Customers praise the MAXcam 360c's 360-degree radar detection and stellar video quality, along with its ease of use and accurate alerts. However, some users experienced issues with the app's functionality and the firmware update process. Concerns were also raised regarding the included memory card's capacity and the device's price point.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 120 reviews
Rated 5 out of 5 stars
Police scanner review
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great/ very helpful but the scanner will only work if the cops are scanning. The app is eazy to use and the recordings are crisp
I would recommend this to a friend
Brand response from Escort- Cedar Electronics Team
Posted .
Thank you for the great review! In order to alert, the officer must have a radar or laser gun, and the gun must be turned on. The MAXcam is a 2-in-1 device, so it does record while connected to power. We are glad to hear that you like our mobile app! Thanks again.
Rated 3 out of 5 stars
Works for a radar very well
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No good camera quality and too hard to access the videos
I would recommend this to a friend
Brand response from Escort- Cedar Electronics Team
Posted .
Thank you for the review. The MAXcam 360c records in QHD 1440P video resolution and video recordings can be accessed through the Drive Smarter app, or by inserting the SD card into a computer. If you need assistance, we'd be more than happy to help. Please contact us at 800-543-1608, option 2 on the menu.
Rated 1 out of 5 stars
Wasted 800 dollars.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had this just over a year, detector started to shut down and or freeze. I wasted 800 bucks on this and Escort wants another 200 to look at it and fix it. My Bel radar detector stil works and is over 10 ywars old with no issue but an update. I DO NOT RECOMMEND THIS PRODUCT.
No, I would not recommend this to a friend
Brand response from Escort- Cedar Electronics Team
Posted .
We're sorry to hear you are having issues. If the MAXcam is shutting down or freezing, we can most likely resolve this with basic troubleshooting. Please make sure that your MAXcam is running the latest version of firmware and that you are using a compatible SD card. The MAXcam will take a Class 10 or U1 card up to 128 GB. We recommend using an SD card from a reputable vendor. For further assistance, please contact us at 800-543-1608. We're happy to help!
Rated 5 out of 5 stars
Initial bugs have been slowly fixed with updates
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After the painful firmware upgrade nightmare when the product was released, Escort has released a series of updates to fix the big problems especially on the camera recording access.
I would recommend this to a friend
Rated 1 out of 5 stars
Not worth that much money
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this here for almost $1k. Radar detector is OK, but it doesn’t detect all HP right next to you aiming at you with their laser speed gun. My worst nightmare here is the dash cam. Downloading just one video is very challenging. I started downloading 4 hours ago, and I still cannot get it to download it’s because it keep disconnecting from WiFi. I kept trying to download, it’ll start then stopped. In my opinion this is not worth that much money. Also the suction cut keeps falling every other day even with clean grease free windshield.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Escort - MAXcam 360c Radar Detector and Dash Camer
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love it Best radar detector I ever bought
I would recommend this to a friend
Brand response from Escort- Cedar Electronics Team
Posted .
Thank you so much! :)
Pros mentioned:
Radar detection, Video quality
Cons mentioned:
App, Price
Rated 3 out of 5 stars
Say Hello to the Cops Hiding Behind those Bushes
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Escort Maxcam 360C Radar Detector and Dash Cam combo is a great concept, it just lacks some updates and a better app package for the Android atmosphere of phones. Yes, the unit does great at detecting radar and the camera is fantastic, but the amount of time to get the app connected and working properly made me want to throw it out the window.
The newer tech of the MAXcam 360c is great, compared to my old Escort, there are many more options added when it comes to modes, but I always go back to the auto settings and let it rip.The app is honestly the biggest shortfall for myself, and being a techy, it should not be this hard to update a radar detector. I had almost 4 hours getting the app to see my WiFi and the unit to update it, it constantly would say no internet connection. After I figured out a way to connect back and forth on WiFi settings in my S23 quicker, it finally updated.
The radar detector works great, picks up from long distances without issue and has honestly saved me plenty going back and forth to the hospital over the last month to see my wife then rush home to feed my kids and then back to the hospital. The camera works great as well except in sunny conditions where glare takes over and you cannot see a thing, my old dash cam did not have this issue. The video quality is great at 1440 at 30 fps, I can watch it perfectly on my phone but fails often when downloading it to my phone, this is a huge annoyance as well.
