require as much cleaning as previous sweepers. Very satisfied!

It works well ... but just like every vacuum, it is no match for my wife's hair. I have to tend to the brushes weekly and it often doesnt propery empty properly without manual intervention ... lots of hair clogs the tiny port on the back. I run it 3 times a week and the floors alway look nice.

Has the ability to save three independent maps, which is important to me because I have a three story house. Each floor must take a single map. I can do the basement without a map, which also works fine because it's not complex. Be prepared to spend some time prepping your space (picking up everything off the floor and moving furniture aside sometimes) in order to run this effectively. Also expect to spend some time doing basic maintenance on it, depending on how dirty your place is. Sometimes gets stuck in ways that I think it should recover on its own. Occasionally gets confused and "warps" to another place on the map that's not correct, leaving it unable to recover until you force it to start over. The mop feature basically drags a wet cloth over the surface - it is not "deep" cleaning at all. This is a handy thing to use, but not a substitute for elbow grease. Probably not worth full price, but if you can wait out one of those discount specials, it could be worthwhile.

I recently purchased Dustin as an upgrade from the bobpro. I had positive experience with bobsweep before so going for it. The first time setting Dustin up was easy. He quickly vacuumed the house and mapped it at the same time. Remember to use the option to change the strength of vacuuming, and mopping. For a 1000sqft apartment, he would take ~40 mins to go through, and clean it effectively. What better is he can find his base to charge without a problem! The whole experiment is amazing. I am very happy with Dustin.

The most and best thing I love about Dustin is that he leaves my floor looking sparkling clean.He vacuums up my birds lil seeds crumbs so perfect .Definetly recommend Dustin bought him at a very good price too.

Was curious as to whether other reviews were legit or not due to the huge discount that I received by catching it on sale but decided to take a chance. Ive owned a Shark vac mop and a roborock S5 max. The shark was a pain, it would constantly get stuck and was very slow and was not a huge fan of the app. The roborock had a much better app but also seemed to have weird glitches fairly often. The bobsweep has been great for the first week that weve used it. It makes a very accurate map, similiar to roborocks, i assume the lidar is what makes the difference. Our floors have never felt so clean. With the mop attachment it seems to almost break it, it gwts confused as soon as we hook that up, like it doesnt know where it is or where to go and will just sit in one spot looking around which makes a mess. If the mop feature worked as well as the vacuum it would be a no brainer 5 stars but until then its a 4. Hopefully they will have an update that fixes this.

Excellent bargain sale deal, comparing with irobot this is very fast, much more clean and vaccum very small details and with very little noise

I have owned other robotic vacuums and this is by far the best. I have two Labrador Retrievers and they shed like nothing you have ever seen. My husband actually noticed that the floors have been fur ball free for the past couple of days last Saturday. I’ve been running “Dusty” everyother day when we are at work. Honestly, being able to set a schedule is fantastic. I can barely remember to put a bra on in the morning so being able to plan ahead is really appreciated. The mop feature works great for rainy days, like we have had the past week. No more wet paw prints all over the flooring. I love the fact that it empties itself and I have only pulled out the “big” vacuum once in the past week. You won’t regret this purchase!!

Does everything it said it would do. Never got hung up on any furniture. Did have a problem with mouse sticky trap. Couldn't be more pleased. thought it would not do well in my house because it is so cluttered, but it has performed flawlessly. amazed at how much it has picked up.

I love Dustin. He does a great job and the app is fun to use. I love watching Dustin on the app as he goes from room to room. It amazes me that he can go between chair legs. I'm so glad that I made this purchase. I found out that you can download the app even if you have 5 GHz. Just call your provider and ask for a guest split of 2.4 GHz. There are a lot of options on the app. You can change the size of each room. Separate rooms and even add labels to name a few.

We love our Dustin! We have 2 dogs. One is an Aussie with long hair that sheds constantly. This vacuum gets it all without scaring the dogs. It is very quiet. The app is great and it is satisfying to watch the progress on the map. The only negative is the mop feature. It is more of a duster than a mop. For us that works because we live in the desert and dust piles up like crazy. Overall it is worth the money.

I bought these for Christmas gifts for my dad and my mom. I tested my mom's out before I took it over and it did a really good decent job although I did not test too big of an area. My dad called after they hooked up theirs and told me how impressed they were and that it was doing a great job. Although they had not tried the mopping feature yet. My dad is in his 80s and has a big house with hardwood floors and is always trying to sweep and mop so I was very excited that I can give him a gift finally that would be so helpful and he's one of the people that have everything he needs so this turned out to be one of the first yes I've given him that he's actually used. I decided to buy these after buying a debot for myself and was impressed by mine which was much more expensive but I also have little kids and more needs so this turned out excellent for the needs of my parents.