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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1341 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the ecobee4's ease of use, intuitive app, and effective temperature control, frequently citing the remote sensor and Alexa integration as valuable features. Many users also highlight the straightforward installation process and significant energy savings. While some users experienced compatibility issues with their existing wiring, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,341 reviews
  • Rated 4 out of 5 stars

    I was expecting more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great but you have a 5 degree gap between heat and cold which surprised me, I thought you could just set one temperature and it would regulate the furnace and a/c within a couple of degrees, but that’s not the case!!! other than that it works great and ALEXA WOKS GREAT!!

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Fantastic!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving this thermostat, very nice to talk with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome... Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat. Would highly recommended it. I never thought I would be able to play jeopardy with my thermostat. Also love the separate room sensor since my two story house only has one thermostat downstairs. Helps with keeping upstairs from getting too hot or cold and is nice to have in the baby’s room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some hiccups, still happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has been a bit finicky with responding to commands. The thermostat has disconnected from WiFi several time and had to be reconnected as if setting up for the first time. Screen sometimes goes black and won’t respond to touch or motion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared reviews of the ecobee4 and the Nest, and my conclusion was that I would prefer the ecobee4. I am very happy with my choice. There are minor things that I'm still learning, but I am delighted with my ecobee4 and recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it is a little too complex to use. Once it’s set up it’s good. Alexa is limited on it so I turned her off and just use a dot instead. I like the reminders to change the filters because I often forget. Don’t forget to get your rebates from your gas and electric companies to help cover the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase 4 of the Ecobee thermostats and I had some issues connecting to my network. It had more to do with my network than their product but technical support answered right away and was very helpful. I made several calls to them and every call was handled very professionally and the units are working great. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat no issues love the lil bee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take the Leap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience my Ecobee provides. The ability to control my thermostat via Alexa, my iPhone or directly at the thermostat (but who wants to do that) is powerful. The satellites are the best feature and allow you to monitor the temperature in the rooms you actually use, not what ever hallway your thermostat is located in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before you buy know what a c wire is. Its what powers this. But the excellent support from Ecobee is second to none will help you through it. Even without a c wire they added a pek to rewire and power the device. Alexa integration is good but sometimes doesn't respond to Alexa. You can't change the Alexa trigger word from the app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put in really helps with the temp in the house

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    ecobee4 Wi-Fi Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Love being able to control the temp via my iPhone from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly enjoy this thermostat with the built in Alexa!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was easy to setup, and being able to add sensors to other rooms has made a huge difference already. Homekit has allowed me to setup a geo fence to say when I'm home or away. Alexa is a nice addition, but if you have the thermostat in the same room as a tv it thinks it hears the key words more than the echo's.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of a smart thermostat, but it’s not very intuitive on the set up and maintenance. Alexa isn’t much help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The future is here

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An essential part of a smart home. Great Siri integration and once set up, has been reliable. It does take some configuration and may not support all HVAC systems, but setup steps are laid out well. The companion app has improved over the last couple years. Wouldn’t hesitate to recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install *****************************

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat but alexa lite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed this earlier and still love the thermostat but, alexa is not fully enabled. Can't pair bluetooth, will not play xm radio, little things like can't change wake word as you can on a dot or echo. Still works at the basics but a dot integrated with it still controls the thermostat and provides all the extras.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    C-Wire alternatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt have a C-Wire install however, trying to setup the alternative was challenging. Ended up returning the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is one of the best purchases I’ve ever made. Easy setup and wiring. It comes with an adapter to make it usable on older units that don’t have a 24v common ran to the stat. Use the home and away function every time we leave. When we are 30-60 minutes out open the app and change to home.

    I would recommend this to a friend
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