Customer Ratings & Reviews

I have installed several of this exact printer. This one proved to be quite difficult

I purchased 2 of these printers- one for my office and one for home. Both are not functioning due to the exact same issue. The printer is not advancing the paper. Within a week - both ended up jammed with ink soaking from the refillable cartridges into the jammed paper. What a mess. Best Buy won’t take the printers at the store - they want the customer to set aside a 12 hour block from 7:00AM to 7:00 PM to wait for a call to meet the repair guy. Don’t bother with the tech coverage - and buy a different brand!!!!

After 1 month no longer prints correctly. Colors are full and it hardly shows on the paper and streaks. Very disappointed, worked great the few weeks it did work.

not connected directly to the net so having trouble connecting to wife's phone via WiFi

Worst printer ever. I’ve had it not even 6 mos and have had issues for 5 mos. If I could give negative stars I would. Other reviews saying you have to run the head cleaner with most every print is accurate. Every shipping label it has to run through the cleaner or the bar code is messed up. I have printed 1600 pages and this printer should last a min of 10,000 and it says the waste ink pad needs to be replaced, and it will not print. Warranty, I have to send at my expense and wait ‘weeks’ with no printer to use. Total crap. Huge regret!!

Works great so far. Needed to replace my HP printer. It’s a great size for me.

We upgraded our printer to the newer model and so far it’s been working great

Excellence printer easy to set up and add ink. Great step by step instructions

Great product for the price and works very well i would recommend it to anyone

Easy set-up, plenty of ink. Superb printing! Very happy with this purchase!

Terrible printer. Worked great the first few times. Paper jams like crazy now and the quality print isn’t good anymore

This printer is great! I have not had an issue with this printer to date.

Something wrong with printer it prints pages by itself

very good wireless printer saved me room in my bedromm and color is great!

If I could give this printer a zero stars I would. Biggest piece of junk ever. It took 4 hours to install software on the Mac…because there were issues with the factory install and the directions included with the printer did not include multiple steps. I’ve never seen anything like this. Next issue. Print quality was not great. My 5 year old HP is at least 2x better at print quality. Print time: I printed 2 graphics. First was a small logo type graphic, took almost 2 minutes to print!!! Next print was a line drawing of wild flowers, some color and covered maybe 20% of the 8.5X11 page. It took FIVE MINUTES to print. In closing, I’m assuming this printer was defective. But the multiple issues plus the missing instructions on the included paperwork lead me to conclude I will not buy another Epson printer.

Great printer, would definitely recommend! Prints fast and great Quality

Have old computer a had trouble setting up. Keep trying to register but says serial number not correct. Works great!

Decent printer but not worth the aggravation when try to connect smartphone or laptop to print.

It was easy to set up and working good so far. I haven't seen any issues so far.

No more cartridges to buy! No more HP printers for me. Fast printing!