The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
Rated 4 out of 5 stars
Replaced broken cooktop with Bosch benchmark
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this cooktop because I wanted induction and I often make pancakes on a griddle and this one seems to be the only cooktop on the market with real bridge burners that aren’t just two round burners (for even heating). However, upon hooking up and testing, the heat is not as even as I would have hoped (see picture). If I had known, I would have saved over $1000 and gotten the Bosch 500 or another brand. That said, I really do like the cooktop. It heats fast and has enough precision to control cooking. Before purchasing, I was very concerned about the apparent complexity of the controls. But the controls are actually very intuitive. Everything works the way you would expect it to. And I didn’t even read the instructions ahead of time. I expect guest chefs will have no problems during the holidays. Finally I gotta complain that on the model with the stainless trim on top and bottom, the trim interferes with my 18” long griddle. If they had arranged the controls better this wouldn’t have been a problem, instead the bottom two inches of my griddle are significantly cooler than the rest and is unusable.
I would recommend this to a friend
Rated 1 out of 5 stars
No warranty service from Bosch
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The stovetop is awesome until you need warranty work. It has been 5 weeks and we still have not been able to get any work done on our stovetop. There is no one in our area to service it and Bosch will not do anything about it. We requested a replacement and they refused. We have had to resort filing a compliant with our state attorney general to get it fixed.
No, I would not recommend this to a friend
Brand response from BoschAppliancesUSA
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Hi and, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. We greatly appreciate your feedback as it allows us to identify areas for improvement. Your comments will be shared with the relevant teams. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
Rated 5 out of 5 stars
Amazing cooktop!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome cooktop! So much better than our old outdated electric burners!
I would recommend this to a friend
Rated 1 out of 5 stars
Bosch No Longer Good Quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this stovetop and had repairs within 2 months. The stovetop would beep and the pushbuttons would freezes and then it would turn off. No error codes given. The manufacture warrantee had a repair company come a few times to change parts. Then after the 1 year warrantee was up the Geeksquad had a different company attempt the same repairs. Hopefully we got a lemon but I'm afraid Bosch products aren't as good quality as they use to be. We've replaced Bosch Dryer/Dishwasher and now this stove top. Well replacement still in process.
No, I would not recommend this to a friend
Brand response from BoschAppliancesUSA
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Hi Dasu, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration.
Customer reviews from bosch-home.com
User rating, 4.4 out of 5 stars with 22 reviews on bosch-home.com.