And last, Escort, it is time to go to a USB-C power connector, these phone cord connectors are just not it imo, much better options with solid mounting and power hard wiring with USB-C and integrating into aftermarket high end stereos for alerts and using the camera to record to another device for blogging.
With some upgrades including lighter weight components, this would be a 5 star product but at the price point now, they are simply too expensive for the old style and the app.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Great until you try to update anything
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a strong supporter of Escort products but this one has been released before it’s time. The concept is fantastic. However, most of the time the Apple not connect to the camera settings nor the unit. Also, all of my files for the camera can’t find GPS and have the wrong date and time. Great concept, poor execution
No, I would not recommend this to a friend
Brand response from Escort- Cedar Electronics Team
Posted .
We are sorry to hear about the poor experience you had with MAXcam 360c. We are listening to customer feedback like yours and are continually improving the apps through updates. To change your time zone, hold down the MRK and BRT buttons while powering the unit on then press MUTE. After it reboots you will be able to select your time zone. Rotate the dial to change them then press MUTE to confirm. If you would like to share more details of your experience with us and would like to have someone reach out to you, please send us an email at: [email protected]. Thank you
Rated 5 out of 5 stars
Escort Radar Detector w/ camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fine, just need to sync to my smart phone!!!
I would recommend this to a friend
Pros mentioned:
Radar detection
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Nice Radar Detector/Dashcam Combo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Escort MaxCam 360c is a very capable radar detector and dashcam combo unit. It has been almost 20 years since I've owned a radar detector and they have come quite a long way in those 20 years. This particular unit features bluetooth and wifi so you can connect to the Drive Smarter smartphone app. With the app you can view and edit all of the unit's settings, view and download video footage, and more. In my experience, the app is a bit of a mixed bag. On the one hand, it's really nice and useful to be able to view and edit all of the units settings on your phone. On the other hand, connectivity is spotty at best, and not all features work as they should, most notably, downloading video clips. Regarding connectivity, I would regularly notice that my phone wwould drop the bluetooth connection, although at least it would reconnect automatically in a few seconds. This didn't affect the main functionality of the unit at all, however, if you use the connected features such as red light camera detection or other community based features, then you really should be able to rely on that app connection. As far as the video clips, I couldn't once actually download a video clip using the app. In theory, you connect to the unit via wifi and just download the selected clips. However, in practice this never worked for me. I was able to connect via wifi and see all of my clips, and even view them. However, when I went to download, the progress bar would just never move and I'd eventually have to just close the app. Your best bet to download clips is either plug the unit into a computer using the supplied USB cable, or remove the SD card and put it directly in a card reader. Speaking of the SD card, I really appreciate that they include a card, however, it really is the bare minimum. It is only a 16gb card, and at 1440p video at 30fps, you can hold about 60 minutes worth of video on the card, double that if you downgrade to 1080p video. When you max out the capacity on the card, it automatically deletes the oldest files and rewrites the new footage. It's nice that this is all automatic, but on longer road trips it could be easy to overwrite a desired video clip if you forget to manually mark it using the on unit buttons. I'll also mention the video quality here while I'm on the cam. It is only decent. It's not bad, but it's not where I would prefer in this price range. I have used much cheaper dash cams that have had much better video quality. That being said, those other cams did not also have radar detectors built-in. Which is really the main attraction here. And it does not disappoint. It does exactly what it needs to do. Luckily, I got to test this thing out over the 4th of July weekend when the cops were out in full force trying to catch those speeders and drunk drivers. It was very satisfying to get the alerts and then see the trooper posted up on the side of the road shortly after. Detection in my experience works extremely well, and as best as I could tell I got very little, if any, false alerts. So as a radar detector, I am very happy with the MaxCam's performance. And as stated, that really is the main reason you would even be considering this product. The built-in dashcam is really just an added bonus and gives you functionality you wouldn't otherwise be able to get without cluttering up your windshield. So in that regard, I am again, very happy with this product. The main things keeping me from giving this 5 stars is the camera quality and app integration. Now, the app integration is something that could possibly be improved in future updates, and from what I've read, has already been improved greatly. However, the camera quality is what it is and cannot be upgraded, unfortunately. Also would have really preferred a larger memory card included. Overall, this is a really great radar detector and dash cam combo. There are just a few minor quirks that keep it from being truly 5 stars.
