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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1341 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the ecobee4's ease of use, intuitive app, and effective temperature control, frequently citing the remote sensor and Alexa integration as valuable features. Many users also highlight the straightforward installation process and significant energy savings. While some users experienced compatibility issues with their existing wiring, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,341 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect , it’s good to have Alexa integrated to the unit so you can do more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program and done!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can read directions, you can install this thermostat. The directions they provide are straight forward. Something I did to help label my wires before disconnecting from the old thermostat, take a picture before disconnecting. That way you don’t have to worry about labeling the wires until after you disconnect them all. Programing the thing was easy too. Just follow the directions and you’re good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased two of these. One for upstairs one for downstairs. Also got a sensor. Very easy to set up. App is also easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good option to automate the comfort of your home. Easy to install ,program and monitor the energy usage of house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 2 as well as sensors, and they work great and look good. I disabled Alexa as the sound isn't stellar and prefer to use my current echo dot. The thermostat seems accurate, but something is affecting the temps. I ended up putting plumbers putty in the hole where the wires come through, but no change. Then added insulation in the hole and still no change. However through these issues I worked with support, and they were great. That alone is worth the price. Easy to recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product after careful research between ecobee and the Nest! Im glad I went with the Ecobee. It is an awesome thermostat!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product we use the Alexa all the time ant the convenience to change temp when not home is impressive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Love the app snd interface. Got extra sensors a nd they help to regulate areas of house that are too hot and too cold.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great upgrade for house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is great. I am able to track and control when my auxiliary heat comes in. In three days it has saved me already $20.00

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this thermostat. Does exactly what I need it to and more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was a nice deal of the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a Deal of the Day since the price was right. Much more attractive than the old analog thermostat. Ecobee's customer service requires a lot of patience and wait time, but the thermostat itself seems to be working fine. Not sure we understand the additional sensor and how that works and the install instructions could have been a little clearer when talking about what to do with how the old thermostat wires were used, but for the most part we are very happy with decision. Like being able to use voice command thru Alexa to control it. The Alexa in the Ecobee itself seems possessed and lights up randomly as if it is coming on. We use our dot tho.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to your home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ecobee is easy to use and the app feature makes life easier when it comes to managing the temperature of your home.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Acclimating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed professional help to install. Haven’t received utility bill yet since installation. Seems to be functioning properly. I like the fact that it can be controlled remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these. One on each floor. I installed them myself. Easy to setup They work great. The app is simple to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, display could be a little bigger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Alexa enabled; touch screen; easy schedule setup; sleek built; much easier to navigate than Nest. Cons: The size of the display you see in the picture is misleading. From the picture in the box we may think the whole frontal face of the Thermostat is touch screen. The touch enabled screen covers half of the screen, within a vertical rectangle area where you see temperature and etc. The thermostat itself has a sensor and comes with one portable sensor. However, if you have a three story house you might want to get an extra sensor in order to get a better estimate of the overall temperature of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very simple thermostat to install and even easier to set up. It works extremely well and am very pleased with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good so Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having just installed this thermostat, we’re still learning and understanding it’s pote and capabilities. So far we really like it and feel it will be effective.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works amazingly well. It is so easy to manage your home temperature using your mobile app or just calling Alexa ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Ecobee

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years and still going strong, have the app on my phone and like how I can control the temps in my house thru it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Thermostat I have ever bought. Easy to install and set up. The room Sensor is a very nice added feature and works great.

    I would recommend this to a friend
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