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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 506 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the Smart Wi-Fi Video Doorbell's amazing video quality and ease of use. Many also appreciate its good battery life and super easy installation. Some customers have noted concerns regarding motion detection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 506 reviews
  • Rated 4 out of 5 stars

    An improvement from last doorbell camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell is better than I thought. The con: It took me a while to get the camera setup due to error message which I eventually got it fix after updating the doorbell firmware. The battery doesn’t look like it will last for 6 months neither. The pro: the quality of the recording day and night is good. Able to record it internationally on the chime is a plus. Overall I am please with doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity. Easy to set up and install. Had no access to power so battery option was a necessity.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nice doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy doorbell works as described. We have had no issues. The videos are clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera, needs bigger battery.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better. I need to charge this thing every couple months.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good View

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is clear. Works with batteries or with power supply. I installed to a friends back door. She was happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Eufy doorbells this is 1 of 3

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My eufy doorbell cams have been very reliable for nearly a year, Only 2 recharges so far. Very easy to plug in and recharge the glow changes colour when fully charged. Great human recognition.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 988 7973 eufy

  • Rated 1 out of 5 stars

    SCAM ALERT!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SCAM ALERT!!!!! I was visiting New York in October and purchased Eufy Doorbell at Best Buy on 5th Ave for $150. When I got home to Ireland and opened up the SEALED unit I discovered that the units had all been replaced with old battery packs (presumably to give the empty box weight) see photo below. I immediately contacted customer services and was told eventually by one of their agents I could bring the box back and exchange if for a complete one. Believing this in good faith I waited until I returned to the US next. I arrived in Chicago yesterday and took the box to Best Buy on Roosevelt Rd to make the exchange as I was promised. The manager refused to accept it despite my efforts trying to explain myself and presenting all the evidence I had at hand. I am extremely disappointed with this level of service and to have been SCAMMED $150 by a ‘reputable brand. I urge EVERYONE to open boxes of goods before you leave the store to be sure you are not being RIPPED OFF!!! Best Buy, if you’re reading this and want further details or to make amends please feel free to contact me! I hope you do to resolve this matter and restore your reputation.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great smart video doorbell!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed using my Eufy smart video doorbell. The camera is clear and has good color. Eufy customer service has been great. They have been responded to my calls. The cost of the camera was. I am pleased with my selection.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! 

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email:[email protected]
      Phone:+1 (800) 988 7973 eufy

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this when i also got the solar cam system works fine easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved after one year still working great , batery is great last long !

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. I love not having to pay monthly fees. And when my sons car was broken in to. The police officer that I showed the video to, said it was the clearest video he's seen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door bell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend great decision I made switching from blink .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best camera evy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase ever every body have too buy this

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is great! I can see everyone approaching my door from start to finish, hear well, and talk to them. I highly recommend this video doorbell!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The only video doorbell you need!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this more than Ring. I tried ring, the set up with the internet was so complicated. Anyway, I really like this video door bell, set up was quick and simple. You could set it up as wired or wireless and it includes the chime. The video quality is great, I just love it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No Subscription!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros 2K resolution is slightly better than 1080p Easy to configure No subscription - basic motion detection and doorbell functionality is free Cons There is no 24/7 recording option - or maybe that needs subscription

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Wo4k great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is great. The app works nicely too. Sometimes there is some lag though, but that might be due to having me and my wife separate log ins. But no monthly subscription though so thats nice. A little pricey though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best doorbell/chime with no monthly fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed two of them (front & side doors) - been a couple of months and it’s going great - real plus that it can be powered by existing doorbell wiring (and battery if you need it) + no monthly fees!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Eufy camera doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No contract necessary. Battery can be charged. Haven't had to charge yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Price is right. Works great! Sense of security.

    I would recommend this to a friend
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