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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 132 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the cube pro robot vacuum's cleaning capabilities and obstacle avoidance, citing its strong suction and effective navigation. Many found it easy to set up and use, with the convenient app allowing for scheduling and monitoring. However, some users experienced issues with the mapping functionality and app's user-friendliness, while others noted the vacuum's larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 132 reviews
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Very very good bot!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mop is incredible. I love that it cleans itself. I barely have to touch it. Being able to map out my house works pretty well for the robot too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little maid

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as it should only issue I've had is it trying to re-dock.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition, the mopping is good and vaccum is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Rosie, my personal maid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, makes my life much easier. We have dogs and it really does a good job with that!

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Tiera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does the job!! It’s smarter than you think. Just take care of it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better then the roomba we used to have. Self emptying and gets the job done quickly

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 1 out of 5 stars

    This vacuum is a joke

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for about the first 3 cycles. The first time it ran it mapped out my main floor no issues and the two cycles after that it has been an absolute headache. Ive tried factory resetting everything and tried having it remap the layout coubtless times. The more you rin it the worse it gets. It always gets lost, it’ll clean the same spots multiple times while never touching other areas of the house and it can never find the docking station. Everytime i walk by this particular vacuum in every best buy, its always on sale for hundreds off. Dont let that tempt you, theres a reason for that. Do your research and spend the extra money on a GOOD robot vacuum. This one is not good, its terrible. Im done dealing with this pile of junk.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi there,

      Please note that you are currently in contact with ECOVACS customer service. Yeedi is a sub-brand of ECOVACS that specializes in various robotic vacuum models and has its own customer service system. For any questions about Yeedi products, please contact the official Yeedi customer service at [email protected].

      Best Regards,
      ECOVACS Customer Care ecovacs

  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    my first two-in-one cleaning eobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time to have this type of vacuum robot. Work like a charm!!

    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I am very happy with this purchase, it vacuums and mops very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yeedi Cube

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product cleaning good easy setup I recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good it wets up my floor leaving marks the mop suck

    No, I would not recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 2 out of 5 stars

    Bad maps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have issues mapping. Ive run it several times, it will not map my house. It gets lost alot and bounces off of everything. Ive moved the base to different locations. Where it does go, it vacuums. Haven't been able to try the mopping feature.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear about the mapping issue. For the first run, we would recommend using the Continuous Clean Mode in the APP. This way, if the robot cannot finish the map in one go, it will return to the Charging Dock, refill its battery, then go back out to complete the mapping process. Should you need any assistance with setting this up, please reach out to our Customer Service Support Center where we’ll be happy to help out.
      Best,
      Ecovacs Customer Care ecovacs

    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Regret to hear about the mapping issue. For the first run, we would recommend using the Continuous Clean Mode in the APP. This way, if the robot cannot finish the map in one go, it will return to the Charging Dock, refill its battery, then go back out to complete the mapping process. Should you need any assistance with setting this up, please reach out to our Customer Service Support Center where we’ll be happy to help out.
      Best,
      Ecovacs Customer Care

  • Rated 2 out of 5 stars

    Underwhelming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would save a few bucks and go with a less expensive vacuum and mop. Unfortunately that savings translates to significantly decreased performance. I never was able to get the auto emptying feature to work and had to manually empty the vacuum bin every time. The vacuum power was ok, but if you have pets it does a much better job of scaring the floofs around rather than actually vacuuming them up. I thought the mop was working well, but couldn't figure out why there never seemed to be any dirty water. Turns out the pump mechanism to the dirty water reservoir did not work and was instead just pumping the dirty water to the space underneath the home station! Luckily I didn't keep this that long and discovered this fact before the water caused irreparable harm to the floor.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear that the robot has been running into some trouble. The DEEBOT comes with a one year limited manufacturer’s warranty and if you could please contact our Customer Service Support Center and we’ll be happy to help get the robot back up and running the way it should be.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 4 out of 5 stars

    Nice combo vac

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but gets lost coming back to the dock after 2nd trip out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Never thought i would but makes life easier.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 1 out of 5 stars

    Don't buy this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great for about 2 weeks, I was impressed with it. Then, for no apparent reason, it just stopped functioning properly. It wasn't able to go to the correct rooms. It couldn't remap the house. It couldn't find its way back to the base station. Support is only available via email, and they are not helpful. They just give suggestions that are already in the manual, but I had already followed all of the maintenance procedures. Basically, now I am out several hundred dollars and Yeedi doesn't care to do right by their customers.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear that the robot has been running into some trouble. The DEEBOT comes with a one year limited manufacturer’s warranty and if you could please contact our Customer Service Support Center and we’ll be happy to help get the robot back up and running the way it should be.
      Best,
      Ecovacs Customer Care ecovacs

  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy wife and i love it would recommend getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great items high quality Good price fast delivery Great customer services

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I know it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent save you a lot of time very fast cleaning the floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a life saver until my pup chewed the cord. It learns how to navigate your home with its mapping and the mop function is amazing! Only thing you must maintain is your floor. Dont want cords or objects laying around.

    I would recommend this to a friend
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