Customers are impressed with the Game Capture Neo's ease of use and performance, citing its simple setup and crisp 1080p60 capture. Many appreciate its compatibility with various consoles and PCs, although some users note limitations in capture resolution, specifically the lack of 4K capture. The compact and sleek design also receives positive feedback. However, a few customers mention connectivity issues, such as the absence of an audio jack and the need for a direct USB 3.0 connection.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 52 reviews
Rated 5 out of 5 stars
Good simple budget capture card
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1080p recording is all I need, and 4K passthrough is a nice bonus.
I recommend turning off HDR as the conversion makes the picture look incorrect.
I would recommend this to a friend
Rated 5 out of 5 stars
Small device packs a big punch
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This device is small but gets the job done and is very minimal for a desk set up. Exactly what I was looking for. Set up was very easy
I would recommend this to a friend
Rated 5 out of 5 stars
My gaming capture card
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing working perfectly fine ,I really didn’t have no issues at all to figure it out how it work, best of the best
I would recommend this to a friend
Rated 4 out of 5 stars
Works Well!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had little to no issues with this since purchasing it. Just a stutter or bit rate change when full screen. Other than that I can fully recommend this for others to purchase for casual use
I would recommend this to a friend
Rated 5 out of 5 stars
Good for the price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ive been using it and everythibg seems to be be working great. The first party recording software is basic but for discord use great.
I would recommend this to a friend
Rated 5 out of 5 stars
Great quality for the price point.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took some work to get this capturing video from a PS5, but after a quick Google we were able to get it working.
I would recommend this to a friend
Rated 3 out of 5 stars
Okay for what it is at 1080p60 capture
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty solid product for the price. Although if you are looking to capture in 4K60 you will need to move up to the next best thing. I also caught it on sale, So for $50 more you could get the 4K S and cap at 4K60
I would recommend this to a friend
Rated 5 out of 5 stars
Good value game capture card
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, good price. I was pleased to find the Best Buy in Jackson had one of these in stock when I needed one quickly for video production.
I would recommend this to a friend
Rated 4 out of 5 stars
Amazing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works ok and its easy to use i think ill get it again and buy more of them
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great of streaming PS5 online to Pc. I play 2k and warzone
I would recommend this to a friend
Rated 5 out of 5 stars
Great investment for recording & video passthrough
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, clear picture and great sound. Easily configurable in OBS.
I would recommend this to a friend
Rated 4 out of 5 stars
Streaming
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My partner and i stream on pc and ps 5 and this allows us to stream from ps5. I love it.
I would recommend this to a friend
Rated 5 out of 5 stars
Elgato Game Capture Neo
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The capture card works great! Perfect for what I need.
I would recommend this to a friend
Rated 5 out of 5 stars
Elgato
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is very useful and served the purpose intended. I am using it for live game streaming.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Capture resolution, Connectivity
Rated 4 out of 5 stars
Solid entry level device, basic app and features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Elgato’s Game Capture Neo brings an affordable take to game capture cards. This 1080p60 capture device is dead simple, with little in the way of features, but also supports 4k60 HDR passthrough. Does this budget device make sense for the streamer starting out?
To start off a trend of dead simple, inside the box, there really isn’t much besides the device and the USB-C to USB-A cord. This cord is USB 3, but my Mac reported that it’s only USB 2.0 at 480Mbps. Of course that’s more than enough for the video capture stream, but I think Elgato essentially wants to make sure the device has enough power, as USB 2.0 only is 500ma. Unfortunately there’s no extra HDMI in the box, which is a shame as that is the only other cable you’d need to get started.
However, once you acquire an HDMI, it really is as simple as hooking up the device in question to the HDMI In port (found in lettering on the rear) and hooking up a display device to the HDMI out port. Once that’s done, and you then plug the USB into pretty much any modern computing device, you should be able to start using the device.
