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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 120 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers praise the MAXcam 360c's 360-degree radar detection and stellar video quality, along with its ease of use and accurate alerts. However, some users experienced issues with the app's functionality and the firmware update process. Concerns were also raised regarding the included memory card's capacity and the device's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 120 reviews
  • Cons mentioned:
    Firmware update

    Rated 1 out of 5 stars

    An Expensive Piece of Junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people at Escort should be ashamed to sell junk like this. I’ve purchased several Escort Radar detectors in the past and replaced an Escort Max 360 + M1 camera with the Escort Maxcam 360, but this purchase is a huge regret. I saw the other poor reviews, but bought one because I figured surely Escort has gotten the problems fixed since the Escort Maxcam 360 has been out for months. Well, apparently they haven’t gotten the problems ironed out, because this thing is a piece of junk. Trying to figure out how to link the detector to my car’s hotspot took a lot of research on the internet, because Escort certainly didn’t provide any helpful instructions for doing this. Then, after I got it connected, I couldn’t update any settings for the device using the Drive Smarter app, because it would just hang after I tried to make a change (e.g., disable overspeed alerts). I tried uninstalling the app and then reinstalling it, but now the app crashes every time I try to open it. Oh, and BTW, one of the main reasons I bought this was so that firmware updates could be performed automatically using my car’s hotspot, but I called Escort and was told that feature isn’t working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice new toy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great piece of work!! I would recommend this to anyone!!

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you so much for choosing Escort and for recommending the MAXcam 360c! cedarelectronics-escort

  • Pros mentioned:
    Radar detection
    Cons mentioned:
    App, Price
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Really good detector. Ok dashcam. Pricey.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used a radar detector in probably a good 20 years. Never anything nearly this fancy. I'm pretty happy with it's feature set but I'm not quiet sure I'm impressed enough to spend quite this much on one. Setup is fairly easy for the most part. You can basically just attach the sticky suction cup to your windshield and put the detector on the magnet and then plug it in and you're ready to go. That's a pretty basic setup. There's a ton of settings to go through if you're in advanced mode. And you can connect it to your phone as well. So there's a lot more than just basic radar detection that you can do if you go through some more steps. The magnetic clip takes a minute to get used to since you have to get the detector into the notch first and then rotate it down but it's not too bad. My biggest gripe is actually the proprietary RJ45 power jack as well as the separate MINI usb connection (not even micro). For this price, I would definitely prefer a single USB-C plug for both power and data. They sell their own hard wire kit for $25-35 which is probably the whole point in keeping the power cable proprietary. The number of settings is almost overwhelming. If you don't know what they do, just leave them alone but for the most part they're pretty easy to grasp. You can find a good description of each setting in the manual. Navigating and changing settings took me a second to figure out but I eventually got it well enough to go through them all on the device. If you're feeling frisky and don't have enough accounts for things, there's the Drive Smarter app that lets your connect to your Escort and control a lot of things. You need an account which is always a negative for me but it's pretty much the standard now a days. You can go through settings of the device a little easier in the app than trying to navigate them on the device. The app is basically just another GPS app that communicates with the detector. The nicest thing about it is that it replaces the over-speed speed on the detector screen with the current speed limit (if it's detected). Then you can see the alerts on the app as well as the device screen so I guess that's kind of nice? I mainly just don't use the app since I'd rather use Apple Maps if I need GPS and I'd rather not have it running all the time while I'm driving. One reason to at least connect to the app at some point is to connect your detector to wifi so it can update firmware and database entries, though. The radar detector works pretty well in my smallish sample size so far. The first trip I took with it, I turned the corner and it went off right away and there was a cop right across the street. It does detect pretty much everything so you'll see a lot of false positives.. at first. One of the nicest things I like about this detector is it's learning mode. It's a setting you can turn off but I don't intend to do that. It basically remembers where it saw events and if the same event shows up at the same place a few times, it adds it to a lock out database and it doesn't yell at you next time it's detected. It will still show up on the screen but it will give you a bit Locked message and then show the radar detection in gray and silent. It will also unlock an event if that radar goes away at some point in the future. Seems smart. So far it's worked pretty well for me. It seems like this detector can see pretty much every type of radar in existence. It doesn't include anything to block radar detector detectors (or a stealth mode) so if you need that, look elsewhere. I had to look up the different types of radar and what they meant so I understood which events I needed to be more aware of but that didn't take long. When an event is detected, you can see how strong the signal is in front and behind you. By default it will just show the most important event (based on how likely that signal is to be a real event), but you can change a setting that will show up to 4 events at the same time. Basically, radar detection seems to work really well and maybe I'm just out of the loop as far as how much a good radar detector costs these days. You're not just getting a radar detector with this one! If you're looking to consolidate your devices and squeeze an alright dashcam into your radar detector, this thing might be for you! The picture is technically 1440p. There are settings for how long each segment is recorded for (1, 3 or 5 minutes). There's a g-sensor for shock detection that automatically locks recordings. There's even a parking mode that can keep the device asleep while you're parked but start recording when it detects a g-sensor movement or motion. It has a decent amount of features. The picture quality is just alright for me. I think the sensor is pretty good on the camera but the compression is a little over-zealous. Things look pretty good while moving but you can see a ton of artifacts around the overlay text and watermarks. This could maybe be fixed with a firmware update to maybe give us an option for compression settings. It's not a huge issue and I'm sure they're able to squeeze more recordings onto the sdcard that comes in the box. You can also connect your detector (via a separate USB cable) to your computer which pops up the device as a USB drive where you can check out your recordings and even update your firmware without wifi. I had issues getting the device to pop up on my main PC but it worked fine on another laptop so I'm going to blame some configuration issues on my PC instead of knock the device for it. Overall, I'm pretty happy with this radar detector. It didn't need a dashcam for me but it's an added bonus to not need both devices on your windshield. I might be out of the loop on how much radar detectors cost these days because this seems really pricey. But if you're more knowledgeable and this seems like a good price for what I can see as a really good radar detector combined with a pretty good dashcam, then check this one out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radar Detector Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radar detector is the best I have owned it is awesome works GREAT

