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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.8 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Camera Quality

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Mavic 2 Pro's camera quality and ease of use, frequently praising its performance for both beginners and experienced users. Positive feedback also highlights the drone's stability and flight time, although some users noted concerns about the price and occasional connection issues. A few customers mentioned challenges with obstacle avoidance and wind resistance in certain conditions. Despite some drawbacks, the overall sentiment points towards a highly capable and user-friendly drone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Minus 2 stars for the DJI Go 4 app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a chance to play with this drone for about a week now. It's incredibly easy to fly. I'm still learning where all the settings are. But I've flown it about 2.5 miles away from the starting home point. I haven't seen the obstacle avoidance yet in action, but I'm really glad the feature is there. I only have one issue so far with this drone. I recommend you do not use the DJI Go 4 app on your iPhone. This app is loaded with trackers, and you're in for the biggest invasion of your privacy, if you use this on your iPhone. I've used it twice, and I've been bombarded with telemarketer calls and texts since. If you use the disconnect app, it won't block all these trackers by default. The ones it does block, interfere with the map in the app. I highly recommend considering the smart controller. Otherwise you should use a tablet to run the app, that doesn't contain your phone number, contact list, or any other personal information. You can get a bracket to hold your tablet, and an extension cable on Amazon. Otherwise this is a great product.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Software/ controller issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drone and the first flight was great, howevere every subsequent flight was plagued with more and more issues. There were also constant software updates the only seemed to make the connectivity issues worse. After spending several hours on the with DJI customer service (who were to say the least very unhelpful) I decided to return this item.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hi Cedric,

      We are sorry that the firmware upgrades have degraded your experience with the drone. It may be that you had a defective unit. Other units have not seen this reduced signal, and the update merely fixed the bugs it was meant to fix. DJISupport

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box, product was easy to fly, intuitive, and very sleek looking. However, since then, have had some issues linking to the drone when out in the woods and at parks. Currently still trying to resolve.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Not for the novice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade for me from the DJI Mavic Pro. Still early on and I am not impressed with the functional characteristics compared to the Mavic Pro. Camera is much improved, awesome detail

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Great drone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture given by the drone. Wish it had a zoom feature. Also the side sensors only work in tripod and active track be careful!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice drone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drone is nice however the Mavic Air 2 was cheaper and has more features.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for nicer weather to use. I think the price was too high, but should be a nice product.

    I would recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hi TamJohn,

      We agree that it's a nice product, and can't wait for summer either! DJISupport

  • Rated 3 out of 5 stars

    Great camera but video has issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took amazing pictures and what seemed like video as well. When uploaded to laptop the video is choppy. Got on some forums and it’s a known issue. Not sure if it’s software related but too many others with the same issue. Not 100% happy with it but maybe DJI can make it right by fixing the problem or exchanging for another new device that doesn’t have these issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller would not turn on. Sent back to DJI.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start up instructions are very poor. Had to get on you-tube to see how to set up the drone. And then the controller would not turn on. All my research showed the DJI Mavic Pro to be the best drone, but I will have to wait until I fly it before reommending.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hi JEOwens,

      We are sorry that you have had some issues getting the aircraft up and running. The batteries in the remotes can sometimes die from sitting too long, it is simply the nature of lithium batteries.

      Once it is working, we are fairly confident that you will come to agree that the Mavic 2 is easily the best drone out there. DJISupport

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is outstanding but value is worth questioning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Drone warranty warning

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by Best Buy that it was bulletproof and my drone went a wall and crashed because of the most comment problems the gimbal failure which made it a wall into a crowd of people almost heating multiple people and now I cannot fix my drone with no warranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it’s good but died and lost on flight

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this once a very good while it worked, before flight it had full of battery and when it flew for a while the battery died on me and i lost the device and it’s untraceable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mag Interference Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to give this a chance but the whole "Mag Interference" in mid flight is the most frustrating thing about this drone. Especially when your flying mid flight and your display losses signal and your not able to see a thing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Son loves it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son...he loves it. But had to send back within first month. Plus had to pay additional warranty to make sure on any additional issues. Alot of money on a purchase to have problem so quick.... But my son does love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Working out the kinks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my husband. It flies well. Easy to maneuver. The video is not smooth. It may be a software problem. We’re looking into it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t fly as fast and as far as I was told

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m kind of disappointed fly good but doesn’t fly as far or fast as I was told

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Drone review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returend mine back as I eventually found value for money in air 2

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok, although you need a lot of permissions to be able to fly it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new FAA laws, it makes it nearly impossible to fly any drone these days. The Spark is great, but getting it into the air is another issue unless you want to get hit with FAA fines for use.

    No, I would not recommend this to a friend