I would recommend this to a friend
Rated 1 out of 5 stars
Dash cam problem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dash cam is a joke because it has issues with CarPlay and you like and use CarPlay it’s not the one for you plus the dash cam unless hardwired it won’t record in parking mode anyway. So I went to the redline escort it’s awesome
No, I would not recommend this to a friend
Brand response from Escort- Cedar Electronics Team
Posted .
Thank you for the review. Please make sure both the camera and Drive Smarter app are running the latest versions. We are sorry you decided not to keep it, but we are happy to hear that you are enjoying your Redline!
Pros mentioned:
Dash camera, Radar detection, Video quality
Rated 4 out of 5 stars
Great Device Except for the Mobile App
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Escort MAXcam 360c is a feature-rich radar detector and dash camera combination designed to offer comprehensive protection for drivers on the road. As someone who values safety and staying within speed limits, I decided to invest in this product to gain a sense of confidence while driving. Here is my in-depth review, highlighting both its impressive features and the significant downside I encountered.
Pros:
1. 360-Degree Radar Detection:** The standout feature of the MAXcam 360c is its 360-degree radar detection capability. It covers all angles, effectively warning me of speed traps, red-light cameras, and potential police radar from all directions. This has undoubtedly saved me from numerous speeding tickets and allowed me to maintain a safer driving speed.
2. Superior Range and Accuracy:** The radar detection range of the MAXcam 360c is impressive. It consistently picks up signals from far away, giving me ample time to adjust my speed and avoid any potential speed traps ahead. Additionally, the false alarm filtering is quite accurate, minimizing unnecessary alerts and preventing any frustration during my journeys.
3. Integrated Dash Camera:** The built-in dash camera is a valuable addition, capturing high-quality footage of my drives. This feature provides peace of mind in case of accidents or any unexpected events on the road. The video clarity is excellent, even in low-light conditions, ensuring that all details are adequately recorded.
4. Intuitive Display and Controls:** The device's user interface is easy to navigate, allowing quick adjustments to sensitivity settings and audio alerts. The large, bright display is easy to read at a glance, ensuring I can stay focused on the road while receiving necessary information.
5. Speed Limit Data and GPS Connectivity:** The MAXcam 360c comes with an extensive database of speed limits, which is incredibly helpful when driving in unfamiliar areas. Combined with GPS connectivity, the detector can provide accurate alerts based on my current location and the speed limits in that area.
Cons:
Mobile App Connectivity Issues:** One glaring drawback of the Escort MAXcam 360c is its mobile app's unreliability. Despite its potential to enhance the user experience, the app frequently loses connectivity with the device. This issue has been a persistent source of frustration for me, as I often rely on the app to customize settings, access saved footage, and update the device's firmware. Escort should address this connectivity problem urgently to provide a seamless user experience.
Conclusion:
The Escort MAXcam 360c is undoubtedly a powerful and advanced radar detector and dash camera combo, providing drivers with crucial protection on the road. Its 360-degree radar detection, excellent range, and integrated dash camera make it a compelling choice for safety-conscious drivers. However, the recurring issue with the mobile app's connectivity hinders the overall experience. Despite this setback, the MAXcam 360c remains a reliable companion on the road, helping me stay safe and aware of my surroundings while driving. If Escort can resolve the app connectivity problems, this device would easily earn a higher recommendation.
I would recommend this to a friend
Pros mentioned:
Radar detection, Video quality
Cons mentioned:
App
Rated 4 out of 5 stars
Great Detector, Bad Drive Smarter App
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This reviewer received promo considerations or sweepstakes entry for writing a review.
First, I will start by saying that the radar detector part of the Escort MaxCam works great. It always detects valid radar from a good distance away when it should and does a very good job of filtering out false alarms which I rarely hear. The alarm tone sounds much more pleasant than other detectors I have heard and the voice prompts sound decent for what they are and help keep your eyes on the road while letting you know what is happening. The screen looks great and shows all the information you need, mostly but more on that later. The mute button is in a great location on the front panel that is very easy to access and you also have the option to mute it from a button on the power connector. Red light and speed camera prompts are a big plus too and are usually accurate. It gives you the direction that the radar is coming from which I always find handy to figure out how to deal with it. There are a ton of settings that allow you to fine tune how you want it to work. I did leave most of the settings at there default, but they are there if you want to mess around.
