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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1341 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the ecobee4's ease of use, intuitive app, and effective temperature control, frequently citing the remote sensor and Alexa integration as valuable features. Many users also highlight the straightforward installation process and significant energy savings. While some users experienced compatibility issues with their existing wiring, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,341 reviews
  • Rated 5 out of 5 stars

    Great and Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our new house. Temperature setting is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since installing with the extra room sensor it has helped stabilize the temp in my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works smoothly after an update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little slow with eesponding to voice but after the updaye, it works smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat with full apple home integration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product easy to operate and to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great thermostat for a smart home and save money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work in progress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Ecobee3 to the Ecobee4 to streamline my Alexa capabilities on the main floor. The microphone is no where as sensitive as it should be and often times I would have to yell to get her to accept commands. If it weren't for that feature alone I would have gave it 5 stars. Everything else functions properly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I returned and upgraded to the ecobee with Alexa built in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Alexa integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we like this thermostat but the built in Alexa integration is lacking. We get tons of false voice pickups and responses from this device. In addition, if you turn Alexa off the light ring annoyingly glows red. Ecobee team - why does the light ring have to glow bright red with Alexa off?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble at first, but is working a lot better now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy!! Will definitely recommend to friends and families!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice being able to control through your phone from anywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ecobee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product knowing i can adjust the temp in my house from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps our home within a range & adapts when we are home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensors don't always pickup the fact your in the house even if your standing right in front of them. This can be a problem and cause your house to really cold or hot. I wold go with something else but after i put this one in I had to be out of town for a few days and the return window closed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pleasant and much needed upgrade over our old equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice starr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ecobee is a nice starer to getting wifi temp control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit to figure the wiring with my hvac but got it working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need longer set screws to set the inner plate more securely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for some

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Honeywell thermostat currently, you will have issues matching wires. Also, the instructions want you to add this device, is you can't figure out how wires match to be device, to your main unit in the attic/basement by taking off main panel.

    No, I would not recommend this to a friend
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