Customer Ratings & Reviews
- Model:
- i7640-7366BLU-PUS
- SKU:
- 11581269
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Dell - Inspiron 16” 2-in-1 Touch Laptop - Intel Co
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always has everything I'm looking for at great prices friendly staff knowledgeable and great service Love The Geek Squad
I would recommend this to a friend2 in one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for a well equipt PC that doubles as a tablet and a laptop as well.
I would recommend this to a friendTHIS IS IT.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ITS A NICE LAPTOP BUT THE BACKLIT KEYBOARD ISN'T VERY GOOD. OTHER THAN THAT ITS PRETTY GOOD.
I would recommend this to a friendDead in 3 weeks.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started off great. Computer was very fast and was able to transfer everything over. This was a present for my wife. Three weeks to the day after purchasing my wife opened the computer to turn it on and it was dead. Tried everything but it would not power on. Took it to the Geek Squad, they tried a different power supply, and it still would not power on. Dell used to be a top name brand, I guess no more. I checked the web and apparently this is a common problem. Returned it and bought a MacBook.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello KennethG,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 16 2-in-1 Touch Laptop due to which you opted to return it. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.
Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
We really hope that you would give Dell an opportunity when making your next purchase
Should you continue to encounter any problems, we are eager to assist you in resolving any issues to your satisfaction. Feel free to reach out to a Dell representative using the contact information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
No on Best Buy Protection Plan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to get a new computer and wanted the Geek Squad's help. I bought this computer and they transferred all of the data from my current computer to the new Dell. I used it for a week and then it just went blank and I, nor any of my friends could get it to come back on. I returned the computer and they gave me a full refund on the computer, but said I would have to contact Best Buy for the refund on my Best Buy Total Membership. I was on a chat with Robin for an hour and was assured I would receive the full $179.00 refund, but only received a $27.00 refund.
No, I would not recommend this to a friendLOVE IT!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this gaming monitor. Fits perfect on desk. The picture is perfect
I would recommend this to a friendGood
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good with this price. Satisfied. Only cooling fan makes some sound
I would recommend this to a friendDell laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's everything I expected it to be. Screen display is very clear.
I would recommend this to a friend4th. Inspiron and counting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the service that Dell provides during the support period, this is my fourth dell Inspirion!
I would recommend this to a friendConfusing, Lengthy Purchase Process
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used laptop yet. Used IT consultant to load up new device and sync with previous laptop. Cost was $150 and we could not get Word to work even though I paid extra for it. I had an accept a new BB credit card to get discounts that were offered but have not heard anything since purchasing before Xmas. Actual purchase was confusing and a bit misleading. It was a process that took too long.
I would recommend this to a friend10/10 recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has everything you will want and need. Love everything about this laptop!
I would recommend this to a friendOwner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and device Helpful, fast delivery , good customer service
I would recommend this to a friendGood laptop for the value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for the price. Got good specs for gaming and personal use.
I would recommend this to a friendScreen hinges are junk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, this was a good laptop for my kid in college. However, the hinge that holds the screen on broke after 6 months of easy usage. Dell refused to warranty it and Best Buy only offered to send it to Dell for repairs. From internet search’s, it’s clear that Dell knows that this a common problem and refuses warranty every time. After buying many Dell computers, I will never buy another Dell computer again. I’ll also be canceling my Best Buy credit card as I don’t plan to buy anything there again since the geek squad counter person just, walked away while I was talking to him.
No, I would not recommend this to a friendReview of Dell Inspiron
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am overall satisfied with this laptop. I wish it had a few more USB ports.
I would recommend this to a friendAwesome service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered on line. They notified me it was ready for pick up. Walked in to customer service and was out within 5 minutes
I would recommend this to a friendGB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless set-up and importing of formatting from previous hardware
I would recommend this to a friendKelly’s present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dell makes a great product. Set up was very easy and quick !!!
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mousepad keeps dancing Otherwise very nice laptop Didnt wanted to change the software hpdate and bought a new one
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed. Great purchase with the help of our salesperson. Always trust Best Buy for my appliance and electronics purchases.
I would recommend this to a friend
