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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 3.7 out of 5 stars with 27 reviews

Rating Filter

74%
would recommend
to a friend
Page 1 Showing 1-20 of 27 reviews
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    BIOS ERROR

    |
    Posted .
    Owned for 4 months when reviewed.

    This computer was a Christmas and New Year gift for a child, since there was a problem with the Bios on the video card, I have tried to change the equipment by chat, I live in Baja California, Mexico and we have not been able to go to change the team for COVID-19, please tell me how they can change it for me please. Note: in all my years of customer I have never returned an item, I hope your help.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product for the price

    |
    Posted .

    Excellent value. To be able to get a I-7 processor with 16 Gb of ram and a 2 tb hard drive for less than $500 is a very good deal, even though it was a remanufacture/return. Ive had it for a few months and am very satisfied. Only negative is it came with displayports and vga ports instead of a hdmi. but a $15 adapter fixes that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre owned Dell - OptiPlex Desktop - Intel Core i7

    |
    Posted .

    We bought a Pre owned Dell - OptiPlex Desktop. It was the first time that we bought something at Best Buy that was pre-owned. Another customer bought the computer and decided that it was not the right one for them, so they took it back. That was good for us, because we needed a new computer and it was a really good deal. I really got it for half the price of what it would have been and I got more things included in the deal that I would have had to purchase extra. So thanks Best Buy for offering your customers a good deal. I am always trying to scout out the best deals. This computer is really nice and works great. I didn't buy it for gaming, just home use and internet.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    A good computer

    |
    Posted .
    Owned for 1 month when reviewed.

    Not the quietest computer I've had but powerful under the hood. Lots of space for apps. Sound card not great but for the low price you can decide if you need better for multimedia. Overall you'd have to spend almost 3x this price for the same... I was sceptical at purchase but be assured its ok to buy

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great computer for the price!

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Great computer! Fast and reliable! We have had no issues so far! Better than expected.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Outstanding replacement for my Windows 7 PC

    |
    Posted .
    Owned for 1 week when reviewed.

    Had absolutely no issues setting up this computer. Everything came as advertised. One problem after I loaded my Office suite was that Windows was not licensed. Called Microsoft and gave them a string of codes and they gave me some codes back and then Windows was registered with no issues. I would buy from this vendor again!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Seems to be working OK.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    It was missing some fundamental items but that was to be expected. ( HDMI, WIFI. )

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great desktop that fits my needs AND budget

    |
    Posted .

    Wanted to replace the old desktop, so shopped for quite some time looking for something with quality and features. For a brand new unit that can do what this pre-owned one does it would have cost much more. Everything works as it should like new. Very pleased with our purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Computer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Computer is great. Delivery was terrible. Keyboard that came with the pc was totally damaged.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      driana80,

      Thanks for your review. We're happy to hear that you're enjoying your new computer. Please follow up with Best Buy directly with regards to your delivery experience: http://bit.ly/2v2IVhI.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love it but noisey

    |
    Posted .
    Owned for 1 month when reviewed.

    Works great! Fast! Zero issues. Only small detail is that is a but noisey. During the day u cant hear much but when its silent at night u can hear the computer running.... aside from that im hapoy with my purchase. Its just what i needed

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    It was refurbished but seemed brand new

    |
    Posted .
    Owned for 3 weeks when reviewed.

    It was refurbished but seemed brand newMy computer installer said it was excellent for the money paid and honestly it’s faster than any of my other computers great deal I appreciate it big fan of Best Buy

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Is good and faster for beginners.

    |
    Posted .
    Owned for 1 month when reviewed.

    I love this computer, is more faster than I had last one.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    |
    Posted .

    I love this PC. BEST PC I EVER HAD. High RECOMMEND

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great pc

    |
    Posted .
    Owned for 2 months when reviewed.

    Haven’t used pc in a long time but this one made me love the pc again. Very fast and and e light storage for all my file. Not to mention the price, it was very cheap.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    So far so good

    |
    Posted .
    Owned for 3 weeks when reviewed.

    We purchased this pre owned desktop because of the stats. It seems to be working wonderfully!! We love the smaller size and the ability to stand it up or have it horizontal!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Nice little machine

    |
    Posted .
    Owned for 1 week when reviewed.

    Nice little machine. Lots of USB ports to plug in everything under the sun. Also nice to have multiple screen outputs.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Size is good

    |
    Posted .

    Easy to set up and was able to download previous saved pictures and documents.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter computer!

    |
    Posted .

    Looking for an entry level pc for simple Internet access? Look no further -great price and reliability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All was ok

    |
    Posted .

    All was okey 213254321 erguíos o hs 2345 ygdq ygdgv 7?6;:)

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love it

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Got it fast I have looked at this for a year and a half and I am very satisfied.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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