Customer Ratings & Reviews

Bought as a gift. It’s getting good reviews from them

It doesn’t pick up good on my lament hardwood floor. We still have to go behind it and sweep. We did not use the mop feature. It also has to be used with an app.

The sweeping function on this is very strong and I would buy a sweeper only model. The mop function is terrible. The water reservoir in the unit is tiny. It holds less than 1 cup of water. You have to fill it every 10 minutes or less. Then, the first 2 passes after you fill it, it dumps extra water on the floor so you have to go back with a towel and dry behind it.

This unit does a horrible job as a vacuum and mop. It does not empty itself at all and always needs a manual dumping. once its compartment is full, it continues to drive around redistributing dirt back across the solid surface floors and area rugs. Dog hair is wound around brush and disassembly is mandatory with every run. DO NOT BUY THIS CHEAPLY MADE PRODUCT!

I’ve been using a Bobsweep pertain slam for 3 years that worked great until recently it just spins. So I purchased this newer model expecting the same great results. This thing is junk! It just pushed the dog hair around and leaves it in a pile on the threshold while dropping anything else it may have picked up when it struggles to cross the threshold. I have hard wood floors and tile so it’s all hard surfaces that are cleaned daily. Would not recommend.

Bought this vacuum about a month ago. Used it once and now it won’t reconnect to the wifi. And of course I already threw the box away, so I can’t return it.

Mapped really good, the LIDAR scanner makes it so quick and easy to map out, especially with detecting objects around it. Didn’t get to try the mopping feature, and only had it for like 4 days. One of the primary parts of it broke, and I mean broke within a week of usage. Had to exchange it with a different brand.

Really wish I had held out for a SHARK. It should have been a SHARK.

Aso far i have onoy set the unit up.in a location i plan to leave it. Havent done any mapping or whatnot. Haven't mopped, haven't vacuumed. So why 1 star then? Because BestBuy decided thwy wete going to share my email address with bObsweep and they and me some "provide early adopter feedback for a chance to win" email. I would LOVE to see where I agreed to share my email with ANYONE upon making a purchase with Best Buy. If i hadnt used so many rewards to purchase this I'd simply return it. After setting it up and using it, I may up the review to 2 or 3 stars. But this thing could take out the trash and wash dishes and I wouldnt give 4 or 5 stars after giving out my email.

This machine does a great job cleaning the bulk of the floor area. The problem is, the dog hair winds up being left in piles along carpeting, mats, etc. The floor still has to be swept every time this unit is used.

Robot vacuum can't dock to recharge or empty, no matter where the base is placed. Open room with no obstacles, dark room with no obstacles, doesn't matter. bOb spins and spins and spins, wandering the room without success. Soft and hard resets don't work, moving the base doesn't work. Deleted the map and " quick mapped" 5 times now with THE SAME base location, no luck. Hopefully returning bOb the p0s.

Really disappointed with the product. They say it can ‘mop’, it’s outright a lie, we can’t keep the water anywhere so I don’t know what’s the point of saying it can mop. Even for small human hair it’s getting stuck at the bottom, I have to clean-it everytime. I fed up with it and stopped using, I’m using regular vaccum cleaner again. I would never buy this again. It’s not even cleaning 100%, it’s leaving 25% of the dust on the carpet. Also, it’s not reaching to corners. I don’t know that’s the point of this device if it can’t fulfill the basic requirement.

It did perform to my expectations at all. I watched it skip over pet hair and the "mop" function was just a swipe of water, it didnt clean anything. I returned it promptly and bought a Roomba

Long hair gets tangeled up and requires alot of maintance.

I thought this product would both clean and mop the floor, but it only vacuums normally. I wish I could return it, but we bought it early while waiting to move into our new house. It’s been about two months, and today when I finally opened the box, I was super disappointed.

Struggling to find the charging station, leaves the spots, at the same time struggles to map the area

your floors have to already be cleaned for this to work. the section is poor and I have to run the battery dead just to get the kitchen spot cleaned.

Got it in May. It died in August. Has 2 year warranty so maybe they will fix it

Delivery not received they send it to different address. I don’t know. Where is the other address?