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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1341 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the ecobee4's ease of use, intuitive app, and effective temperature control, frequently citing the remote sensor and Alexa integration as valuable features. Many users also highlight the straightforward installation process and significant energy savings. While some users experienced compatibility issues with their existing wiring, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,341 reviews
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to purchase it in this winter. Easy to control with alexa. love the look of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and very happy with it so far. I’ve had it about a month and it’s made my life so much easier, all while saving so much money on my utilities. My thermostat is always near me thanks to the app on my cellphone. I can turn off/on or just change my temp so easily now. Alexia is also an amazing feature... I can control my lights with my voice which is amazing with my little ones when my hands aren’t free.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GreatThermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat was easy to install and set-up. I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless operation, very accurate temperature setting and excellent wi-fi operation.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that you can control this with Alexa and you can play music on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Installed it myself and with a little customer service help it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the app on your phone to adjust the temperature. Works with Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ecobee is nice I love it. I can ask alexa like music and weather for the day

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It is easy to use and has saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the built in Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My air conditioner controls are upstairs, so now I no longer have to run upstairs every time I want to adjust the thermostat. I either get on my Iphone or tell Alexa. The install directions are not accurate. You have to download the app not go on the website. And, I wish detailed user instructions came with it. I can adjust the temperature, but not sure what else it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Way better than Nest. Probably the best thermostat available today.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, easy to use and set up. Very efficient. Plays music through thermostat also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUCH better than Nest and others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ecobee is a perfect solution for IoT control of HVAC systems. The ability to place a sensor in a different room, rather than where the thermostat was originally placed, is invaluable. Now, the temperature is adjust =ed to where we are (in this case a bedroom), not were someone put the thermostat 35 years ago!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NIce, but didn't work well for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice piece of equipment, but I prefer the Nest (I bought this and a Nest at the same time to test them out). The main reason being that the remote sensors don't really work for me. Connected to the head unit it would make other rooms too cold, or too hot. I found it better to play with the vent openings to even the temperatures. So, really the main reason to buy it isn't great. At the time I also preferred the Nest app.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best upgrades for my house, I have 1800+ SQF with 2 levels and it has been very hard to keep the house evenly heated. I also installed smart vents ( https://keenhome.io ) in the house as part of this because the vent system integrates with the echobee very well and with the combination of these 2 now I don't have my bedroom freeze out during the day and overheat at night!

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Pretty neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it has an Alexa built in. I can use it with other smart house stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can turn on my heater before I arrive home so it’s nice and cozy.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Hester/AC doesn’t run as much anymore and the Alexa feature comes in handy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product it works well and does everything it is suppose to do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Peas to set up and program, has made a significant change to our energy bills

    I would recommend this to a friend
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