Customer Ratings & Reviews
- Model:
- DNR-202L
- SKU:
- 2453816
to a friend
Customers are saying
Customers express satisfaction with the mydlink 4-channel DVR, particularly for its easy setup process. Many customers found the physical setup to be straightforward. Customers also appreciate the quality of the tech support, describing it as "very good." The motion detection feature is another positive aspect, with customers reporting that it effectively captures movement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Overall performance
No good for security
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my home security. It is for the just incase something happens. It does record 4 cameras and is easy to put somewhere a thief would not find it in a hurry. The problem is it keeps dropping the framerate on all the cameras to 10 frames per second and setting the quality to 1 Megabyte. For security that is useless. You would be lucky to get a clean shot of someone's face. No matter what I did it kept resetting all my D-Link cameras to their lowest settings. If you want to catch the kids doing something this is fine, but for security it totally sucks! For a home security the cameras are good when set to max but for recording it is useless.
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We thank you for your feedback as we really do appreciate and value your input. We are sorry to hear that you are experiencing frame rate issues. Please note you can adjust the frame rate of each camera by logging into the DNR-202L's web interface and clicking on Audio and Video under the Setup tab. Also keep in mind that If the frame rate or bit rate is too low, check the network configuration between your cameras and NVR. If the bit rate is too high, it will cause the live video display to slow down or lag. You should modify the quality or bit rate setting in the camera web GUI accordingly. If you are still experiencing issues perhaps D-Link technical support can help you. Contact them at www.support.dlink.com. We thank you for choosing D-Link.
Service Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had troubles installing my DNR 202L and called in to the help desk of DLink for support. Henry was very patient and helped me get connected, adjust my recording setup, and was an overall saint in getting me connected. This was case number C6755288. Tech ID - AR004273.
I would recommend this to a friendWorks Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had Best Buy Support, Aldy ID# AR 004246, go thru the functions of the recorder. It works well no problems. I have it attached to a Seagate 4 TB external drive.t
I would recommend this to a friend- Pros mentioned:Ease of use
Needs constant attention
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this device with a wireless 932L camera. Was easy to set up. Manual not that great. Customer service worse. I use the camera's motion detect feature to trigger the 202L. Works great except the 202L will go off line for no reason, or unmounts the HDD drive, or starts beeping and blinks the bright blue light which would delight any burglar. Also under the status page, the are camera notations like "ALERT" which is not documented in the manual. Will return this item today and try the more expensive version 322L, maybe not???
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We wish to thank you for submitting your feedback to us as we do appreciate it very much. After reading your review and based on the information contained within it we would like to provide you with the following link listed below which will be good for the next 10 days, so that we may obtain your direct contact information and gather further details regarding the issues you have been experiencing. Once this information has been received we will have one of our D-Link technical support specialist contact you directly to resolve your issues.
Here is the link generated for you to reply to: http://supportrequest.dlink.com?id=07b449c9455f483991ef409d5ef17ef0&token=aad24050a806442bbff61c0b02287780
Thank you for being a D-Link customer.
DNR-202L Camera Video Recorder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and needed a little bit of help setting it up through technical support but after a few updates and settings changes. It was working great. AR004624
I would recommend this to a friendTrouble getting my cameras to link
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to get my cameras to link with this device. Need to start from scratch again and hope it works. Otherwise, I just spent $100 for nothing!!! Fingers crossed and hoping it works! Not happy about the reviewers saying it sets the cameras back to an extremely low resolution. If that is the case then it is worthless!!
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We want to thank you for your feedback as we really do appreciate the input. We are sorry to hear that you experienced problems trying to set up the DNR-202L. Please note that on www.support.dlink.com there are user manuals, quick install guides, and tutorials that are designed to assist the user. We suggest that you utilize that information anytime you encounter an issue. You can also contact our technical support team for further assistance. An agent will gladly help and guide you. We thank you for choosing D-link.
Web interface constantly freezes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Web interface constantly freezes when trying to configure. I factory reset it and it remembered my Password and port setting. This confused me for a while trying to access it by ip after the reset. Overall it's unusable for me. I think i'll look into a Qnap system. I would recommend this to an enemy.
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We appreciate the input as we truly value the input and we want to apologize for the issues you are experiencing with the product. To have your issues addressed, we highly suggest that you contact our technical support team by calling 1-877-453-5465. One of our agents will be glad to help you resolve any issues you are encountering. We hope to restore your faith in D-Link.
Not great for Mac users
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mac computers, Safari supported, make it very difficult to get online to use the online tools like watching pre recorded video. I hope they work out the kinks so I can use without a hassle
No, I would not recommend this to a friendGreat Technical Support!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tech support on D-Link equipment..Henry was just Fabulous !!! CASE C6728174 TECH ID AR004273
I would recommend this to a friendGood, as good has been the help from the support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, and good support from assistance ID#AR004239
I would recommend this to a friendproduct is good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ar004627.. The product is very good. thanks for the help
No, I would not recommend this to a friendDNR-202L not detecting cameras...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with DNR-202L not detecting 3 wifi cameras (2 - DCS-2330L and 1 - DCS - 2132L). Chris in customer support helped upgrade FW and assisted in getting cameras on-line. Very please with level of service received and how fast issue was resolved. Badge #Ar004301 Case # C6542196
I would recommend this to a friendBrand response from D-Link Support
Posted .We thank you for your feedback and we appreciate your business. Thank you for being a D-Link customer.
Problem Solved
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue getting the dlink cameras to connect to the DNR 202l. I called there tech support line and was assisted by Chris who got me up and running in short order. I have been satisfied with the cameras so far and this was my missing piece. Thanks for your help Chris. Badge # Ar004301 Case # c4c6541751
I would recommend this to a friendBrand response from D-Link Support
Posted .We thank you for your feedback and we appreciate your business. Thank you for being a D-Link customer.
Good stuff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had some problems with the installation but the customer support was very helpful, Her ID is NR.AR004680.
I would recommend this to a friend