Customer Ratings & Reviews
- Model:
- SX950U
- |
- SKU:
- 10735552
Customer reviews
Rating 4.7 out of 5 stars with 1727 reviews
(1,727 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good inexpensive backup.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and at an excellent price! We use it to back up our fiber optic internet and VOIP phone system.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
I use Cyberpower UPS everywhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS is going to replace an older unit that has been protecting my PC for several years. I have three more of them on other electronics in my home. I trust this product.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
Great backup battery system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've using this backup battery system for my internet modem, router and TV. Works perfect when power is flickering and also helps proctect all of my components plugged into it.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
Here in Fla with the storms and the power outages,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like many of the features. I have my PC and 4 monitors hooked and it report that power usage is that of a 100 watt light.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
Does what it does and does it with no problems.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I use this for moving a rig from one room to another without losing data. No problems.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
Worth the money spent!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is worth the money!! Worked like a charm first power outage.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice battery BU unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace a failed unit that was over five years old. Quick shipping and item was immediately placed into use after the initial battery charge time was reached.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 1 out of 5 stars
DOA: CyberPower tried to backout of warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit came DOA from the box. The unit would never go into battery backup mode when the line power was cut, even after initially charging internal battery for two days. I took the battery out to measure and it was only showing 9 volts with a multimeter. The battery was bad. I first contacted CyberPower and told them the situation. Their support staff responded that I violated the warranty because "there are no user serviceable parts inside". Apparently just taking the battery out, which IS designed to be serviced via an access door, violates the warranty! I then reminded CyberPower about Right to Repair legislation, and they offered a "one-time solution". By this time their customer support left a sour taste in my mouth and I knew any future help/warranty claims would be discarded by CyberPower. I decided to just return the unit back to Best Buy who was very happy to do so. One thing I actually liked about this unit was the wall mount tabs on the back...I was able to neatly mount it hidden under my work desk and off the floor, which is something I could not do with my previous UPS (unfortunately this also cost me time installing and left me with holes in my desk since I couldn't use the unit).
This review is from CyberPower - 950VA Battery Back-Up System - Black
No, I would not recommend this to a friendBrand response from TechSupport
Posted .We strive to provide exceptional customer service and we regret we did not live up to those expectations. If you are open to discussing this further, please reach out to our technical support team at 1-877-297-6937 (Option 1) for support. We would appreciate the opportunity to make things right as well as learn from your experience. We hope to hear from you.
Rated 1 out of 5 stars
Backup waveform is hit or miss with electronics
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Electronics generally require a sinusoid. When in backup mode, this puts out severe square waves which may or may not work with your electronics as shown in the attached images. This sort of waveform works well with inductive loads (i.e. refrigerator compressor, air conditioning condenser, etc.) BUT NOT WITH SENSITIVE ELECTRONICS. In this instance, it worked with my desktop, but not the monitor.
This review is from CyberPower - 950VA Battery Back-Up System - Black
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello! You are absolutely correct this model of UPS will output a Simulated Sinewave output when it is in battery operation. Typically electronics with more sensitive and highly efficient power supplies, such as your monitor, require a pure sinewave output and for those electronics we suggest a sine wave or PFC model of UPS. I would also like to point out that for any model of our UPS, please do not connect a refrigerator or air-conditioner as doing so voids your warranty as large appliances like that will draw large amounts of current that can damage the UPS.
Rated 5 out of 5 stars
Reliable Power Protection for Peace of Mind
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the CyberPower 950VA Battery Back-Up System from BestBuy, and I must say that it has exceeded my expectations. As someone who relies heavily on electronic devices for work and entertainment, having a reliable power backup solution is crucial, and this product has certainly delivered. Firstly, I was impressed by the build quality and sleek design of the battery back-up system. The black color seamlessly blends with my setup, giving it a professional and unobtrusive appearance. The unit feels solid and well-made, assuring me of its durability and longevity. Setting up the CyberPower 950VA was a breeze. It came with clear and concise instructions, allowing me to get it up and running in no time. The outlets are conveniently placed, and I appreciate the inclusion of both battery backup outlets and surge-protected outlets. This versatility allows me to protect not only my important devices but also more sensitive electronics. In terms of performance, the battery back-up system has proved to be reliable and efficient. During power outages or voltage fluctuations, it seamlessly switches to battery power, ensuring uninterrupted operation of my devices. The 950VA capacity provides ample runtime to safely shut down my computer or save important files, protecting my work from unexpected power disruptions. Additionally, the system's automatic voltage regulation (AVR) feature ensures that my devices receive stable and clean power, safeguarding them from power surges and fluctuations. One of the standout features of this CyberPower model is its comprehensive LCD panel. It displays vital information such as the current power status, battery level, estimated runtime, and load capacity. This feature gives me a clear overview of the system's performance and allows me to make informed decisions on power management. What truly sets this battery back-up system apart is its advanced surge protection capabilities. It offers excellent protection against power surges, spikes, and other electrical disturbances. As someone who has invested a significant amount in electronic equipment, knowing that they are safeguarded from potential damage gives me peace of mind. Furthermore, I must commend the customer service provided by BestBuy. The staff was knowledgeable, friendly, and provided unbiased advice when I was researching various power protection options. They helped me make an informed decision, and I'm grateful for their assistance. In conclusion, the CyberPower 950VA Battery Back-Up System has been a reliable and efficient power protection solution for my needs. Its robust build quality, seamless performance, and comprehensive features make it a standout choice in its price range. Whether you're a home user or a small business owner, I highly recommend considering this product for your power backup needs. BestBuy has once again delivered excellent service, and I'm a satisfied customer.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendBrand response from TechSupport
Posted .Hi, we are glad to hear your unit has been reliable and is working efficiently. Thank you for the review.