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      We are thrilled to hear that you are enjoying your MAXcam 360c. Thank you for choosing Escort and we hope you enjoy all of your travels. cedarelectronics-escort

  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    great combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great excellent range and bsm filtering easy to use , app needs improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this product from 2 weeks this is awesome. Thank you best buy

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you for choosing Escort and enjoy your new detector! cedarelectronics-escort

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, doesn’t disappoint. I thought that paying more would not be worth it, but it definitely is.

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you for the wonderful review! We’re thrilled to hear you’re enjoying the MAXcam 360c! It’s great to know the performance and features have proven the value. It is an investment that allows you to save over time. Stay safe and enjoy! cedarelectronics-escort

  • Rated 5 out of 5 stars

    Best and easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted company with a great product. Last Escort I had lasted 7 years.

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you so much for your kind words. We appreciate you choosing us! cedarelectronics-escort

  • Rated 4 out of 5 stars

    Radar detector

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working for awhile last 2-3 weekends after try did upgrade software system , the units keep power self off and on every 2-5 times , got dropped a couple times , finally give it up , call customer service for teach support didn’t get results, decided to getting in for a new unit , luckily got accidentally protected on that , very happy with Best Buy customer service

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Maxcam360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit pricey, apps should improve for ease of use, but overall works great. Happy with it.

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you so much for the great review! It is great to hear that you are happy with the performance of the MAXcam 360c. For optimal app performance, please make sure you are using the most recent version of the Drive Smarter app. cedarelectronics-escort

  • Rated 5 out of 5 stars

    Amazing road trip accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had escort radar detectors for years and they are always top notch. I love that this new version comes with the apple car play map and the built in dash cam. It has great detection range and perfect heads up display for alerts, posted speeds, and your current speed. I would never travel without this great radar detector.

