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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 491 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the excellent video quality, ease of use, and generally good battery life of the Smart Wi-Fi Video Doorbell. Positive feedback also highlights the straightforward installation process and convenient storage features. However, some users experienced issues with motion detection reliability and connectivity. A few customers also noted limitations in the field of view.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 491 reviews
  • Rated 4 out of 5 stars

    An improvement from last doorbell camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell is better than I thought. The con: It took me a while to get the camera setup due to error message which I eventually got it fix after updating the doorbell firmware. The battery doesn’t look like it will last for 6 months neither. The pro: the quality of the recording day and night is good. Able to record it internationally on the chime is a plus. Overall I am please with doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best budget video door bell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing no subscriptions, 2K video quality, and storage included Nothing bad to say about it compared to competitors. Would recommend.Thumbs up for me!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity. Easy to set up and install. Had no access to power so battery option was a necessity.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nice doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy doorbell works as described. We have had no issues. The videos are clear

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love this doorbell.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the video quality. We don’t use the night vision and we get a great color picture day and night. The notifications come quickly and we can see people from the sidewalk all the way to the door. The product states that it gives 6 months battery life but at the settings we use I estimate we will get about 3 months between charges, which is fine with me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Big win for the little guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my replacement for my google Nest because I goofed and pulled my wires out of the wall so I decided to go with this and I’m really pleased with it in every way. Battery lasts about 4 weeks and it can vary depending on foot traffic that turns on the sensors but still it’s a great choice for a great price. Made me even think about their camera system for the rest of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Upgrade from 1080p to 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older 1080p Eufy door bell. The quality of picture has significantly improve with this 4k version and response time has also make it management with answering the door. Much improved. It is also very simple swap. Done in 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clear Video

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for about 2 weeks now and no issues. Easy to install. I already have the eufy door lock and it was easy to add the doorbell to the app to control both and link them together

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love this door bell/camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this doorbell & camera! Beautiful, clear picture. When we have company I have to show them how good they looked ringing the bell! Seriously, I brag about it to everyone one I see & encourage them to buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality camera with a great sensor!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motion detector is amazing! My girlfriend likes to call me mean names every time she leaves the house. She knows i get a notifcation every time there is motion, so yea! But i do love it! Its great for deleveries and i havent had qny porch pirates yet (knock on wood) but if i ever do, this is super helpful! The night vison is also really good too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best doorbell/chime with no monthly fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed two of them (front & side doors) - been a couple of months and it’s going great - real plus that it can be powered by existing doorbell wiring (and battery if you need it) + no monthly fees!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great doorbell cam without monthly fees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear video and ease of set up all without a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good View

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is clear. Works with batteries or with power supply. I installed to a friends back door. She was happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this when i also got the solar cam system works fine easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get working with no additional expense

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved after one year still working great , batery is great last long !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best camera evy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase ever every body have too buy this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SCAM ALERT!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SCAM ALERT!!!!! I was visiting New York in October and purchased Eufy Doorbell at Best Buy on 5th Ave for $150. When I got home to Ireland and opened up the SEALED unit I discovered that the units had all been replaced with old battery packs (presumably to give the empty box weight) see photo below. I immediately contacted customer services and was told eventually by one of their agents I could bring the box back and exchange if for a complete one. Believing this in good faith I waited until I returned to the US next. I arrived in Chicago yesterday and took the box to Best Buy on Roosevelt Rd to make the exchange as I was promised. The manager refused to accept it despite my efforts trying to explain myself and presenting all the evidence I had at hand. I am extremely disappointed with this level of service and to have been SCAMMED $150 by a ‘reputable brand. I urge EVERYONE to open boxes of goods before you leave the store to be sure you are not being RIPPED OFF!!! Best Buy, if you’re reading this and want further details or to make amends please feel free to contact me! I hope you do to resolve this matter and restore your reputation.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    cannot connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first unit worked well until alarm kept ringing. replacement unit couldn't connect sync together

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Eufy doorbells this is 1 of 3

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My eufy doorbell cams have been very reliable for nearly a year, Only 2 recharges so far. Very easy to plug in and recharge the glow changes colour when fully charged. Great human recognition.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email: support@eufylife.com
      Phone number: +1 (800) 988 7973 eufy