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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1341 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the ecobee4's ease of use, intuitive app, and effective temperature control, frequently citing the remote sensor and Alexa integration as valuable features. Many users also highlight the straightforward installation process and significant energy savings. While some users experienced compatibility issues with their existing wiring, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,341 reviews
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    except that it didn't recognize that the compressor was set for cold. Initial run was of cold air. Took several minutes to find the setting to change to make the compressor make heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the thermostat have room sensors to keep the temperature cool or hot in other room of the house. Also it has Alexa. But the price had lower since I got this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ecobee Smart Thermostat works great especially when you combine them with the sensors. It helps regulate the temperature throughout the house. I have not had any issues thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped into this product because of the sale and I don't regret it. Connected to Google home makes it easy for anyone in the family to adjust the temperature from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble with set up because of the existing wiring. However, a simple and short phone call to Ecobee support and we were golden! They have awesome support hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ability to monitor remotely and the data provided are excellent. Very easy to use and really help regulate my temperature. Make sure u get enough sensors for the size of your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a must

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ecobee 4 is super convenient if you want to have a smart thermostat. Directions are much more detailed than the Nest. It even has a built in Alexa. The sensors for rooms is another added bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome product... You can control it form your phone which has been very helpful, you can set a schedule, and built in alexa is a bonus. It has helped with lowering my gas bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this about a month, so I dont know how well it has worked on the heating bill yet. It was not as easy to install as advertised, especially if you have a heat pump, but it is doable. Overall, happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it to control temp in master bedroom using remote sensor. Takes some reading but no too complicated. Easy to add extra events to schedule. Overall a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid electronic thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation wasn’t the easiest because I had to do a little re-wiring in my HVAC (but the instructions on how to do this were easy), but not everyone will need to do this. Otherwise, it’s a great, highly customizable thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat for the smart home. I've currently got it tied into the Life 360 app to change the mode when I leave work to start cooling the house. This is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an existing splice in the cable from the thermostat to the furnace board. I called technical service for support and they helped me through the wiring of the PEK. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go the Ecobee route as opposed to the Nest. This thing has a lot of functionality, and works like a champ! I can talk to it as well. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many different thermostats and this is by far the best. I use the Alexa alot The extra sensor for another room helps to keep all the rooms at a comfortable degree.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good therm

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well as far as thermostat controls and needs. However, the Alexa parr’s has always been tempermental! Sometimes it will respond and others can’t connect. If your buying for the Alexa, don’t bother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great smart home addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom's house so that she can control her home temp from her phone. She loves it & it even has alexa built in so now she has an alexa on every floor of her home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main gripes are the plastic display should be glass and that the unit requires the C wire to work easily with units otherwise no gripes. Ps it does work with non c wire units just need to install an adapter on the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savings?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed it. Somewhat difficult as installation was not the same as app or manual stated. Customer service was awesome though. Let’s see if the savings start ASAP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has helped control ac in the house and gives alerts of irregular activity. But alexa on here is always talking when she hears the tv playing lol but overall good

    I would recommend this to a friend
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