Unfortunately, the companion app is really bad. First off, initially connecting the detector to the app did not go smoothly. I read that you must update the firmware to fix connection problems, but you have to be able to successfully connect the app to the detector to update the firmware. After a lot of messing around, I was eventually able to update the detector firmware and the connections were a lot better but still not perfect. That said, updating the firmware to the latest is a must do.
There are some other issues that need to be fixed. The radar detector screen is supposed to be able to show the speed limit for the road I am on with the app running but it rarely works. Most of the time it is either blank or shows in incorrect speed and freezes on that and won’t change. The speed shown that you are currently driving at does work flawlessly.
I have a Garmin watch that shows notifications from my phone and when I start the app, it shows a new notification every 5 seconds from the Drive Smarter app which means I have to turn off my watch when I start the app. This is very unfortunate because I like to quickly look at my phone notifications on my watch while I am behind the wheel but now I can’t.
The camera does a good job at recording the video and the video quality is excellent, but getting the video from the detector’s camera to the app on your phone is very unreliable. It’s just easier to remove the SD card and put it into your computer.
The radar detector works great, and I can definitely recommend that part of it, but the Driver Smarter app is bad. It has a lot of potential to be good but needs work to get there. Overall, a mixed bag until some issues are worked out.
I would recommend this to a friend
Rated 1 out of 5 stars
Stay away from this.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stay away from this decetor unless you want to constently have to mess with it before every drive. I would either get the max 360c or redline 360c if you are comparing the 3. Still has issues connecting to wifi, and would not show speedlimit with bluetooth or wifi. connecting to the camera live view didnt work 99% of the time. and in my opinion compaired to the max360c it feels a lot more cheeply made.
No, I would not recommend this to a friend
Brand response from Escort- Cedar Electronics Team
Posted .
We're sorry to hear about the issues you are having with MAXcam 360c. We are aware of these issues and are releasing updates to the Drive Smarter app in order to address them. Note that the speed limit server has had issues but should now be resolved. If you continue to not see speed limits, please contact us at 800-543-1608. Thank you
Cons mentioned:
App
Rated 1 out of 5 stars
Save your hard earned money!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
App is really buggy and I can't connect to the radar. Save your money and buy the 360C
No, I would not recommend this to a friend
Brand response from Escort- Cedar Electronics Team
Posted .
Thanks for letting us know you are having issues with the app. If you haven't already, try the new Drive Smarter app. If you continue to have issues with it, let us know the problem and we will look into it. Thank you
Pros mentioned:
Range, Video quality
Cons mentioned:
App
Rated 3 out of 5 stars
Good but could have been Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, I’m super impressed with the MaxCam360C in terms of the unit itself, and that’s what I’m going to focus on. The DriveSmarter app that they want you to use, that does everything from firmware updates, configuration changes, settings, view dashcam videos, etc. – is TERRIBLE. So the TL;DR if you’re just looking for a combo detector/dashcam that has solid performance and you have no immediate need for the companion app bells and whistles, this unit fits the bill nicely.
I have been running a dash cam and radar detector in my personal car for years. Having both of those features in a single unit was something I was super interested in. I know that with combo units like this you also risk single point of failure as well, but I’ve had great luck with Escort detectors and their reliability in the past, so that is something I’m not too worried about.
Being a combo unit, it is noticeably bigger in size, but nothing that is egregious or overstated. It has great feel and build quality. I like the design and the overall form factor. The rotary dial on the left is super handy for scrolling through settings, updating volume easily, etc. This detector uses the Escort RJ style power connector, and the included coiled SmartCord I found to be extremely short for my car. My 12V plug is at the bottom of my center console, and the SmartCord just barely reached it, causing tension on the cord and the unit while plugged in. I had to purchase the 12’ straight SmarCord from Escort to have enough length to use it comfortably. If you’re car doesn’t have the 12V plug close to the dash, I would keep this in mind. It runs super hot, like more hot than I was expecting. Running my other detectors, they get slightly warm at most, and my dashcam barely even gets warm. The MaxCam runs super hot, like holy crap hot in the hand hot. I have not yet had any issues with it overheating, but it's something I'm keeping my eye on. The one thing about the design I absolutely hate is the mini USB connector. It's 2023 and to include a connector like that on a unit in this price range is just not acceptable. I didn’t plan on using the connector that much, but I ended up having to use it right away to update the firmware because of how terrible the new companion app is, so more on that later. The EZ magnetic mount by Escort is one of the best I’ve used. Super strong and reliable on the windshield and has a great magnetic hold on the unit, never worried about slippage or vibration or just falling off.