I decided I wanted to try to capture raw game footage from my PS5 without a capture PC. Specifically I had seen that Elgato was advertising that this device works with iOS. I have an iPad Pro M4, and I thought it would be a great idea to try recording my stream with the Elgato Capture app. After launching it and plugging my own USB-C to USB-C cable into the iPad, the Capture app caught the stream from the Elgato right away. Unfortunately it didn’t have any PS5 picture. After a few minutes of fiddling I found that you had to disable HDCP found under System->HDMI. After this, the PS5 fired right up and I was able to capture.
The Elgato app is pretty basic, only offering to record video and some basic tweaks. You can choose from 720p and 1080p recordings at 30 and 60 fps. It shows the space used for the video real time, which is handy. Audio source can be the capture device or iPad microphone. Unfortunately that’s about all you’ll get. I recorded a few clips with it, and 1080p60 would crash about 10-15 minutes in or so. Overall I wasn’t too impressed with the Elgato app.
On the other hand, the Camo app seemed to do much better, even allowing me to use the ipad to overlay my front facing camera and tweak which device is used for audio. My primary purpose was capturing video from my PS5, so I disabled that, but it’s a nice feature. Here the Elgato device worked top notch and provided the consistent stream of 1080p60 downscaled from the native 4k60 HDR.
The device gets warm, but not hot to the touch when capturing. It’s got a nice appearance with the white plastic casing.
Is this device good for the beginner? Yeah I think so. Is it right for the iPad? That depends. If you’re looking to make your iPad into a full media capture/streaming station; probably not. I’d probably look to Elgato’s HD60 X, as it offers a lot more features, such as a mixable analog audio input, 4k capture, and even some HDR capture, for just a bit more money. If you have a streaming PC, and you just need to capture 1080p video from a PS5 or Switch, then this device can do that with ease. That said, I feel like it should be cheaper given the HD60X can be had for not that much more money. If all you need is solid 1080p input to pull into video capture software, then this is your ticket.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 2 out of 5 stars
Not ideal
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesn’t have an audio jack feature therefore i had to return it. Wasn’t necessarily a bad product just not what i need exactly
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Its alright
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My MacBook m1 lags so bad when I connect the neo. Tried streaming but it's not strong enough.
No, I would not recommend this to a friend
Pros mentioned:
Compatibility, Ease of use
Rated 4 out of 5 stars
Good compatibility, could use more documentation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The first thing of note about this capture card is that it's got pretty good compatibility. It doesn't need special drivers, and just kind of shows up as a USB camera. I do like having something be truly plug-and-play like this. You *can* download the Elegato capture software, but you can also just completely ignore it and go for something else such as OBS Studio. It's pretty light and small, so it's rather portable which is neat for travel. It does warn you that using it with a USB hub doesn't give good results, but I was able to use it fine with a powered USB 3.0 hub. While I don't have an iPad, it does say it's compatible. It also works fine with Android. Note that on mobile devices you may need to download an app to allow viewing or recording USB camera feeds.
While I would give five stars just for the sheer compatibility and ease of use with... pretty much any modern platform I can think of, I found myself pretty annoyed with the included documentation. This can probably just be attributed to bad memory on my part, but when I originally tried to use this thing I genuinely spent over half an hour troubleshooting and started to think it was broken. After much digging around and swapping out cables and trying different configurations, I finally discovered that if you want this thing to work on PS5, you have to first turn off HDCP with the system plugged directly into the monitor. Otherwise, there just appears to be no signal. If it were technically possible, an error message about HDCP in the feed would have saved a lot of frustration. If that's not a thing that can be done, it should be mentioned in the documentation. By the way, the only papers included in the box are a regulatory statement and safety warnings - the actual user manual is a QR code that leads to about four sentences of instructions that boil down to, "plug your console into the Input port, your monitor into the output port, and use USB 3.0 or better to connect it to your computer with either the provided cable or a better one, and don't use USB hubs." It says nothing about HDCP, which is rather irritating because they use a sketch of a PS5 as the source device in the instructions. It just feels... low-effort. It couldn't have hurt to put a troubleshooting section in the instructions. I know that's the type of thing that someone who does game capture should be expected to be aware of, but for me it's been a long time and I forgot. So, instead of checking a troubleshooting section when I first had a problem, I only figured out it was HDCP by finding Elegato's FAQ section through a Google search. This shouldn't have been necessary, and it really damaged my first impression.