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you so much for the excellent review and for choosing Escort! cedarelectronics-escort

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Stay away until fixed 100%

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Escort but this one is too expensive and big for the issues it has, beginning with the app which right now is a PofS. Maybe when fix I’ll try it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Radar detection, Video quality
    Cons mentioned:
    App
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good but falls short of being premium high tech

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radar detector 2-in-1 is okay but falls short in several areas and way short of being what I would consider a very premium literally top end "Smart Driving" device. What's good: Video quality is ok Radar detection works great / lots of customizability in terms of bands and smart filtering Offers smart features to eliminate false alarms (which does work!) Easy to use controls Easy mounting Includes case Accident detection/emergency recording Night vision is good Built-in GPS USB port on cord for charging your phone (or maintaining it with all the GPS/data use) Able to connect to in-vehicle wifi hotspot (if you have it) What's not so good: Super short power cord / buttons on power cord No fast charge on the USB charge port App is almost a waste of time and is a HUGE drain your phones battery! No extra features like direction, temp, etc. which would be nice No 4K 60FPS video option 16GB micro sd is all that's included I really had high hopes for this unit to have a lot more features than it did, and once I started using the app, I became more disappointed. The app is basic and essentially allows you to download/share videos that were recorded and of course lets you see/share other drivers who report incidents. What puzzles me here, is why not integrate with Google Maps or Waze where more people use it and it has other features that actually promote "smart driving", i.e. smart route planning with real time navigation (like if an accident is detected, it not only lets you know but updates your route to save time and make your trip safer). I use Android Auto in some of my vehicles and this would just have to run in the background making the app pointless. In addition, those apps are almost as effective as a radar detector in terms of identifying speed traps, and in many ways make it safer so I'm not sure why the company who makes these devices doesn't figure out a way to partner with Waze to compliment those software products that are successful even better complimented together. I downloaded the other Escort app only to be frustrated by the fact that they offer a service called Live that does some of this but not on the scale that Waze and Google does and they charge a subscription for it. There's also a subscription for database updates of traffic cams and stoplight cams, which is AWESOME if you live in states that use those and it's legal to have a detector but for states that don't it's a waste of money. That said, on the false alarms, it does learn and filter them out if you drive by the same places that emit the same false alarms (most frequently on K bands from my experience). For just a "Radar" detector, this unit really is as good as it gets but many police use instant on laser radar and by the time your detector sees it you're usually already tagged unless you happen to be near other cars, with a speed making the point of having one to try to get away with speeding irrelevant. For a long time didn't believe that they'd help and sure enough with this detector I drove right past a Sheriff here in town on the side of the road clearly patrolling (in fact he waved as I drove by because I waved at him) and this detector didn't make a single chirp LOL. Now the upside there is a Limited Ticket Guarantee so they say in certain conditions they'll pay the speeding ticket so in that sense it may be worth it but be sure you understand the fine print for claiming a ticket and note it won't help your insurance costs or tickets that don't meet their specific guarantee criteria! For safety, I can see it helping as more emergency vehicles/lights do transmit so your detector can notify you they are approaching or you are approaching them which is great. Escort units are no doubt the best when it comes to radar filtering and detection but there are other models that do this just as well from the Escort line like my older one and even to this day it works nearly as good as this one but lacks the ability to update databases for new lights and traffic cams. The dash cam, it works really good and video quality is good and it is easy to download/share recorded video and does what it says which is a positive for sure and the only reason it got three stars. However, for the video, it's not very premium. Many cams these days have 4k 60fps which is way more helpful for fast moving events (like a moving car) and this cam only has quad HD res and what seems like a standard framerate. In all honesty I've been tempted to ditch my dash cams altogether and just use a gopro, it's better video, stabilized and you can see plate numbers! This dash cam also doesn't work like other dash cams I've used that have features where video can be recorded when the vehicle is parked or an alarm is set off so while it is useful on the road it's worthless when the car is parked if your accessory port turns off with the car or at least I couldn't get it to record or allow me to access videos when the vehicle was off. There doesn't seem to be a way to add a rear/side view video camera either. On top of that, it only came with a 16GB card for video, which is small and disappointing for premium product. The last part is the power cord.. talk about SHORT... if you don't have a 12V accessory plug literally in the dash and easy to get to you will almost certainly have to buy some sort of extension. In addition, I love that there are buttons on it so you can turn off the detector display at night and still see buttons to mute or mark things but this really is only safe/useful in trucks or vehicles that have a plug right on the dash but for vehicle that don't the buttons are useless. More and more newer vehicles have them but usually hidden in the dash in a compartment or in the console in which case this feature just became useless. Overall, I would have a hard time recommending this product to someone just in general so would say no. I'd only recommend it if you want a SOLID radar detector and want the built in camera with limited features. There are other models that offer just as good of protection and you can use the difference to get a real dash cam with way more features but if you prefer the all in one, this is the only one out there that's of a high quality. I have owned many radar detectors (including an older escort model that cost a third of this one) in the past and thought it'd bring back memories and it did, but largely it's the same device with a cam and apps that do make it function better than my old one but it has not been modernized to the extent I'd hope this unit might be. There may be tech under the hood that you can't see but just being an end-user cannot see the "premium" benefit when using Waze or a similar popular navigation app actually does help show you speed traps and accidents and saves you time on the road while making it safer for everyone and this just doesn't quite do the same thing so don't get it expecting that. Sure you can detect some speed traps and have some confidence that as a new owner your ticket might be covered with the guarantee but in general I feel like in terms of advanced smart driving tech, it has a long long way to go to hit that bar.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    There are better options!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the detector as it is more modern than most… but for the cam to work .. you have to have a separate app and tell it to record .. it is not just automatic.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Returned after 4 days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 other Escort radar detectors, I LOVE them!!!. Thought I would upgrade to the newest of their current line, HUGE mistake!. After a couple calls to Escort customer service for just trying to get it to connect to the app I decided that this unit is garbage. It’s out of my car and been replaced by my ultra reliable Max 2 that was going to be replaced by this unit. Also, this unit has not alerted me 1 time in 3 days, and I know where false signals are on my way to work. I’ve also noticed the quality of the unit is not what you should expect from a detector that costs $800. My Max 2 has a much more quality feel about it, looks like I’m sticking with my Max 2 now.