The detector works great, it’s basically a souped up Max360C with the internal processing chips from the Redline. Not the antennas though, so keep that in mind. So while you get faster processing, filtering and false alert detection, you do not get the range of the Redline. If you’re looking for maximum range, detectors like the Redline or the Radenso DS1 might be what you you’re looking for. I have the Radenso DS1 and I can say the MaxCam comes pretty close to similar range detection, but there is a noticeable difference side by side. With that said however, the MaxCam still alerts you in plenty of time and plenty of range. In my use I was never “surprised” by any of the alerts. The rotary dial includes visual indicator arrows to point out the direction of the alert. It has also has multiple detection capability so if you’re being alerted to more than one source at a time, the visual arrow indicators will flash for primary and remain solid for secondary alerts, and you can have the display configured to show you the strength and frequency of the source. It also has a K Notch filter to avoid false K band alerts, and has onboard filtering for newer car models that have collision avoidance systems that can typically false a detector alert. The MaxCam processes and filters all of this extremely fast, and makes for a super quiet ride. In the settings menu you can configure the detector with everything imaginable based on your location and local alert sources to ensure you get the most relevant alerts only.
The dashcam is very nice as well. It’s 1440p at 30fps using a Sony Starvis sensor. Colors were nice and not overexposed or washed out, or too vivid and over contrast. It has a nice 143° viewing angle so you see plenty of the road and environment in front of you. Its just a nice, standard dashcam. Nothing super special, just very nice. It’s about what you can expect from 75% of the dashcams out there. Picture detail was nice when stopped, but when moving, at only 30fps its hard if not impossible to read license plates or other smaller details. It would have been nice if they allowed a stop down to 1080p at 60fps, but if you do stop down to 1080p the fps is still 30.
Where Escort falls short here is with the companion app DriveSmarter. It’s terrible. No other way to put it. I’m not in the minority on this, look at just about any other review of this unit and you’ll see the same. I just don’t know how Escort could release such a great unit and have the “NEW” companion app they want you to use be so bad. I’ve been using the MaxCam for a week and I still cannot get my unit connected 100% to the app. Using BT I was able to connect and that allows you to configure settings, but using the WiFi has been a nightmare. What makes it worse, is that the MaxCam is not currently supported by the Escort desktop firmware updating tools, they want you to update everything over the air. But if you cannot connect, what’s the point? I ended up having to use the mini USB connector, download the newest firmware to an SD card, then install the firmware directly to the detector. I was lucky because I have a USB A connector on the PC I was using, but I’ve seen others say that using a USB A to C connector with the detector will not work. Your own mileage might vary here. But I spent literally the first whole day of using the MaxCam just trying to get the app to work. Random and sporadic at best. I cannot view dash cam footage or use any of the other features they tout. Using BT I’m able to configure settings, but here again, Escort falls short. Not all the settings are configurable in the app? Why? Most of them are, but others are surprisingly missing. Like K notch filtering is not configurable from the app, only on device. There were settings that I looked for up and down in the app, only to find you can only set them on device. Why not make all the configurations available in the app? I have stopped trying to use the app for now. If I want to see my dash cam videos I just pop out the SD card and view on my PC. So from a usability standpoint, the MaxCam by itself is just fine, more than capable, but when they try and bundle it together with features in a companion app and that app is half baked at best, it makes it frustrating.
So if you’re just looking for a combo detector/dashcam that is more than capable of your daily driving, this MaxCam 360C is wonderful. If you’re looking for the usability convenance and additional bells and whistles that the companion app would otherwise offer you, you might be disappointed.
I would recommend this to a friend
Rated 2 out of 5 stars
You can do much better, Escort Radar!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great radar detector, but SUBPAR dash cam! The resolution is stated as 1440p, but it looks more like 480p!
No, I would not recommend this to a friend
Brand response from Escort- Cedar Electronics Team
Posted .
