Customer Ratings & Reviews
- Model:
- CVE28DP3ND1
- SKU:
- 6368963
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the refrigerator's spaciousness, design, lighting, color, and drawers. They appreciate the auto-fill feature and the overall performance of the fridge. However, some customers have concerns about the ice maker's slow production and awkward ice dispensing, as well as delivery delays. Additionally, a few customers find that the stainless steel surface shows fingerprints and smudges easily.
This summary was generated by AI based on customer reviews.
Mueen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good items and easy to install and use them thanks
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello, thanks for taking the time to share your experience with your refrigerator. We are thrilled that you found this French Door Refrigerator to be easy to install and use. It's nice to have you in the GEA family!- Kianna@Café
Spacious set up and easy to use!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great layout, lots of room for everything! The water dispenser is hands free!!!
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent attractive, well built refrigerator. Very happy early going.
I would recommend this to a friendNot happy with GE Cafe refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly made. First refridgerator came banged up and damaged. Second replacement came and handles fell off hitting 2 people in the head. GE is sending someone to repair it but they will not replace it. I paid 3600 for it and expected quality not what i received. It is nice to look at though!
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Oh no! We're so sorry you're having these issues with your 4-Door French Door Refrigerator. Having appliances arrive damaged is not okay and this isn't the experience we want for you. We're glad you've scheduled service and we hope this can be resolved, so you can truly enjoy this Refrigerator. We apologize for any inconveniences this may have caused and thank you for your feedback.
-Sylvia@Cafe
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! We love how fancy it looks and how neat it is.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello, thank you for your review. We're glad to hear that you have been overall pleased with your new refrigerator's design and functionality. We're always happy to help should you have questions about your appliances and accessories. Welcome to the Café Appliances Family! -Chris@Café
- Cons mentioned:Delivery delay
Terrible delivery service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a great refrigerator, but Best Buy delivery is the worst. First they promised delivery on December 30th, them moved it to January 5th. They arrived at my house and pulled the old frig. into the middle of the room. They seems concerned about the installation and said they were going to get a tape measure. Then without a word they left! Now they say they can't deliver until March!! Terrible service!
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, we're so sorry to hear about the issues that you've had here with delivery. We can understand how that'd be frustrating for sure. In this case, we'd recommend reaching out to Best Buy to see if they're able to further assist with the situation. We do hope that your delivery and installation is completed soon. All the best. -Michael@Cafe
30 days here and 3 major issues already
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. Dairy drop in not installed upon delivery. Found out later that it wasn't installed because it doesn't fit. 2. Middle draw handle falls off. Screw thread to hold handle does not catch (at all) on left side. Significant dent where middle handle was attached by installers (on the right side). 3. Ice cubes -- On regular ice cube setting (not crushed ice setting), the ice cubes crush and spit everywhere. Will be happy to update the review if issues are fixed in one visit from the warranty maintenance guy.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello,
We're terribly sorry to hear about the different issues happening with your fridge. This is definitely not what we expect of our products and do understand your disappointment. If you haven't done so, we encourage you to take advantage of your warranty to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737. Stay well! Mike@Cafe
Beautiful but no cigar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge, assumed there would be more bells and whistles based on the price.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there - thanks for taking the time to write a review of this stunning Café 4-Door Refrigerator. We’re glad to learn that you’re loving the look of this model but our apologies that you’re not as happy with the features. We will certainly forward your honest feedback to our design and engineering teams, as they truly value your opinions and take them into consideration for future products. Thanks for being a part of our Café Family and if there is anything we can assist with, please feel free to reach out anytime. Have a wonderful day! Lauren@Café
- Cons mentioned:Delivery delay
Not received order yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still backordered! Nothing to review as it is still indefinite when it will be received. Call center agent inefficient in following up on the order
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there - We're sorry to hear about the trouble you're experiencing receiving your refrigerator. We encourage you to stay in contact with BestBuy for updates on your delivery. We apologize for the inconvenience. Kind regards. Julia@Cafe
Pretty fridge wish the is more usefull
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi app useless. Fridge is beautiful to look at. I like the beverage drawer.
