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Customer reviews

Rating 3.9 out of 5 stars with 807 reviews

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78%
would recommend
to a friend

Customers are saying

Customers are pleased with the excellent camera quality, ease of use, and the pan and tilt features of the High-Definition Pan and Tilt Wi-Fi Video Security Camera. Many also appreciate the night vision and motion detection capabilities. However, some users experienced difficulties with the setup process and software, while others reported issues with Wi-Fi connectivity and overall reliability. Improvements to the software and setup instructions would enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 807 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Easy to set-up good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this camera in my daycare. Easy to set up. Good quality. It just takes a bit long when I want to move the camera around to see other angles.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Pan and tilt

    Rated 4 out of 5 stars

    Works well. Minor software glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 cameras hundreds of miles apart. They were bought separately and The software reacts a bit differently with each of them. I did call factory support, but never heard back. For monitoring and looking around they work great. The ability to go to preset views works consistently for some views. Other views don't go where it was set up to go. Audio works great. You can hear what's going on at the camera site. Occasionally they need rebooting, but they can be set to automatically reboot at preset times so no need to drive a long distance to reset. It would be nice if they could look below horizontal without being physically tilted, which, of course makes them look upwards when you rotate 180 degrees. Great quality, may need to adjust focus once. Very quiet when pan and tilting. If behind a window, turning on the IR illumination shines back into the lens.

    I would recommend this to a friend
    • Brand response from D-Link Support
      Posted .

      We appreciate the feedback as we take the input into great consideration and we are sorry to hear that you did not receive a reply from our technical support team. Please note that they can be reached by calling 1-877-453-5465. Thank you for being a D-Link customer.DLinkUS

  • Pros mentioned:
    Ease of use, Pan and tilt

    Rated 5 out of 5 stars

    Fantastic camera for using DLink services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been very helpful to me for watching my elder mother who lives 30 miles away from me. I can pan,tilt zoom and find her in most of the areas of her home. The two-way communications is an added bonus if she gets lonely for conversation (and cheaper then calling long distance). Easy to set up and start using right away.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Cool design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, clear picture even though it not the HD model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very clear video, stops and starts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call tech support to set up and sync the camera. Would not sync using written instructions. Lost sync due to power outage will have to call support again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good IP Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this camera so we can watch our mother take her medicines twice a day and not have to drive to her home to do so. The camera works nicely to do this and has saved a lot of trips across town. There are times when the iPhone software stops showing the feed from the camera and gives an error. When this happens, we have to go to her house and reset the camera by unplugging the power and plugging it back in. We are not sure why this happens, but it is not frequent. Have owned the camera for 3 months now and have reset it twice. It was very easy to set up, but not as easy to connect to the iPhone app, but once connected, it has always been there. Viewing the 1 week history stored on a SD card in the camera is very slow using the app. If the camera never became unavailable, I would rate it higher. Overall, this has been a good choice for why we purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Pan and tilt
    Cons mentioned:
    Wi-fi connectivity

    Rated 3 out of 5 stars

    Nice picture but not so good network performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this camera and added it to my home surveillance system, The picture quality was good, and it was nice to be able to pan/tilt/zoom the cameral at will, even though it was quite slow to respond....that may have been because of the network connection problems it seemed to have. It seemed to be of quality materials and construction, but I needed a more reliable, responsive device to add to my system.

    No, I would not recommend this to a friend
    • Brand response from D-Link Support
      Posted .

      We would like to thank you for your feedback as we do value and appreciate it very much. Based on your review comments D-Link would like to provide you with the following link which is good for the next 10 days, in which you may click on and provide D-Link with your contact information and further details outlining your network connection issues. Once D-Link has this information we will have a D-Link support specialist contact you to assist in resolving the issues you are experiencing.

      Here is your link: http://supportrequest.dlink.com?id=7abad15cf92b4600a7be6ef12e8b08bf&token=a8909f063097407db808b81b8d9766ab

