The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 145 reviews
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Good printer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good printer for home use. Not quite as fast as my old one, but it does print decently.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really can’t write a good review on this particular machine because I took this one back, but I had to use other brothers things that I’ve had great success with the reason I took this one back. It was too little and that was the only reason.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Printer is good. Miss the moving screen from its predecessor, the 3270. Everything works well so far. For some reason, took extra time to set up on network. I’m not a computer geek, but usually do okay with adding to my network. This one was a bit troublesome.
Thanks for taking the time to review your experience with the Brother HLL3280CDW. We appreciate your feedback. I’m sorry to hear that you are having print quality issues with the Brother HLL3280CDW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/HLL3280CDW
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Brother HL-L3280 Laser printer - Great Value!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Value priced color laser printer works flawlessly. Highly recommend!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall rating for both response from brother and BEST Buy.
Horrid. This printer jammed paper from right out of the box. Switched paper. Made attempts to contact Best Buy and Brother. Brother does not have this printer listed under their support info so very difficult to link with them, even through chat. Chat at Best Buy useless. After I made contact with them right after Christmas, I waited over a half an hour on chat. Brother just spent 90 minutes on chat with brother. Also useless. I don't have time to spend hours trying to fix this problem. 300 dollars and what now? Im furious.
We understand you're experiencing paper jam issues with your Brother HLL3280CDW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Rated 5 out of 5 stars
Amazing Printer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic printer, super high quality scans and more
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have spent many hours over many days trying to get this printer to print. After jumping to many different places in order to get full and understandable instructions regarding the printer error message DRUM ! - Having followed the instructions several times I am now just going to return this printer. Also, while looking at other of Brother's documentation I saw that there is a lot of maintenance and clean up expected from the owner of the PC. I just want a printer to handle 99% of these tasks. GOOD BYE to this printer. Very disappointed.
Thanks for taking the time to review your experience with the Brother HLL3280CDW. We appreciate your feedback. I understand you are planning to return the Brother HLL3280CDW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/HLL3280CDW
Rated 1 out of 5 stars
horrible printer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this is the worst printer i've owned in 15 years and I have had various, HP, Epson, Canon. I've had nothing but issues since buying this. I gave it a chance, but wish i would have returned it.
I’m sorry to hear your experience with the Brother HL-L3280CDW has been difficult. If you’ll give us another chance, we’d like to make things right. For support please contact us directly at:
https://www.brother-usa.com/support
Rated 1 out of 5 stars
Brother Won - THEY RIPPED ME OFF!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The printer works fine; however, I feel used and defeated. I'm very sorry I bought this product. I'm ready to set it in front of Best Buy with a sign on it saying, "Free! Works Perfect! You buy the toner for it." It is a complete rip-off that the machine quits working at a certain page count claiming the toner is low. I know it has plenty more toner. I can't seem to find out how to reset it. BROTHER WON - I'M TRASHING MACHINE. I WILL NEVER BUY BROTHER AGAIN. IS THAT WHAT THEY WANT.
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your HLL3280CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/HLL3280CDW
Rated 1 out of 5 stars
Bad printer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This printer gives us so much problems and it is very slow for a laser printer
I am sorry for your experience with the Brother HL-L3280CDW. We would like to help. Please contact us directly at: https://www.brother-usa.com/support
Rated 3 out of 5 stars
Look at all the pictures of this item
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm neutral on the printer because i never opened the box. This review is to warn others to look at all the pics of this printer. It's not a scanner, multifunction device. It's simply a Laserjet printer. Change the listing need buy.
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support