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Customer Ratings & Reviews

Your price for this item is $448.00
The comparable value price is $629.99

Customer reviews

Rating 4.7 out of 5 stars with 30 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Rated 5 out of 5 stars

    Great for small office use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fifth of this laptop that I've purchased for my office staff in the past couple of year and will continue to buy them as needed for as long as possible. For not knowing much about computers, they're very easy to set up and super user friendly. For our basic office needs these are perfect and affordable. It even works great when I'm working on the road. Lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't beet the price perfect for paying bills getting emails listening to music surfing the web great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXACTLY WHAT I WANTED!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around for several weeks to replace a Dell laptop I loved and was perfect and going strong. But Windows 11 couldn't be updated to my WONDERFUL TOUCH SCREEN DELL. I wasn't going to spend a fortune for a laptop that is used for shopping and news. If it was in my price range, it didn't have touch screen unless it was an 11-inch screen. I needed at least 15. I saw this the day it showed up online. It was a Dell! A tad over my price limit that I wanted to stay in, but it was a Dell, and I knew it would be worth it. I texted my husband and told him we were going to Best Buy when he got home from work. We did and I looked at it and LOVED it. I still LOVE it. I also had the nicest young man help me with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for Money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money! Definitely a great deal. I have always been a fan of Dell and how sturdy it is. It also doesn't heat up fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to replace my 7 year old HP computer. It only had 112G of storage. This Dell is great. Non-glare screen, Windows 11, clear graphics & 512 GB of storage. I was happy to be able to download the drive from HP so I wouldn't have to replace my 15 year old HP printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable budget windows machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good Windows laptop if you are on budget. Dell is reliable which is why I went with this laptop compared to others with similar configuration. So far the windows experience is seamless. Time will tell how the laptop performs once more programs are loaded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for an author.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of the keyboard, the ease of use of the touchscreen, and weight of the laptop, which I have in my lap when I type. my only wish is that the speaker was a bit better in quality, but that is not a major issue. I am an author, so comfort and ease of use is my main concern, and this laptop is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great - fast and responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this laptop has been 5/5 and works great. I do not have any complaints as it is way better than our previous laptop. It is very fast and responsive. Touch screen is pretty cool too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real Steal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Dell 15.6 2K Touchscreen laptop. Plenty fast and the keyboard is better than my HP laptop. Great a real value for the money. Touchscreen nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crafty laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Bought it to use with my laser engraver and works great. I LOVE that its touch screen and i can search for anything I cant find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is excellent for the price. It's actually very fast and great for my kids homework. I'm very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! I didnt need it for anything big, but it's fast. I check email, type documents, etc. I am very pleased with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work from home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and fast enough for work at home, so far no issues. Sound, picture and camera quality all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good and just what i want,i will love to get all my electric from best buy and even refer my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop computer, easy to set up and long lasting battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Minor issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop letter & numbers happen to stick on occasion. I had to work to press and enter the needed character. I've had it such a short period of time to assess the quality of the equipment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TomB1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great. Easy to go from format to another. Great product wonderful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touchscreen computer with windows 11. Easy setup and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pastor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with the laptop does everything I needed and more. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, very responsive and quick! I love the touchscreen feature.

    I would recommend this to a friend
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