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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1341 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the ecobee4's ease of use, intuitive app, and effective temperature control, frequently citing the remote sensor and Alexa integration as valuable features. Many users also highlight the straightforward installation process and significant energy savings. While some users experienced compatibility issues with their existing wiring, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,341 reviews
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy installation with step by step guide. Also customer support was great from ecobee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gives Nest a run for its money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this 4 stars only because I still give Nest the slight edge in comparison. But this is still a great smart thermostat, packed with features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but needs a better design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need and show weather, time and date on standby and wakes on approach. The Nest 3ed gen still doesn't do that. Works with Homekit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart about your thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be smart about your Thermostrat, buy a smart thermostat and be smart about your utility bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very intuitive!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built a new home and installed on first floor. Very pleased with the interface features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great product. We are able to control the setting away from home. One major con is the server goes done quite often on the app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Google Nest at my principal residence and decided to try Ecobee at my vacation apartment in CA. Unfortunately, I couldn't as unlike the Nest, this device requires special powering (C wire). While the kit is provided to enable it to work it requires access to the HVAC and installing the interface. Not really possible when you live in an apartment. I am sticking with Nest and returned it. Designed beautifully but not with the customer in mind.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best smart thermostat on the market! I love the thermostat and how you can access it from anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used other brands over the years and this one seems to be most reliable. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermometer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced this one from a standard thermometer. Excellent addition to making our home a smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A snap to install and setup the app. Will appreciate the large rebate from electric company. Alexa is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it somewhat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than it kept disconnecting on 2.4 band and not reconnecting after a certain point I loved this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 of these for our 2 zone home. Works amazing and have seen significant energy savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone!!! I’m a big Alexa fan and now it’s built. Room sensor is very accurate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that allows for greater climate control of our domicile. Only knock on the product is its incompatibility with Apple HomeKit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can feel that the whole house has uniform temperature because of extra sensors kept in different rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has made my house more comfortable. I'm not sure if it has saved me any money at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competes with Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale for $199, compared to Nest at $249. Gives me same capabilities with Alexa built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already noticed a difference in my heating bill and I have only had it for a few months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat with many useful features. Alexa built in is a plus

    I would recommend this to a friend
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