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Customer Ratings & Reviews

$299.99
Save $250
Comp. Value: $549.99

Customer reviews

Rating 4.3 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers find value in the X10 Pro Omni Robot Vacuum and Mop Combo's cleaning performance. Users state that the product is a good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Rated 5 out of 5 stars

    Easy, time saver.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the the wife to help save some chore time. Very easy to remove from box, setup station, connect to wi-fi and Eufy app. Must admit we did hit the power button and it cleaned all the rooms. Although, once connected to app the robot maps house, cleans, and can be started from phone app. House floors all stay much cleaner with a more daily routine of vacuum and mopping. Robot likes to go over everything 3x and has shown great results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option if you want a robo vacuum with mop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have eufy L60 vacuum but this vacuum is a time saver having the mop option gives me more free time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    not for my lifestyle but still a great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the self cleaning part is SOOO loud, sounds like a mf rocketship taking off, so i did hate that. the cleaning around the house part was quiet. My cat also tried to play with the brushes a lot so didnt want her sticking her paws underthere. Took up a lot of space in my place but if u have a house this should be perfect for you! I just have a small place for myself and cat so didnt really like it for me

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get it working (water issues, battery errors) but now it’s vacuuming and mopping well. It does use a tremendous amount of water which means we’re going through the cleaning solution we bought separately quickly, but that’s probably a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy X10 Pro Omni review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy out of the box. It took about 20 mins to go around the house and map it. App is easy to use. Multiple cleaning options in the app. So far having fun with it. The app provides all notifications when it is time for any maintenance etc.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    I love the robot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tool! I purchased a refurbished machine. The package was misshipped-but Anker got it to me and before Christmas. I think I have a small problem with the brush…..but my floors look wonderful!!!! I have a dog that sheds horribly! I have some laminate, some tile, and some carpets. This robot vacuum is wonderful. Do it! Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Super Easy and Great Floor Cleaner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install, excellent results from first cleaning!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Eufy smart vacuum?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is easy to schedule, performs tasks, adequately, plans and mops.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not-So-Excellent Condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When setting up the vacuum, I kept getting “battery error- contact eufy for service.” Vacuum would shut down/not able to charge each time it started up. For something rated as an excellent refurbished product, that was not how setting it up should have gone. I ended up buying replacement batteries to see if that was the culprit- I was not really thrilled about spending more $ on a product that was supposedly sold in excellent condition. Replaced the existing batteries with the new ones and the product magically worked as it should have. Either eufy didn’t keep the unit with fully charged batteries (and they ran down while sitting on the shelf) or Best Buy sold something rated incorrectly.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 4 out of 5 stars

    Really Good Robovac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good navigation system. The robot can seamlessly navigate its way in and out of its station as well as around objects on its way. It can also lift itself onto rugs or thick carpets. Cleaning is also very effective, but it may not remove tough stains.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great, although the mopping is not as strong as I thought it was. But I’ve learned that if I deep mop once a week, it can maintain the areas clean easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very impressive! It went right to work mapping and then cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the greatest purchase I've made in a while my house is so much cleaner then ever before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished is not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great while it was working. I don’t know if I got a refurbished one or what but it decided it wanted to have a front bumper error. I thought this was on my Best Buy total care coverage but when I came in to have them look at it, I see it is not on there. So be careful when you purchase from Best Buy not everything is covered. SMH I would have gone directly to the eufy website to order if I knew this. I only would recommend one that is not refurbished through Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run it almost every night... So satisfying to see how much cleaner the floors/rugs are in the morning!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned but purchased again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product in great condition it just was missing one piece to the vacuum and no instructions were sent. I had to return, and bought it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best robot vacuum ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the ion, the shark and the rumba, and none of them can compare to this. I finally found a vacuum that actually works and can keep up with the dog hair and not get stuck under things.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Strong suction and pet friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great robot vacuum. Works well on hardwood floors and carpet. Good for dog hair.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vaccum!! Really good for the price especially because now I don’t have to clean my floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works as described and I’m very happy with the purchase.

    I would recommend this to a friend
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