      Thank you for being a D-link customer.DLinkUS

  • Pros mentioned:
    Night vision, Pan and tilt

    Rated 4 out of 5 stars

    Great IP camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dlink DCS-5222L camera works great. Over wifi, control is fast and responsive. The pan and tilt option is nice to have. 720p resolution and the field of view is quite nice. Currently using it as a kid monitor for a toddler and color quality is nice in the day time. Night vision is more than enough for an 11x11 room. Don't expect super high quality at night though. It is a little grainy. Using the app works fine. Maybe 80% of the time. Occasionally, the app would not respond. Whether or not that has to do with Android OS or Dlink's app, I have no idea. I just restart it as needed. Via remote (outside home's wifi network), controls are slow of course. Have not activated motion detection or installed a memory card in to test so I cannot comment on that. For my needs, it works fine for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Day and Night Vision Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of four different cameras I purchased to try out for basic home monitoring. Picture quality is good for both day and night vision. Ended up returning. The pan/tilt function works; however, is slow and motor is noisy. Setup was slow and for being a wireless camera, the camera cannot be installed without first having to connect to router via cable. Once setup is complete, the camera can be used wirelessly. I use the DlinkLite app on both an Iphone 5S and an Amazone Fire HD. The Amazon app is far more user friendly, as reviewing video and deleting from the installed memory card is much easier. The iphone app is very cumbersome, especially when trying to delete video. Overall, ended up purchasing a different model (the DLink DCS 2132L) and am more satisfied, although apps and setup are still not great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Happy- acceptable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality is good/acceptable for what it is/price, but I'd still like better. No mounting instructions in pkg or online (base/mounting configuration different from other mounting examples online). I figured out something that worked, but would have been nice to see how it was intended to mount. Setup was simple, updating firmware took a few tries (required step). As others have noted, flashing LED during setup- no help from install guide/wizard. Configuration easy.

    I would recommend this to a friend
    • Brand response from D-Link Support
      Posted .

      We appreciate the feedback greatly and want to thank you for the review and for being a D-Link customer.DLinkUS

  • Pros mentioned:
    Camera quality, Night vision

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a bit of a nightmare. We had to return the first 2 cameras we purchased bc they were defective. On the 3rd camera we had a very difficult time with the setup, but after over an hour on the phone with tech support we finally can use the camera. Very clear image & the night vision is really awesome too. We are going to use it as a baby monitor, but have been using it for home security till the baby is born.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 4 out of 5 stars

    360 camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video works great on remote monitoring, still cant figure out how to invert image so I can mount it upside down on cieling so I had to improvise on the mounting. The 2 way microphone has not functioned yet. But basic audio monitoring works good. Night vision is great. The remote 360 camera panning feature is awesome. I use one to monitor my 93 year old aunt who has Dementia/Alzheimers and the caretakers.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Pan and tilt

    Rated 3 out of 5 stars

    Overall Good for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product for the money. Wanted a "nanny cam" so we could watch/check in from work at home. Proved to be good for that. Like how you can turn it every direction as well as up/down. Pulls a lot of WiFi though so, I'd recommend a good router. Love the night vision and speaker although on occasion, it says I have to go in to settings to set the speaker up. Could be a default in program app. Got it to work on our iPad's and my Galaxy S4, but app wouldn't run correctly on his iPhone 6. Overall, we think it's good for the money.

    I would recommend this to a friend
    • Brand response from D-Link Support
      Posted .

      We appreciate the feedback and we are sorry to hear that you are encountering issues with the product.. Please make sure that you have downloaded and installed the latest firmware from www.support.dlink.com If that does not resolve your issue, we advise that you contact our technical support team for assistance by calling the toll-free number 1-877-453-5465. An agent will be glad to help you resolve any issues you are experiencing. Thank you for choosing D-Link. DLinkUS

  • Pros mentioned:
    Ease of use, Night vision

    Rated 4 out of 5 stars

    Great camera for inside home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is easy to setup. The app is easy to use and allows you to move the camera when needed. It has a two way speaker, but the sound is jumbled and hard to understand. The night vision works great too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 4 out of 5 stars

    It's good, but only hard wired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was simple, and the app is pretty self explanatory and the only downside to this camera is that the wifi isn't a nice as when connected to an actual Ethernet cable. Night vision is really crispy, even during the day it gives a much better view than with color. Tried a few other cameras so far but this is the best by far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Pan and tilt

    Rated 4 out of 5 stars

    Better than ADT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had ADT for years and have no idea why. It broadcasts in 720P fantastically and gives alerts to my cell phone immediately. You get to move the camera to your liking from your cell. The only thing I can't get to work is the microphone. Excellent security for the money and no monthly fees, just wifi needed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture. Options seem difficult to set up at first. The more you dig, the easier it gets. Not sure if the SD card can be read by a computer. Recommend this camera, just be aware it's a little difficult in the beginning.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection, Pan and tilt

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have fun with these cameras showing them off. They pretty much do everything you need them to. Record pan tilt mic speaker motion. And they work with smartthings.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 4 out of 5 stars

    Great Camera, worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera for indoor security and to the next of my knowledge. Works great. At night it is clear and in the day. I love that you can access the device from anywhere. No matter where you are. Only problem, I wished the device power adapter were also wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Pan and tilt

    Rated 5 out of 5 stars

    Nice camera, easy setup and clear picture & sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera, easy setup and clear picture & sound. Love the pan and tilt feature and also that it records. Use it to spy on my dog during the day, can watch what he is up to and hear if he is barking.

    I would recommend this to a friend
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