Customer Ratings & Reviews

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Awesome laptop. Great features. Everything I need. Thanks

The laptop was easy to set-up and had no problem with connecting to wifi and setting up a wireless mouse

Great laptop for business and gaming. Will definitely be keeping with this product going forward.

The camera is hazy, almost as though it has a film over it. The slide to cover / uncover the camera works at times, but doesn't at pthers. The camera has overall poor quality. Thebuser looks unprofessional while using this camera. I didn’t catch initially that it doesn't have a 10 key pad. A few times the screen has gone black, but comes back on about 15 seconds later. For a basic, budget laptop, it's not bad. I will need to upgrade yet again this year, and I will be making sure the camera and 10 key will be improved on the next one.

Very fast computer with excellent battery life. Starts up quickly and was very easy to set up.

Buying the new computer from BBY was great because of the support from the Geek Squad! Love the computer as it can also be converted to a tablet!

We purchase this PC in June, 24. So far it has met our expectations and performance.

I play the Sims 4 with multiple expanison packs and this computer plays the game effortlessly. No issues, no stalling out, and plenty of storage space. I have also used it as touchscreen to play The Sims, but prefer to use a mouse instead. My children also use the computer to complete school work.

This laptop features a stunning design, long battery life and is lightweight and easy to carry on trips!

It's great but now it's not working properly. It freezes when I turned it on. Sometimes it shuts down by itself. Don't know how I can claim warranty.

Has worked good so far. Will be using for school work which hasn't started yet

The memory is soldered in.. does 2-8gb sticks make sense to anyone? Nothing but a ploy to make you spend more for memory. Can nott be added after purchase. That sucks. You can't even buy the memory because its 'point of purchase'. Sux, I really wanted to be able to upgrade it.

It's fine. nothing to fancy or crazy. I never use the 'tablet' feature. its too big. I do hate that the number keyboard is lacking on the right side of the keyboard.

Good speed and like the size. Video card sub par. I know it's not top of the line, but it seems to have a difficult time handle basic video editing.

The man you help me out was wonderful! He chose the perfect laptop for me

It's working excellent. Easy to operate. I so happy with this laptop that I can't express.

This Dell worked perfect for my daughter’s architect classes in college with the programs they have to run.

One of the best Laptops I ever owned in the last decade. I'm very impressed with the AI infusion and how it is making life easier on the daily tasks. Got a great deal during the black Friday sale. As always, I get best products from BestBuy and great customer support.

I purchased this laptop and received through dail mail. The working of this laptop have some starting issue. Some time screen blinked in several colouts abd then restart by pressing on/off button. Whats the problem in software or hardware, unable to understand.