Customer Ratings & Reviews

Great printer once it was set up. Set up process was harder than it should have been.

Good unit plus value, instructions could be clearer and better pictograms.

Good at first. Wifi Connect kept getting disconnected for no reason. There's no longer Epson support associates i talked to trouble shoot issues didnt help my problem. After 2years of using it stopped printing, Not long after that it stopped copying.

I love it because the ink is so easy to change. Love it.

Great printer with new innovations but not the speed I need.

I bought this because the reviews said it could enlarge or minimize a picture. There seem to be so many steps to doing this (not that it comes with any sort of manual!) so that I will have to continue going to FEDex for this service!

The best..i make pictures and bookmarks, ink has not moved..seriously...

Excellent quality and savings on the ink. Highly recommend.

trying to install the software was to hectic but i got it.

This copier/printer is OK. It seems like the lower tier of the Epson printers. It doesn't print automatically on front and back. You have to manually reload the copy to get it to print on the back.

Con: Do not try to print pictures on this printer! The quality is absolutely horrendous!! This printer is only good for printing on regular paper and not a picture. Pro: saves on ink.

prints just ok and much slower then my older one that broke the 4700 model id pay the difference to get the better quality one.

I can't comment on its quality as a printer because I never could get it up and running. Five hours of trying and it was back in the box and back to Best Buy. So, "easy setup" does not apply in this case and troubleshooting helps were profound dead ends. If you consider yourself fairly advanced in terms of your aptitude for tech, go for it. But if not, I wouldn't recommend. (I gave it two stars as opposed to one because I wanted to be fair since, the truth is, I don't really have experience with it in operation.)

Once the printer prints it is good. Unfortunately the paper does not always feed. The screen is 1 inch by 1 inch and it is hard to tell what you should be pressing to readjust the printer since it thinks it doesn't have paper. It does.

The product prints fine but could be easier to operate

My hatred for this printer exceeds that of thousand burning suns…got it simply to print eBay labels and it constantly prints the wrong labels, costing me a lot of money in returns before I caught the error. the Bluetooth rarely works, have to turn it off and on again 3-4 times. The app is buggy. Programming the tiny screen makes me want to bash my head against the wall. Photo printing quality is not that great for a highish end printer. Finally, everything is made of crappy cheap plastic which at least will be satisfying to bash with a hammer when I finally go full Office Space on the stupid thing.

I was excited to to try the Epson for the refillable ink and low cost per page. Huge mistake. The first 6 months I owned it, I would have given it 5 stars. After just over a year...I hate this thing! Look at the other negative reviews. The heads constantly clog and the built in clean function does very little to resolve. You have to look into third party advice on youtube to remove the cover and clear the clogs with cleaning cleaning solution and a syringe. Terrible design. I hate this printer so much. Do not believe the 5 star reviews. I guarantee they have not owned the printer very long and think like I did. It will start clogging on you every time you print.

First time buying an Epson printer and it was a mistake! Had the printer for less than 3 months and only printed about 5 pages total before it had an error of a paper jam with NO PAPER inside. Called support and they sent a REFURBISHED printer to replace my brand new printer that didn’t work. I receive the replacement, hook it up, and it will NOT print any ink on the paper. Called support multiple times and spend 2 days doing “power cleaning” and still only blank pages. Save your money and buy a different brand. I now have 2 useless printers to send back. Of course Best Buy has a 60 day return period, and it is just under 90 days, so I guess I am stuck losing $200!!

So disappointed. Had to return to Best Buy. I was looking forward to the “no ink to buy for 2 years” hype. Printer clogged and stopped working about 5-10 pages into using. Several attempts at cleaning, realignment etc.proved pointless. Kudos to Best Buy local store. Handled the return correctly.

HAD AN EPSON BEFORE (JUNK) WOULD NOT READ INK CARTRIGE. BEST BUY TALK ME INTO ANOTHER EPSON. SCREEN TO SMALL, NO INSTRUCTIONS BOOK. HARD TO OPERATE. BUT THE INK BOTTLES ARE GREAT. DO NOT UNDERSTAND PRINT OUTS WHEN YOU CLEAN CERTAIN PARTS. I WILL DEFINATLY BUY DIFFERENT BRAND NEXT TIME. I HAVE HAD IT WITH THIS COMPANY.