I would recommend this to a friendOpen Box is not the way to go…
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the open box fridge for a few months and we are having issues with it.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
- Pros mentioned:Design
performs flawlessly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent purchase device look very modern and performs
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi! We're so glad you like this refrigerator! It's a pleasure having you in the Cafe family, and we appreciate you leaving a review. Have a wonderful day! -Sylvia@Cafe
cafe fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered last month with faulty handle. Tech said the handle was defective its been 5 weeks we are still waiting on the new handle. We have to open that drawer by the screws.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, thanks for reaching out to us. We truly appreciate you choosing this fantastic 4-door refrigerator for your home and taking the time to share your review! We're very sorry to hear that your unit was delivered with a faulty drawer handle and that you've experienced delays in receiving your new handle, as we can imagine that would be inconvenient for you and your family. We'd love to offer you some direction on getting this worked out! It’s extremely important to us to get your products to you as fast as we can; however, we don't have the ability to track a dealer's inventory or estimate how long your order may take to receive. Given this, we encourage you to continue to reach out to your dealer, as they will be your most accurate resource for updates on the status of your order. We're grateful to have you in our Café Appliances family and sincerely hope to restore your trust in us soon! -Eliza@Café
GE cafe
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot recommend GE cafe french door refrigerator. I actually paid more for this fridge than my previous samsung. The Cafe has less features and is harder to use. We will be going back to Samsung.
No, I would not recommend this to a friendDo Not Buy This Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge a month ago, but have issues with the ice maker and freezer just gave out. The service company GE uses sucks and it takes over a week for them to come out. This will be the second time and their techs are clueless. If the fridge worked properly, we still wouldn’t be satisfied with the small ice maker and how long it takes for it to make ice.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi - We are truly saddened to hear about the difficulty you have had with your beautiful Café refrigerator and apologize for your disappointment and inconvenience as this is not the owner experience we want for you. If your refrigerator is still not working properly, please reach out to us on social media. Kind regards - Vikki@Café
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered as promised, haven’t used Fridge yet but hoping it will treat me well.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Congratulations on your new refrigerator! This is an excellent model to have and we know you'll enjoy it. It has lots of amazing features such as an adjustable temperature drawer. Be sure to keep in touch with us. Enjoy your refrigerator! Mike@Cafe
Mcd4
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this and it is as dead as a door knob. Best Busy is trying to get us another one but haven’t heard an exact time yet. Thanks covid.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi Mcd4, thanks for leaving a review. We're very sorry to hear about refrigerator not operating as it was supposed to. We're glad that Best Buy is working with you to have your unit replaced. We hope that all is well now and that you're enjoying your unit. If you have questions or concerns about its functionality, you can always reach out to us via social media. Stay safe. -Michael@Cafe
Arjun
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Quality and well organized. I would definitely recommend others to buy. Long lasting product.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there,
We're so glad to hear how much you love this refrigerator. It's so great to know that you're able to enjoy all this refrigerator has to offer. We definitely appreciate your recommendation. Let us know if you need anything. Mike@Cafe
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it except the doors do not have an automatic closure.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there- Thank you for your review. We will be using this information to pass along to our engineers and design teams so that we may look for ways to improve on our future builds. We always welcome feedback whether good or bad, so we appreciate you taking the time to leave yours! We hope you continue to enjoy your refrigerator and it ends up being a favorite in your kitchen space. If there is anything else you need in the future, please let us know. Sincerely- Dianna@Café
Stunning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is the best looking fridge on the market
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there - thanks for taking the time to write a review! We’re honored that you’ve given our beautiful Café 4-Door French-Door Refrigerator the distinction of the “Best Looking Fridge on the Market”! We agree that the undeniable style of this stunning refrigerator is only matched by its imaginative features. Thank you for choosing Café Appliances and please feel free to reach out anytime if there is anything we can assist with. All the best! Lauren@Café