    No, I would not recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      We are sorry to hear about the issues you had with MAXcam 360c. We are listening to customer feedback like yours and are continually improving the apps through updates. MAXcam 360c detects radar better than MAX 2. There are a couple possibilities which might explain what you experienced:

      Auto sensitivity (SEN) mode – MAXcam ships in Auto SEN mode. To reduce false alerts, Auto SEN mode reduces X and K radar detection range when traveling slowly. At 55 MPH it is detecting X and K at full strength. To detect X and K and full strength all of the time, use Highway SEN mode. Continually press the SEN button to cycle through all of the SEN modes.

      AutoLearn – by default MAXcam has AutoLearn enabled. AutoLearn learns when it detects the same signal at the same location after 3 passes and will store this alert as a false. When it is stored, or locked out, you will not receive an audible alert to this signal but you can see it on the display in grey.

      If you would like to share more details of your experience with us and would like to have someone reach out to you, please send us an email at: [email protected]. Thank you cedarelectronics-escort

  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, but the app quality could be better

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you so much for your review and for choosing Escort! Please ensure that you are running the latest version of the Drive Smarter app. Should you require assistance, please feel free to contact us at 800-543-1608. cedarelectronics-escort

  • Rated 4 out of 5 stars

    Escort Max is one of the BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been a fan of Escort products. Excellent detection, excellent filtering of non events. Camera function could be more user friendly, or I would have given the product 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd Escort Product that I've owned. Always exceeds expectations. Wish it would project camera to phone while hooked up to wireless carplay.

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you for the great review and for your valuable feedback. We appreciate you choosing Escort. Safe travels! cedarelectronics-escort

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install. Easy to understand alerts.

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you so much for the amazing review! cedarelectronics-escort

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Works Great! This thing is big! Works great, but large!

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you for the great review. The MAXcam 360c offers the convenience of a 2-in-1 device. We hope you are enjoying it! cedarelectronics-escort

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