Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

$899.99
Save $380
Comp. Value: $1,279.99

Customer reviews

Rating 4.7 out of 5 stars with 485 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Plus - Copilot+ PC as having great overall performance, processor speed, portability, and battery life. Many appreciate its sleek design, ample storage capacity, and excellent screen size. Some customers noted limited connectivity, occasional heat generation, and fan noise. Overall, the laptop appears to be well-received for its performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 485 reviews
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 4 out of 5 stars

    Excellent Performance, Great for Multitasking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Dell Plus 16” for a few days now and I’m really impressed. The 2K touchscreen display is incredibly sharp and vibrant, making everything from work tasks to watching movies look amazing. Performance has been excellent. The Ryzen AI 7 processor paired with 32GB of RAM handles multitasking with ease. I regularly use it for web work and running multiple programs and browser tabs at the same time, and it holds up without any lag. The 1TB SSD is another big plus—it boots up quickly and provides plenty of storage for files, software, and projects. I also really like the Ice color design. It looks sleek, modern, and feels like a premium laptop. Overall, it’s been a great purchase for the price, and I would definitely recommend it to anyone looking for a fast, powerful laptop that can easily handle multitasking and web work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Great For Mid High Level Stuff

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop four months ago and it’s great so far. It does heat up noticeably (I use DaVinci for video editing and I have VMD installed which I use regularly), but it hasn’t slowed down or had any performance issues. Everything else including the battery (which you could optimize to get longer battery life) and just general usage is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 5 out of 5 stars

    Good computer. Would buy again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. It is one of the few affordable 32gb RAM models I could find. It is fast. It doesn't come with much bloatware. It overall is a good computer and I am glad I bought it. Pros: great processor, 32GB of RAM that runs very fast as it is integrated, and overall does what it is supposed to. It is also thin and pretty light. Cons: as other reviews note, the screen is a little dark, but not unreasonably so. My biggest complaint is that the speakers don't sound very good. They lack any sort of full sound. I didn't expect thumping bass from laptop speakers, but these lack a lot of frequencies. The best way to describe it is that they sound like a phone. Plus I think the speakers are pointing down toward my lap or desk, which doesn't help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast, Elegant, and Built for Everything I Need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Dell Plus 16” for a few days now and I’m really impressed. The 2K touchscreen looks amazing—super sharp and great for both work and movies. Performance with the Ryzen AI 7 and 32GB RAM is excellent, I can run multiple programs without any lag. The 1TB SSD makes startup super fast and has plenty of room for everything I need. On top of that, the Ice color design looks sleek and modern. So far, it’s been a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop with plenty of speed and storage. Looks great also.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Laptop - Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful memory and solid processor for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Experience with Lenovo as a First Time User of

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Lenovo Laptop, out of all the laptops that I have had. I have found that being a first time user of the Lenovo product, the functions are amazing especially the key strokes are confortable and smooth with every stroke of the keys, which makes typing much more easier to utilize. The speed for the internet is great. You can move from site to site in the matter of minutes. The display of the screen is very nice and the colors are very crisp and clear. Finally, Lenovo has an very good battery life, i expect to have this laptop for a very long time. If you get a chance go and check out the Lenovo at Best Buys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great performance and sleek design

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this laptop for a little while now, and overall I’m really impressed. It’s fast, responsive, and handles everyday tasks like browsing, streaming, and working on documents without any issues. The display is bright and clear, which makes watching videos and working for long periods much more enjoyable. The design is another big plus—it’s lightweight and looks very modern, making it easy to carry around. Battery life has been solid for me, lasting most of the day with regular use. The only minor downside is that it can get a bit warm during heavier tasks, but nothing too concerning. Overall, it’s a great value for the price and I would definitely recommend it to anyone looking for a reliable and stylish laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, light in weight and gives a very premium feel. First thing I watched after buying this was watching stranger things in it and I had the best experience. It's also perfect multitasking wise, can do so many things at once without being hung or getting slow. Keyboard, screen touchpad everything is good :)

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Beefy but hot

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beefy computer that can handle a lot of what you throw at it! Downsides are its loud! It sounds like a rocket taking off haha and often times it gets really hot, especially when charging. Id recommend charging it only when youre not using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best match ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best option price vs quality, the computer is perfect for me. The 64 gb +1T were the best characteristics that fits my needs. Also the attention and attitude from the guy that helped me chose it, was kind and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every dime

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. This laptop is fast and efficient. Shipping and handling was perfect no surprises.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and hardware, this is one of the best options. Nice keyboard, big screen, lots of storage and lots of RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed
    Cons mentioned:
    Fan noise, Port count
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A computer that can get out of its own way

