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$999.00

Customer reviews

Rating 4.4 out of 5 stars with 232 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-232 of 232 reviews
  • Rated 1 out of 5 stars

    Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. It didn’t have a telephone connection for the fax.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank heaven I bought the extended warranty, as the paper feeder didn't work from day one. I know it's cheap, but it's not worth the hassle. Pick a different machine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up. Took 2 different people from Geek Squad to get it to work. I was not aware that it would only print in black and white. I did tell the associate what I wanted to use it for. Will not be buying anything from Best Buy for a long time if ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very stressful to set up, the paper tray is also not hidden which makes it look ugly. I would recommend getting a brother instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in Canon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very difficult to set-up and quit after we turned off the power. Returned for refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer didn’t work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get this item to work, even with 3 hours of geek squad help. The printer was returned to the store in Johnston, pa.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work for me and I'm going to return it. The toner doesn't last long and runs out quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR QUALITY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this TWICE and no longer works!! First it printed blank (yes, it had ink/toner) then the screen went blank and does NOTHING!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Archaic and does not do auto duplex scanning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and set up is like its out of the 90's. Does not do auto duplex scanning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great value for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but a few bugs printing from phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up,excellent printing process.We do not print photos

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Way too complicated set-up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so difficult to set up that I had to return it. It kept asking for an encryption key, but would not accept it after multiple attempts. It also would not connect with my mac, no matter what I did. Even though it connected to my wifi, it still would not work with the mac The setup guide was extremely confusing.

    No, I would not recommend this to a friend
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