The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 123 reviews
Rated 5 out of 5 stars
Great portable scanner
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased the DS940 to scan ~1000 business cards, and to scan receipts etc.
I considered to snap the cards with my phone but decided to take the scanner route as it is much simpler and reliable.
The Wifi and usb connection use cases works very well, i have not yet tried to scan to the memory card but imagine that this is very handy for folks on the go.
Happy for my purchase.
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Pros mentioned:
Scan quality
Rated 5 out of 5 stars
Super scanner
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The absolute best scanner I have ever used. Fast, easy, outstanding.
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Great for traveling
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m so glad to get something I can use on the road. Small and effective.
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Pros mentioned:
Scan quality
Rated 5 out of 5 stars
Scanner
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Brother scanner is awesome! Very clear on the computer.
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Love working from home
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s amazing having this gives me the freedom to work from home.
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Rated 5 out of 5 stars
Great item
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, no issues. Definitely recommend this brand.
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Scanner
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great to scan my documents and save them on my laptop!
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Pros mentioned:
Scan quality
Rated 5 out of 5 stars
Brenma
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Scans anything and everything you need to get organized
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! I bought another for use in an 18-wheeler.
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great for mobile offices!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took a little learning, but it works well for me
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Rated 4 out of 5 stars
Good enough
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works but sometimes you would have to reset it for it to recognize the memory card and activate. Good enough for those receipts that you need scanned.
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Rated 4 out of 5 stars
Nice little scanner
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's fast and convenient... only drawback is that the battery life is so short, might as well not have been wireless. It's always connected anyway.
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Rated 3 out of 5 stars
Havent used it yet
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were having so many problems getting our printer set back up
havent tried it yet,
went to geek squad to have it put on our computer because computer would not let us download it
still had printer problems, after paying the $199 service plan
got home, printer still didnt work, computer is 2 yrs old
Thank God our son in a different state spent an hour with us getting the printer to download, never even tried the scanner
UGHHHHHHH
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Brand response from Brother
Posted .
Hi, we are sorry to hear that you are experiencing an issue with setting up the Brother DS940DW. We'd like to help. Click the link below to confirm some important points before connecting to the network. https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=ds940dw_us_eu_as&faqid=faq00002806_011 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
Rated 5 out of 5 stars
great portable scanner
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I own a trucking business and this was a perfect item for my drivers to scan proof of deliveries to me with now hassle. No more retaking pics and bad phone quality. I would recommend for drivers.
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Rated 4 out of 5 stars
One one issue so far.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sometimes when it's turned on it states it has a paper jam even though there is no document in it.
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Rated 4 out of 5 stars
Good compact scanner
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well for what we needed it for. Compact and efficient.
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Rated 3 out of 5 stars
Versatile but not always operational
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The PC mode works well and it scans mostly correctly. The wifi scan is a struggle in my opinion. Working sometimes and not at all the others. Switching between programs to scan sometimes locks it up too. The DS620 has been our workhorse but I am not a fan in my early testing.
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
No, I would not recommend this to a friend
Brand response from Brother
Posted .
Hi, we understand you are experiencing an issue with scanning from your network connection. We'd like to help. Follow the steps in the link below. https://help.brother-usa.com/app/answers/detail/a_id/170717
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far scanner works great on PC and mobile devices
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Rated 4 out of 5 stars
Great scanner for travel!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I gave it a 4-star because you have to charge often.
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
I would recommend this to a friend
Rated 1 out of 5 stars
Not user friendly at all
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
None of my chargers can charge this scanner. The Anker charger didn't work on this thing. My uninterrupted power supply also can't charge this scanner. The battery only charges when it's connected to the USB port on my Wacom pen display. This is a very frustrating situation. I don't understand why this scanner doesn't work with my chargers when everything else charges just fine.
Another annoying thing is the connection. Its physical data port is the same one you can find on one of those old portable hard drives. It's not even a MicroUSB port. So, don't lose the data cable. This thing would be much easier to use if it had a USB C port.
The scans all have rows of thin straight lines across the entire scan. The lines aren't visible in darker areas but they can be seen in the lighter or white areas on the scan if you zoom in on the scan.
As we all know, Brother's drivers are a hit or miss. They might work. They might not work. It depends on your operating system and version. Mine doesn't want to work with my Macbook Pro on wire connection. The only way to access the scanner from my Macbook is to use it in wifi mode. Horrible user experience. The driver can detect the scanner in the scanner selection menu. But, when it comes to actually scan the document, the software suddenly says it cannot detect the scanner. Go back to the scanner selection menu, it can still detect the darn scanner! Why Brother? It's like you've ordered your food at McDonald's. The staff gives you your tray, then take the burger away and tells you they are out of burgers. Why???
This review is from Brother - DS-940DW Compact Wireless Duplex Mobile Document Scanner - White
No, I would not recommend this to a friend
Brand response from Brother
Posted .
We are sorry that you are experiencing power issues with your Brother DS940DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support