Rated 5 out of 5 stars
I solid yes. :-)
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The CyberPower 950VA Battery Back-Up System is a dependable option for anyone needing basic power protection at home or in a small office. It keeps computers, routers, and other gear running through short outages and shields them from power surges. The setup is simple, the battery lasts a good amount of time, and it delivers steady performance when power flickers. It is not totally silent and uses a simulated sine wave, so it is better suited for standard electronics rather than sensitive high-end equipment. For most people, it does exactly what it should, providing a solid safety net at a fair price.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 4 out of 5 stars
Perfect, compact battery backup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this when my Panamax unit died. I liked the fact that for a lower price than a replacement Panamax, it has more outlets and the battery backup. I also like the compact size. I have this hooked up to my TV, DISH DVR, Blu Ray player, and a couple of other things. When the power went out recently, it lasted about 30 minutes. The only reason I didn’t give it 5 stars is that only half the outlets are one the battery backup. The others only have the surge protection. This would have been good to know before I ordered it. Overall though, it works great.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the CyberPower 950VA Battery Back-Up System in black, and I must say it has exceeded my expectations. This sleek and compact unit not only provides peace of mind during power outages but also offers reliable protection for my sensitive electronics. Here are some key features that make this battery back-up system a standout: 1. **Reliable Power Protection:** The 950VA capacity is more than sufficient to keep my essential devices running during unexpected power interruptions. Whether it's a brief flicker or a prolonged outage, this unit provides ample time to save work, shut down systems properly, and continue working without any disruption. 2. **User-Friendly LCD Panel:** The built-in LCD panel is a fantastic addition. It provides real-time information on the battery's status, load capacity, and estimated runtime. This feature is invaluable for keeping track of power usage and knowing when to conserve energy. 3. **Surge Protection:** Beyond battery backup, the CyberPower system offers excellent surge protection. It safeguards connected devices from voltage spikes, ensuring they remain safe and functional. 4. **Audible Alarms:** The audible alarms are a useful addition. They alert you to various conditions, such as power loss or overload, so you can take immediate action to protect your equipment. 5. **Multiple Outlets:** The unit comes equipped with a variety of outlet types, including both battery-backed and surge-protected outlets. This versatility allows you to connect a range of devices, from computers and monitors to routers and peripherals. 6. **Sleek Design:** The black finish and slim profile of this battery back-up system make it an attractive addition to any workspace. It doesn't take up much room and can be discreetly placed on or under a desk. 7. **Easy Setup:** Setting up the CyberPower 950VA is a breeze. The included user manual provides clear instructions, and the unit comes with all the necessary cables for a hassle-free installation. In summary, the CyberPower 950VA Battery Back-Up System is a reliable and feature-rich solution for safeguarding your electronics against power disruptions and surges. Its performance, user-friendly interface, and aesthetic appeal make it an excellent choice for both home and office use. I highly recommend this product to anyone in need of a dependable battery backup system. It offers peace of mind and ensures uninterrupted productivity during power fluctuations.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent Must Have!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great UPS. Have my gaming rig hooked up this bad boy and it's been great. With recent storms and random power outages/surges, it work perfectly as advertised keeping my system running and preventing reboots. I cannot attest to the battery lifespan with a full load, but it worked sufficiently for charging phones when I was without power for a few days. My only con is there is no way to silence the alarm when your system running on the battery back up. Not sure if other CP UPS models off this option, but I do have a APC UPS that allows you to slience the alarm. Other than that, excellent must have for desktops, modems and routers.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
Reliable, light backup power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit replaced a 7 year old unit of less capacity. The new unit is more powerful, lighter and less expensive than the former unit it replaced. This unit has a better receptacle layout, plus USB ports. I've had the unit up for a couple of months now and have had one activation. It functioned as advertised with enough power not only to provide time for a shut down, but also to keep everything running for the time I needed to finish my work and conduct an orderly shutdown. This was approximately 20 minutes. The unit supports the following items - 1 desktop computer, 2 monitors, cable modem, router, 3 NAS drives, a floor lamp and our 55" TV. Excellent product.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
Power Security Made Simple
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old APC backup finally bit the dust, so I bought this as a replacement. It has plenty of outlets and is easy to set up and use. I haven't experienced a power outage since installing it, but I have confidence it will provide the level of protection I require and keep my computers powered-up long enough for me to save whatever I'm working on and power them down properly should the power go off. That's all I really needed.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
Great battery back-up/surge protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third one of these we have purchased for our home for different locations in our home. They work great! We lose power sometimes due to winter storms and this unit gives you plenty of time to shut down your computer or tv properly when it happens. There are plenty of outlets on the unit, some are connected to the battery back-up feature and some are just surge protector outlets, so there is a variety to chose from. This is definitely worth the investment, not that expensive, and protects your valuable equipment! Great product, serves us well, great price!
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendBrand response from TechSupport
Posted .Dear DrgnFlySha, Thank you for leaving great review. We're glade you had a great experience with this product.
Rated 5 out of 5 stars
Excellent small UPS unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great small UPS. I use this one for my entertainment center. I have my television, AppleTV unit, HomePod mini pair, cable box and a few other things plugged into it. It provides cleaner power to all those things and prevents them from dropping during power hits. It has a nice number of outlets and the capacity will run everything I need during a few minutes of power outage.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
Great audio equipment protector!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great surge protection, Good outlet design, 2 USB ports is great,
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friendRated 5 out of 5 stars
New UPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from last ups that was more than 8 years old. Old one could not keep even new battery charged. Smaller size, but same number of outlets. Nice feature is the you need to hold the power on/off button for 3 seconds so no more false start/stop on the UPS. Cost about the same as the old one but that had a little more battery backup outlets.
This review is from CyberPower - 950VA Battery Back-Up System - Black
I would recommend this to a friend





