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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 88 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Game Capture Neo, particularly its overall performance and ease of use. Users appreciate the video quality and find the design appealing. However, some customers have noted concerns regarding connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 88 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! It works smoothly with the switch 2 for recording. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product for the last month consistently and have had no issues. It’s been a great purchase and I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice I made!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can play my game and stream using this device amazing I was looking at the other version of this but to me it's the same

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second graphic card and for the price i paid it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, just as advertised. Ps5 and switch ran perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good if Tech Savy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat broad with the instructions unless you want to watch YouTube videos. Other than that works great smooth and nice value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good but not great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome capture card for beginners, with some limitations. If you need a good beginner card this is plug and play but if you want the absolute best quality this is not the card.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My gaming capture card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing working perfectly fine ,I really didn’t have no issues at all to figure it out how it work, best of the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great capture card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what I needed it to do. Which is capture footage on all platforms including the Nintendo switch 2. Always remember to set up the settings so you can get the highest quality video and you're good.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, its great and the white matches my pc. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Good for the price

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using it and everythibg seems to be be working great. The first party recording software is basic but for discord use great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and straightforward

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I didnt know how to personally set it up but just using a simple youtube tutorial everything goes as intended, just youtube a tutorial beforehand and see if it meets the requirements to use it on your setup and your good to go based off the right guide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your thinking about getting one, you should. It is so easy to set up and rubs great with zero flaws and doesnt cost a lot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    easiest way to get a stream going

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally able to stream on discord to friends. using this to record/broadcast switch 2 gameplay and running OBS on an M2 macbook air. works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works exactly as it should. We tried several cheaper versions and couldn't get them to work at all. Save yourself the headache.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great budget elgato

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for recording and streaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works Well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had little to no issues with this since purchasing it. Just a stutter or bit rate change when full screen. Other than that I can fully recommend this for others to purchase for casual use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value game capture card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good price. I was pleased to find the Best Buy in Jackson had one of these in stock when I needed one quickly for video production.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly What We Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for use as a HDMI camera capture device. The installation and operation of the unit have been perfect so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great capture card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for the switch 2 and a 1440p monitor. Make sure to do plenty of research of what you actually need

    I would recommend this to a friend
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