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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1341 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the ecobee4's ease of use, intuitive app, and effective temperature control, frequently citing the remote sensor and Alexa integration as valuable features. Many users also highlight the straightforward installation process and significant energy savings. While some users experienced compatibility issues with their existing wiring, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,341 reviews
  • Pros mentioned:
    Alexa integration

    Rated 4 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very convenient and work great. The added technology with Alexa is fun to use, however, I think she is spying on us times because she'll light up for no reason.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Thermostst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has a nice phone app. I especially like the remote sensors to control the temperature of the room your in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. After support on line it was very easy to install. Without the support I don't think it would be possible

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ecobee was very easy to install, even with the more difficult installation version and looks great on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product and fairly easy to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this thermostat to better control the room temperature in one of my bedrooms. Seems to be working so far.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solid way to be more energy conscious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set of for DIY novices. Takes some getting used to with the voice commands but works perfectly after that.

    I would recommend this to a friend
  • Cons mentioned:
    User interface

    Rated 5 out of 5 stars

    good for the price with refund and gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UI of the app is just so-so. Not very convenient to switch on-off, when compared to Nest. But the deal was great though. worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great termostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super design, very good functionality - good smart algorithm when using sensors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly easy set up but goes out due to humidity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. That said if you live in a humid area, expect that the device may shut off due to the floater device in the A/C unit. This is common, and somewhat annoying, but it will shut off, and then reboot to save the device. Just don’t run the A/C to low. Also, hope that no one has used your email address to set up their own device. Even if inadvertently, there is nothing that ecobee can do to discontinue their service. With your email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy on a new HVAC system. We've been using for 1 month now and are impressed with the ease of programming and use. The Alexa feature is nice to get a morning weather update and play some music, as well as controlling the temperature with voice command. Phone monitoring and control from the App is also useful and consistent. We are going to continue to use and will add a second control for the other HVAC unit if we continue to be impressed. Good purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Nest to two Ecobees when we moved. The set-up was a little more involved because my system didn't have a C wire, but installing the power extender kit was very simple and both units were up and running is about 20 minutes. The initial set-up of the thermostat itself was more in-depth that the Nest, but I do like that this unit has the ability to schedule each day and you can even set-up you vacation schedules in advance. Also, having Alexa built-in is a neat feature, as well as being able to pull up the week's forecast right on the screen with a touch of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Love that it connects to wifi. Really helps to maintain comfort in the house. Was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing thermostat. Very interactive and includes alexa

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Too smart

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest thermostat I have ever installed and used. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best thermostat on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best thermostat I've ever seen. My son liked it so much he just bought his own home and put one in his new house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my Ecobee 4 (3 was no longer available and 4 was same price) in July. Took a while for the Home IQ on the app to populate data, but showed that I was saving 2-5% with my system. It knows when to turn on the fan and when to turn on the AC. My old thermostat only allowed 1 function to be set at a time. This will automatically run the fan without the AC and no need to switch back. Alexa is nice to have, but not really worth the extra price. Fortunately, the 4 was the same price as the 3.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we can control the temperature from wherever we are at. We also listen to music on it. Great investment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How long is since June 2019 love having control over my temperature from where ever I am. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this same product in our first home and liked it. Easy to use. Easy to install. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this before reading reviews because there were rebates with my local electric company...very happy and love it!

    I would recommend this to a friend
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