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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1341 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the ecobee4's ease of use, intuitive app, and effective temperature control, frequently citing the remote sensor and Alexa integration as valuable features. Many users also highlight the straightforward installation process and significant energy savings. While some users experienced compatibility issues with their existing wiring, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,341 reviews
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great! Can control from your phone which is a plus! Has made my electric bill go down about 50 bucks a month!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Depends on your OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easily installed and fairly easy to use. The problem came with the app. On my iOS devices or desktop browser it worked great. With my Android phone the app was a very poor experience. If a temperature change was made it would searching for the thermostat for several minutes before anything happened, and some times it would just time out. Since my Android is my primary device this item was returned for a Nest which works perfectly with all my devices. So if you're an Android user I do not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by the geek squad was seedless and I could figure out the app right away. And Alexa can control it also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Nest thermostat and couldn’t be happier with the Ecobee. I don’t use the Alexa feature yet, but love the app! Get this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a nest gen 3 Thermostat but wanted one compatible with my HomeKit accessories. Very easy to control with Siri or Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi ecobee4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ecobee4 connected to my home heating and cooling system with ease and functions as advertised with my home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa enabled ecobee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I can also talk to things in my house. Looks slick and steal with all the rebates you get from gas and electric companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved $$$ the first month!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me $34 off my electric bill the first month. With the optional sensor, my house is always the temp I want it to be. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent alternative to Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 2nd-gen Nest with a 3rd-gen Ecobee because the latter is compatible with Apple’s HomeKit. I still miss the AI of my Nest, but I prefer my Ecobee’s UI/UX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in between the Nest and this one. I decided to buy this one because of his room sensors. Nest doesn't have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install great function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecobee is great product for controlling home temp, as it has multi sensors, you can easily add more if needed. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. It's wonderful to be able to monitor the thermostat from wherever you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ecobee. I am alerted when the temp drops and can schedule everything. The maintenance feature is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money $$ thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ecobee4 is easy to install and has dropped my power bill by 12% so far. Also some power companies give a rebate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a great Smart Thermostat. It does everything you need and is compatible with Apple HomeKit. Worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. I have a few of the room sensors and they work great. I also like having the outside temperature available at a glance as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good T-Stat with Sensors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a really good thermostat when used along with the remote room sensors. Without those though it's really just like any other wifi thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to be able to monitor and be able to set temp and have it automaticley adjust either way cool or heat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat for the house! Love that you can connect and control from your phone too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and install. Very user friendly. Will be buying another for our second floor system as well.

    I would recommend this to a friend
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