It is unusual to hear of the resolution being subpar. There may be an issue with your MAXcam 360c. For further assistance, please contact us at 800-543-1608
Pros mentioned:
Radar detection, Video quality
Cons mentioned:
Firmware update
Rated 3 out of 5 stars
Software kills the product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Escort - MAXcam 360c Radar Detector and Dash Camera - Black
Please read this entire review because it will be all over the place. This review is based off my initial experience with the 360c.
First let me state I am using the Escort Maxcam 360c with and Android phone, OnePlus 9 5G. I have a OnePlus Pad as the tablet I refer to in the review. I can not speak to how well this works with an iPhone nor iPad. My laptop is a Dell XPS with only USB type C and Thunderbolt ports. Desktop is a Dell AIO (All-In-One). Both are running Windows 11.
HARDWARE
The hardware is well built. The images and videos from the camera are very clear (accessed by ejecting the SD card from the unit). The unit itself is well built and the process used for navigating the menu is much easier than my previous detector.
The audio for alerts are loud enough and easily adjusted with a volume knob that is also used for navigating the menu. The voice prompts/alerts are not the clearest though. Not really hardware related but referring to how the speaker works.
The radar detection seems to do a good job detecting possible radar traps. It also does a good job identifying false alerting areas.
Now for the reason why there is a middling grade for the Maxcam 360c.
SOFTWARE
The Android App Drive Smarter is horrible. The PC software is horrible. The firmware update process is painful at best. “Let me explain. No, there is too much. Let me sum up.”
Android App Drive Smarter:
* Can access the camera settings but not the camera output
* Have to close app, force stop and open again to get a BT connection to find detector
* Can not do a firmware update from phone, even though it is forcing a firmware update it just hangs on the screen indefinitely
* Can not access files on the detector/cam from phone
* App will set some settings on the detector, but not all settings
* Can not use phone as the hot spot connection over Wi-Fi unless you have a second phone or tablet to set it up
* Can not connect to home Wi-Fi
* App says the camera is not compatible (which it is), then the next error tells me to reboot the device, disconnect, restart app , reboot phone and whatever other basic troubleshooting they add to the error
PC Software:
* Windows can not identify the USB device if connecting thru a hub or a USB type C converter (only connections my laptop has)
* Can not find the camera inside the app on my desktop connected through USB A to mini using provided cable
* Will only show up as a hard drive on my desktop with drivers installed for the SD card only
* Only way to update firmware is to extract the files and place them in the root of the SD card, I copied twice one in the folder extracted and once with all the files only in root. Not sure which worked, but the firmware updated the next time I got in the car
* Only way to get video and images from the Camera is to copy from the SD card since the MAXCam 360c does not show up in the software
Firmware Update:
* As mentioned earlier, to update firmware is to extract the files and place them in the root of the SD card, I copied twice one in the folder extracted and once with all the files only in root
From the support website, they acknowledge that some phones have issues connecting to Drive Smarter and the camera. There are quite a few incidents open as well for the 360c for known issues.
I am concerned if the databases are getting updated like they should. If a firmware update fails, how can the database updates work?
I have a ticket open with support, if this proves fruitful I will add a sub comment to this review. Support is only available Monday thru Thursday. This review is based off my initial experience with the 360c.
OVERALL:
Very disappointed with the experience so far. I am hoping future updates fix the issues I am having. The fact this is almost all software issues, I am essentially rating the hardware as a 5 and the software as a 1, averaging to the 3 star rating. I would love to give a half star and call it 2.5 but feel a 2 is too low for the hardware if the software is fixed.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
JUNK
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
returned this product after 3 days ,would not sync with the apt called customer service for help ,they were useless !
No, I would not recommend this to a friend
Brand response from Escort- Cedar Electronics Team
Posted .
We're sorry to hear that you were not pleased with MAXcam 360c. It's supporting app has recently undergone changes to resolve issues which some have reported. Make sure the app is updated.
Rated 1 out of 5 stars
Robbed of money
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst radar detector I've ever owned ..$800.00 worth of junk ..do not waste your money
No, I would not recommend this to a friend
Brand response from Escort- Cedar Electronics Team
Posted .
We are sorry you are not completely satisfied. Some basic troubleshooting will resolve most issues and we'd love to provide assistance. Please contact us at 800-543-1608. Thanks!