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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 317 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the UltraVision Pet Self-Empty Robot Vacuum & Mop's cleaning performance and strong suction power, resulting in floors that look and feel cleaner. Many are impressed with its navigation capabilities, ease of setup, and mapping functionality. The self-emptying feature and hair removal capabilities are also appreciated, while a few customers noted the noise level as a concern when operating at high speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 317 reviews
  • Rated 5 out of 5 stars

    Bobsweep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. It’s getting good reviews from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe useful, but not for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t pick up good on my lament hardwood floor. We still have to go behind it and sweep. We did not use the mop feature. It also has to be used with an app.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great vacuum, useless mop function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sweeping function on this is very strong and I would buy a sweeper only model. The mop function is terrible. The water reservoir in the unit is tiny. It holds less than 1 cup of water. You have to fill it every 10 minutes or less. Then, the first 2 passes after you fill it, it dumps extra water on the floor so you have to go back with a towel and dry behind it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Robot Vac

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does a horrible job as a vacuum and mop. It does not empty itself at all and always needs a manual dumping. once its compartment is full, it continues to drive around redistributing dirt back across the solid surface floors and area rugs. Dog hair is wound around brush and disassembly is mandatory with every run. DO NOT BUY THIS CHEAPLY MADE PRODUCT!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not pick up pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using a Bobsweep pertain slam for 3 years that worked great until recently it just spins. So I purchased this newer model expecting the same great results. This thing is junk! It just pushed the dog hair around and leaves it in a pile on the threshold while dropping anything else it may have picked up when it struggles to cross the threshold. I have hard wood floors and tile so it’s all hard surfaces that are cleaned daily. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BObsweep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this vacuum about a month ago. Used it once and now it won’t reconnect to the wifi. And of course I already threw the box away, so I can’t return it.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Good but only if it’s on sale.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mapped really good, the LIDAR scanner makes it so quick and easy to map out, especially with detecting objects around it. Didn’t get to try the mopping feature, and only had it for like 4 days. One of the primary parts of it broke, and I mean broke within a week of usage. Had to exchange it with a different brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok, but better out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wish I had held out for a SHARK. It should have been a SHARK.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't sign up for this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aso far i have onoy set the unit up.in a location i plan to leave it. Havent done any mapping or whatnot. Haven't mopped, haven't vacuumed. So why 1 star then? Because BestBuy decided thwy wete going to share my email address with bObsweep and they and me some "provide early adopter feedback for a chance to win" email. I would LOVE to see where I agreed to share my email with ANYONE upon making a purchase with Best Buy. If i hadnt used so many rewards to purchase this I'd simply return it. After setting it up and using it, I may up the review to 2 or 3 stars. But this thing could take out the trash and wash dishes and I wouldnt give 4 or 5 stars after giving out my email.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does a great job cleaning the bulk of the floor area. The problem is, the dog hair winds up being left in piles along carpeting, mats, etc. The floor still has to be swept every time this unit is used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bOb is a dUd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot vacuum can't dock to recharge or empty, no matter where the base is placed. Open room with no obstacles, dark room with no obstacles, doesn't matter. bOb spins and spins and spins, wandering the room without success. Soft and hard resets don't work, moving the base doesn't work. Deleted the map and " quick mapped" 5 times now with THE SAME base location, no luck. Hopefully returning bOb the p0s.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed and won’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed with the product. They say it can ‘mop’, it’s outright a lie, we can’t keep the water anywhere so I don’t know what’s the point of saying it can mop. Even for small human hair it’s getting stuck at the bottom, I have to clean-it everytime. I fed up with it and stopped using, I’m using regular vaccum cleaner again. I would never buy this again. It’s not even cleaning 100%, it’s leaving 25% of the dust on the carpet. Also, it’s not reaching to corners. I don’t know that’s the point of this device if it can’t fulfill the basic requirement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned it for a Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did perform to my expectations at all. I watched it skip over pet hair and the "mop" function was just a swipe of water, it didnt clean anything. I returned it promptly and bought a Roomba

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for long hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long hair gets tangeled up and requires alot of maintance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I thought this product would both clean and mop th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this product would both clean and mop the floor, but it only vacuums normally. I wish I could return it, but we bought it early while waiting to move into our new house. It’s been about two months, and today when I finally opened the box, I was super disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Working experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggling to find the charging station, leaves the spots, at the same time struggles to map the area

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not even worth the $250 as a door buster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your floors have to already be cleaned for this to work. the section is poor and I have to run the battery dead just to get the kitchen spot cleaned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in May. It died in August. Has 2 year warranty so maybe they will fix it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn’t receive my order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery not received they send it to different address. I don’t know. Where is the other address?

    No, I would not recommend this to a friend
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