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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 27 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the 4K Pro capture card's ease of use, praising its simple installation and user-friendly software. Its overall performance also receives high marks, with users highlighting its suitability for various streaming setups. The seamless passthrough functionality is another frequently lauded feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 5 out of 5 stars

    Best PC Capture Card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best capture card in market for PC. You can pass through 4K video without any lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elgato - 4K Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, recommended, fast and reliable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Wonky software satisfaction with hardware

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drivers setup is a little wonky, but my stream has much more stability with but Overall, i have to say im satified. I just wish not everything had to have extra software just because.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid for high price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with Nintendo switch defaultw to 720 p when docked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software for the card would not load and had to reach out to customer support for the company and get assistance. The company was less than helpful so had to return the product before the return window expired. Extremely disappointed with this product. Research other products before purchasing this one! Unhappy customer!

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Chris,

      Sorry to hear your computer had issues with the software needed for the card. If you repurchase, please feel free to contact our team directly right on our site for assistance.

      -Art CorsairGaming

  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capture well, pass through only works if stream PC is on. Passthrough caps 3440x1440p to 90 frames unfortunately

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could be great….

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used many capture cards throughout the years but this one has me stumped. Constant no signal on this card from the ps4 on multiple motherboards. Yes, hdcp is off. Currently waiting on Elgato to reach out to me for help. Can’t recommend this card yet. Staying positive though. Maybe i just got a bad card.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Rich,

      Please reach out to our team directly right on our site for assistance with this.

      -Art CorsairGaming

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