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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 88 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the acceptable noise level, effective cleaning performance, and ease of use of the Laundry Tower. Many appreciate the large capacity and space-saving size, while some find the washer design causes socks to get stuck. The energy efficiency was also appreciated by a few.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 88 reviews
  • Rated 5 out of 5 stars

    Quite everything in the middle.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. Replaced my fridgidaire which is made by the same company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exclellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good pricing. Easily available. Five stars

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were very professional. Love the combo so far. Have washed from linens to comforters with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my secondary house and love it so much I'm looking to buy another for my primary house.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best laundry center for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, quiet and works better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and super quiet. Love the 15 min quick cycle!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laundry tower is really nice and has a lot of nice features. I’ve had it for about 2 weeks now and haven’t had a problem yet. The build quality is is really good. There are a lot of features that you gotta take time to read through the manual for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Space saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit very compact! A little loud but not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, well built/sturdy and looks good too! I'm surprised how much these can hold!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good price, pay for install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large and heavy. Pay for install. Level can be tricky. Good displays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer I ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing features, love the 15 minute cycle option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were great who delivered the washer and dryer. They were very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this wash tower. Very easy to install and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it needs to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to. It works. No complaints. Happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electrolux laundry center

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First delivery was damaged Best Buy replaced it with another one and it works great though the dryer is a little loud. I would recommend to anyone short on space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tammy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had for month with no problems. Is a little loud when spinning out, but I think that may be because of the tile flooring.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great unit … Terrible Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for Best Buy’s Geek Squad in Wilmington, NC. The actual unit works great. Geek Squads finest came to my own to install this unit. They arrived at 1:25 and did not leave until 7:39. And Geek Squads finest was still unable to install the unit. And they damaged my floors and the unit in the process. A second crew was sent out a few days later an installed the unit flawlessly. They were literally in and out of my home. This goes to show the lack of training with some of the Geek Squad team members.

    I would recommend this to a friend
    • Brand response from ElectroluxExpert
      Posted .

      We are delighted to hear that the unit itself is performing well and meeting your expectations. At the same time, we sincerely regret the difficulties you encountered during installation. This is certainly not the experience we want for our customers.

      We appreciate your feedback regarding the initial installation and the issues with damage and time delays. Feedback like yours helps us work with our service partners to improve training and ensure smoother, safer installations in the future.

      We’re glad the second installation team was able to complete the setup efficiently and without issues. If you notice any concerns with your Laundry Tower or need guidance on care and maintenance, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST. - Jessica Electrolux

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great machine. Prompt delivery. Purchased for the ADu unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer service has been excellent as have the delivery and installation crews

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit in September and had it installed by Best Buy in October. Unfortunately, it broke in February, causing a significant leak that flooded my entire cottage. The damage was extensive and required costly insurance claims to replace all of my floors, furniture, and 4 feet of walls due to mold, as the leak went unnoticed for over a week. Water leaked from both the back and below the unit. I do not recommend anyone buy this faulty unit—my experience was absolutely terrible.

    No, I would not recommend this to a friend
    • Brand response from ElectroluxExpert
      Posted .

      Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis.

      We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products.

      Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. If you will need assistance in the future, feel free to contact us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
      - Jessica Electrolux