The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-939 of 939 reviews
Rated 5 out of 5 stars
Dell Inspiron 2-in-1 Dream
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lightweight, Ease of use keyboard with soft to touch keys and ergonomically friendly. Smart turn on when lid is raised. Long battery life. Easy on the eyes. No glare. I love it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Middle of the road laptops are a dime a dozen in this world and this is where this Dell falls.
PROS
This is a touch screen that has a folding display which allows it to convert into something like a very big tablet or you can set to have just the foldable screen showing without the keyboard showing.
Backlit keyboard.
Nice display.
CONS
Touchpad is way to sensitive and was constantly doing things that I never wanted. Typically on laptops these days with such flaky touchpads, I just get a mouse to prevent accidental inputs. 16 gigs of ram.
OVERALL
Geekbench 6 GPU score: OpenGL 34912
Geekbench 6 CPU score: Single Core: 2263 Multi Core: 12109
The computer is average or adequate in its actions for an everyday user. Body of the laptop construction quality is above average looking and feeling. Screen is bright and nice size for people with older eyes. It has an i7 Ultra processor with up to 22 logical processors. Based on my experience with laptops, this thing didn't feel any more powerful than an i5 or Ryzen 5 laptop. Perhaps this is hamstrung with the minimal 16 gigs for ram. I was not impressed with performance. It was just there and did as it could, but not remarkable in any way.
One thing that was interesting is that the computer was evidently made 4/09/2024 and that is when the warranty started even though it did get powered on by me for initial boot until 4/24/2024.
Has HDMI out with 2 usb-c / thunderbolt 4 ports (one is the charging port) along with two usb 3 ports.
I downgraded this laptop because it appears to not be ram upgradeable - what you buy is what you get.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Wish you had carried and laptop with 365 protection around edges. Ordering one from Dell. Especially liked your staff who go over everything. The Geek Squad. Thank you!
All your staff have been great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great customer service. The first product had a mother board die upon first use. Another was shipped to my home in days without any issues. Customer service employees very helpful. Will buy from them again!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven't had a working laptop since 2021 and was looking to upgrade from my previous Dell 2-in-1. The setup was super easy, and everything from my previous OneDrive transferred smoothly. It's great for personal use!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the worst laptop I have ever owned. I bought it a few months ago. It overheated easily and the fan was so loud that my roommate suggested it was faulty. I returned it in trade for the exact same laptop, only to suffer the same problem. When I turn it on, the fan is running instantly and is extremely loud. When I use it for more than fifteen minutes, the bottom turns into an inferno. When I restart it for updates, the laptop struggles to turn back on. It gets stuck on the "restarting" page and I have to force shut it down Every. Single. Time. No matter how long I wait, it will not reboot unless I force shut it down. Complete waste of money, wish I chose another laptop.
We value your feedback and want to thank you for taking the time to leave a review. We sincerely apologize for the heating issues encountered with the Dell Inspiron 16 2-in-1 Touch Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better and reviews like yours are helping develop products our customers love.
To assist you with the issues that you are experiencing with your system, I have provided troubleshooting steps with the full article. 1. At the desktop, click the Search the web and Windows box and type "problem reports". 2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software. 3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly. 4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3khR75H
You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct
If you continue to experience any issues or need further assistance, please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you to your satisfaction. Chat or call: https://bit.ly/DellSupportTeam Phone number to Dell: 1-800-624-9896
Best, Minhaj@Dell
Rated 3 out of 5 stars
Not my type hitter not my type
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not my type. Vivobook pro 15 is way better. Love anything else.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop has caused me a lot of trouble and wasted a lot of my time. The first one I bought kept freezing and then resuming on its own, and this happened repeatedly on the first day, so I returned it to Best Buy for an exchange, which took a few hours. The second one only lasted 10 days, and more and more keys on the keyboard stopped working, so I returned it to Best Buy.