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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1341 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the ecobee4's ease of use, intuitive app, and effective temperature control, frequently citing the remote sensor and Alexa integration as valuable features. Many users also highlight the straightforward installation process and significant energy savings. While some users experienced compatibility issues with their existing wiring, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,341 reviews
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I was deciding between this and the best, and I had to choose this one because of the extra features. I have not been disappointed yet. The room sensors are great, and it always keeps my house the perfect temp, which my old thermostats would not. Highly recommend to anyone looking for consistent temps or someone who is creating/ converting to a smart home. Ease of use is a 4/5 because the app can be confusing at times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart thermostat has great features and installs easily. I have replaced 3 standard thermostats with ecobee4s.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    If you need a smart thermostat... Get this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the easy installation, ecobee app, AND it being our first alexa and the price... A REAL winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is just what I have been looking for!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecobee...where have you been all my life? I own a short term vacation rental (Airbnb/VRBO) and guests LOVE to adjust the temperature down to freezing when in the middle of the Arizona "Hot Flash" summer! This ecobee has allowed me more control over the thermostat from afar! Sorry, summer Airbnb'rs... no more setting this Hosts ac to 45°! You now have a 76° - 81° range. HA! #sorrynotsorry

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Very clear display. I would have installed it myself if i only had the tools needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the thermostat to replace an old one that we have had for years. Couldn’t be anymore happier.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Can use with Apple home app. Makes it easy to change the temp wherever you are.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with both Samsung's smart things and Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a few months ago and I love it. It does exactly what it ways it can and it is so easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret purchasing this product. The Ecoboee4 is easy to set up and connect to Alexa smart devices. Additionally the controls are very intuitive. The product is competitively priced since it cheaper than the nest and comes with one room sensor. The room sensor is an awesome feature which allows the thermostat to detect when someone is home and automatically change your temperature settings to what you like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install, wasn’t sure when I got into the furnace itself, but ecobee customer service was excellent and so easy. They stayed with me on the phone the entire time I fumbled through the wires even after I’d had my question answered and knew I could take it from there. Just to make sure it worked once I finished. Easy set up. I love that I can use an app and change the temp from anywhere else. I also love that it is Alexa enabled!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome smart thermostat. Easy to use, easy app to navigate and works as an Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way that this new thermostat looks with my freshly painted walls. It also works great!

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 4 out of 5 stars

    A great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecobee 4 is a feature packed smart thermostat. Love that it interfaces with Alexa. Easy installation and comes with an additional room sensor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thermostats

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo good controls everything in the house. Is just amazing to have it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick to set up. App works well. Only downside so far is only one user profile can be created. Makes it difficult in a household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you like Alexa its worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest vs Eccobee is mostly subjective. If you are already an Alexa household and you want another this is the a great product. We like this unit because it came with additional room sensors. Nest doesn't have that feature. The light that I see reported as a problem on some reviews is not. Its like having a dim nightlight that's barely noticeable. I honestly think the light is brought up to give more fluff to articles.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is so good for the house. We can say ok Google play music and the house will be better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Smart thermostat save quite a bit on Energy bill easy to hook up get it up running

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not too happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not exactly thrilled with this thermostat, I thought it would be a set it and forget it type of thermostat, but I find myself checking it and noticing it’s not set the way it’s supposed to. For example, I set the thermostat to set itself to Away when the last person leaves. The house would sit empty for hours, and the thermostat is still running. Or when it sets itself up to Away even though the sensors have detected motion in the house. It’s really bizarre to me that it behaves this way, and for that, I can’t give this thermostat a better review.

    No, I would not recommend this to a friend
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