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to admit, I'm impressed. For a variety of reasons, I have recently had some experience with Windows 11 PC's. I've had two different ones at work, the most recent a much more powerful one due to the nature of my work. I had to set up a new laptop for someone, and I have another one that came with Windows 11 on it (replaced with Linux). Given all of that experience, I can finally say that this Dell 16 Plus laptop is the first one I have used where the computer actually does not feel sluggish running Windows. For this review, I am going to focus mainly on the hardware, as that is what you are receiving when you purchase it. Most users will likely continue on Windows, but as there is a market for Linux users and few Linux-based PC's to choose from (especially in the U.S.). Many others may also decide to dual-boot since getting away from Windows is difficult for gamers, proprietary software users, and legacy software users. Regardless, you are purchasing the hardware and may opt to change the software running on it. BASIC SPECS - AMD Ryzen AI 7 350 processor - Integrated Radeon 860 M video - 32 GB memory - not upgradeable - 1 TB disk space - upgradeable using QLC PCIE NVME 2230 SSD (CLASS 25) according to the Dell website This is a beefy computer. Whether or not you use, or want to use, AI technologies, the processing power necessary to run them also gives the computer the power to handle more demanding tasks. This is the first Windows 11 computer I have used that has felt "snappy". The 32 GB of memory helps as well, especially when your browser has 11 tabs open and you can't find the one running Spotify so you can quickly skip that song you can't stand! If you tend to run 4-5 applications at a time, you will definitely notice a difference if you are coming 8 GB or less, but even from 16 GB that is common, but should be minimal in today's computers. There is also enough storage to keep your documents on your local drive for when you are not online, a rare treat today. OTHER BASIC FEATURES - Dell - generally a good quality brand, and this one is no exception - Full 10-key number pad with (and I say this with GREAT emphasis) a PROPERLY designed layout! - A calculator button (HALLELUJAH they're finally putting a calculator button on a laptop keyboard!) - Backlit keyboard with 2 levels of brightness, or off - Touchscreen with thin bezels (although I've seen thinner but they're not bad) - Fingerprint reader - Large touchpad - Full-size HDMI port - Large 16" display (1920 x 1200 resolution) In case you couldn't tell, I have a background in Accounting and now work in Analytics. Laptops over the past few years have driven me nuts as manufacturers have been rearranging the keys on the number pad to remove a column of keys. If you can use 10-key typing, you KNOW what I mean. This laptop has a normal layout for the number pad, and includes a button above the Num Lock key to launch the calculator app (this works in Linux as well although you may have to configure it). Too bad I changed careers just in time for them to make an accountant-friendly laptop. *NOTE* The Num Lock key does NOT have an LED light to indicate its status. This is a MAJOR oversight on Dell's part and is a huge annoyance. CAPS Lock does have the indicator light. Someone in quality control was on break when this passed through. The Function Lock (located on the ESC key) is also missing an indicator light. The keyboard backlighting is sufficient and even (all keys lit equally), there's a fingerprint reader built into the power button, and the large touchpad has all the familiar gestures for easy navigation, and you can reverse the scrolling direction if you, like myself, hate the "natural" scrolling that they all keep defaulting to. OTHER THOUGHTS For a 16-inch laptop, the weight of this device is quite reasonable at 4 lbs, 4.7 oz. The chassis is metal on the top (screen) and plastic on the base, and all feel high quality. The plastic casing, however, is slightly rough in texture. By this, I mean that when I first opened up the laptop, I thought that dust or dirt was in the box and even wiped it with a damp cloth. That annoys me because I hate feeling like my laptop is dirty. I have another new laptop from a competing manufacturer and the plastic is so smooth to the touch. Not this device. I'm sure many won't be bothered by that the way I am, but worth pointing out. The keyboard is rather quiet, although the keys are clicky (not a soft touch), but they are low travel with just a little resistance. I am typing this review on the keyboard and find the keys responsive without being overly sensitive. The Print Screen (Prt Sc), Home, End, and Insert keys are, in that order, occupy F10, F11, F12 and one more before the Delete key, in case you are a regular user of those. The Dell Optimizer Console (on the Taskbar initially) allows you to control the thermal management. The default is optimized and I did find the fan ran most of the time while in use. It's a steady fan sound, so if you are sensitive to this, know that it's more like white noise and not a constant throttling up and down with changing volume. It can get rather loud if you are pushing the processor though, but it is noticeable even when running lightly. Ports include a full-size HDMI, a USB-C for charging, along with another USB-C, all on one side, and a USB-A and headphone jack on the other. I would like to have seen an additional USB-A on it as that is still a common standard, especially for wireless receivers. An SD card slot would be nice in place of another USB-A port and might diminish the need for the second one. The screen is HDR and is crisp and clear and makes everything from reading text to photo editing very easy to do. Battery life is average but doesn't drain too much in standby - it's better in Linux (I'm using Manjaro KDE), but with 1-1.5 hours of use per day and sleep mode, I was able to go about 4 days without charging (and about half and half between the two operating systems). Overall, this is a very good computer for the money. It's "up to the task" of what even power users may need it for. With a full-size keyboard and large screen, it's comfortable to use without needing to default to a regular monitor/keyboard/mouse setup. It's thin and relatively light for its size, and has a nice long power cord for when the battery just isn't going to make it. It does have a couple of design flaws (gritty plastic and lack of indicator lights) which can impede functionality (the missing Num Lock light is a huge annoyance for me). Ports are a little lacking in my opinion. I would definitely recommend this computer to just about anyone who can budget for the higher cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dpeed is fast, the display is nice. So far I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid laptop.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been great. Had one random time where the Internet connection just flat out stopped working, but maybe that was just due to a system or software update. Has not happened again. Fingers crossed.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Great size and fast speed compared to other laptops

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 10 out of 10 Sleep finish the Intel is great I highly recommend this computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love me new comp, work great with my dj equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly, sleek

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop very user-friendly.it has sleek design, got all that I need.

    I would recommend this to a friend
Sponsored