Other than my highly unpleasant first encounter with this capture card, it's otherwise pretty much perfect as far as external capture cards go. I would absolutely recommend this thing. Just be prepared to do research if something goes wrong, because the manual sure won't tell you what to do.
I would recommend this to a friend
Pros mentioned:
Design, Ease of use, Performance
Rated 5 out of 5 stars
Excellent video capture device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Elgato Game Capture Neo is the latest offering from the premier video capture company in the market. Out of the box, the Elgato Game Capture Neo looks very professional, as it is compact, sleek, and has the Elgato classic design. It doesn't take up much space at all which is nice for cramped desk space and for portability purposes. It feels like it is made of high quality plastic and feels sturdier than other capture cards I have tried. Setting the Elgato Game Capture Neo up ended up being very simple and took about ten minutes. I just plugged it into my PC or laptop via USB 3.0 or USB-C, hooked up the HDMI cables to my console or PC, and then downloaded the Elgato Game Capture HD software. One thing to note is that this doesn't come with any extra HDMI cables, so I ended up having to order a couple to complete the setup. The software walked me through the setup which was very straightforward. Once the setup was complete, I was ready to record (or stream). I was impressed with how well the Elgato Game Capture Neo performs. It touts being able to capture 4K HDR at 60 FPS, and I can confirm this is true. I used it to record multiple game sessions with Cyberpunk 2077 and with Fortnite, and the sessions look excellent. The 4K makes everything look great, the HDR makes the color pop, and the 60 FPS makes the images look so smooth. As I was recording, I also noticed that there was no noticeable lag between what was happening in the game and what was happening on my screen. This is critical for being able to perform well in these games. I also thought that the audio sync was perfect with the Elgato Game Capture Neo. Among other things, it is compatible with OBS, Elgato's Game Capture HD, stream decks, PS5, Switch, and Xbox X/S. This is great for streamers who like to use multiple platforms. I used it with OBS on PC, and the performance was flawless. Not every streamer is going to need or want to stream in 4K, but I think the Elgato Game Capture Neo would set any streamer up for the future in which 4K streams will probably be more common. Overall, I highly recommend the Elgato Game Capture Neo for any streaming or recording use case.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Cons mentioned:
Capture resolution
Rated 5 out of 5 stars
Great little capture device!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are someone who loves simplicity, and products that just work, this is the product for you! Out of the box you will notice this nice looking little white box which simply has 2 HDMI ports (1 in and 1 out) and a USB-C power connector, and that’s it!
For my testing I used it with Adobe Premiere Pro 2025, and I also tested it with DaVinci resolve. Their documentation says you can use any app, and it just works!
I plugged it into my computer and when I opened premiere it was right there as a capture device and I was easily able to set it up to capture video. You can input just about anything with an HDMI out into this little white box and it will capture it. They say you can capture anything all the way up to 4K 60fps HDR video, and I can confirm that you can. One small thing to note is that while you can input those high resolutions, this will only capture at 1080p 60fps resolution. I think that is a slight oversight and it would have been nice to be able to capture at a 4K resolution as well. But I know for a lot of streaming content 1080p is just fine.
I started the capture in Premiere and started to play a game on my PS5. I did an hour-long capture just to put this thing to the test and se if it was up to the task of doing long captures. I am happy to report that I didn’t have a single glitch or hiccup the entire time I was capturing. I thin tried the same thing in DaVinci resolve and once again, I am happy to report that I had the same experience. A flawless capture and the video looked great!
Overall, I think this is a great entry-level device for capturing video games (or anything else) It is simplistic, unobtrusive, and just works! While I can’t say it works for everything, it very easily worked with the 2 products I used it with and I have no reason to believe you won’t get the same experience with other apps or programs. If you are looking for a budget friendly capture device, you have found it!