Customer Ratings & Reviews

Like this overall. Not quite as durable/functional as my older model, but quicker with 2-sided and scanning.

I have had this for about 2 months and have not had any problems.

Setup was a snap and everything worked as it should.

outstanding printer my last one lasted over 10 years not hard to set up

Love this printer - no issues it just reliably prints and easily scans even double sided documents from the automatic document feed tray.

Best Buy delivers quality products quickly. I am always satisfied with my purchases from them!

The print quality is fine. Paper feed broke in first five months with minimal printing.

Printer works well. I have always enjoyed Brother printers. My only complaint was the paper loader was set to legal and letter and then the printer was telling me to load paper when paper was in there. When I called in for support Best Buy was very unhelpful and said I either had to bring it in or have someone called out to the site. I wish they could have trouble shot over the phone.

Very, very heavy, and the place to grab the paper is blocked by the control panel so it's hard to get it out. In addition, the scan to print app is VERY outdated, which is primarily why I returned it. I settled on the HP Office Jet Pro9130 Series. So far it's pretty good - definitely smaller and lighter than the Brother. I'm not super happy with the auto-feeder scanner since it only takes a few pages at a time and if the pages are too crisp and stuck together it won't separate them, which results in additional scanning.

We bought this printer to replace an older ink jet printer and couldn't be happier. Print quality and speed are terrific.

Excellent choice for a small office. Very versatile and practical.

Great Printer and very fast and best buy delivered on time

Excellent machine. Works smooth, perfect and fast.

Haven’t used much, but so far so good. Used some two sided photo paper for laser printers, not as good as inkjets as far a print quality but know that going in on making this purchase

Brother copier quality does not seem to be as good as in the past.

Great Printer uses aftermarket cheap toner unlike HP

This is a upgrade printer for another Brother printer and I am very happy with it. I especially like the fact that I can now feed multiple sheets in the bypass tray rather than have to feed single sheets.

Great printer and fairly compact. Color is of good quality.

We replaced an HP laser with this one because the HP quit connecting to wifi after about 4 years of use. Its been a solid performer for the last month of use! I recommend it.

Best printer I've ever had. Way more features than I'll ever use