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Customer Ratings & Reviews

Your price for this item is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 72 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are satisfied with the large capacity, quiet operation, and cleaning performance of this Frigidaire laundry center. Many appreciate its compact size, making it suitable for smaller spaces, and find it easy to use. Positive feedback highlights the overall value for the price. The washer and dryer are praised for effectively cleaning clothes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-72 of 72 reviews
  • Rated 5 out of 5 stars

    perfect washer and dryer for my beach condo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had great reviews and it has a larger washing capacity of the other for the best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great saving!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, water bill is going down with the high efficiency feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    washer/dryer that fits in a small places

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my washer for about a month now and I really enjoy It. It could really use a feature like Steam press Or have a light in the washer and dryer. Other than that I'm please with my unit

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      ecko, so glad to hear how happy you are with your laundry center. Your feedback is reviewed online by our product gurus, who I'm sure will find value in your observations. If you need us, just reach out directly for assistance. We are here for you. *Ruth Frigidaire

  • Rated 3 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a separate softener cycle and lacks a dedicated softener well.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey Harry, thank you for your time and willingness to share your opinion. One of our goals is to deliver excellent customer service. Your feedback about the softener well will help us identify areas for improvement. ~Jennifer Frigidaire

  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    Dissapointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First not model I originally purchased and have had issue after issue I am disabled critically ill n just need something to work when I hit on button

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trying to Like It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fabric softener dispenser, only bleach, which I don't use. Very loud washing machine, so annoying.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      LadyV, thank you for your time and eagerness to share your view. One of our goals is to deliver outstanding customer service. Your feedback will help us understand our strengths and identify areas for growth. ~Jennifer Frigidaire

  • Rated 4 out of 5 stars

    Exactly as advertized

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have just received and installed. Exactly as advertized so no complaints. Looks like very strong construction and includes wiring diagram for 3 and 4 prong 220v install. Does not include power cord so that's another $25 to add to the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Small footprint, large capacity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an efficiency apartment with the requirements being: small footprint, simple controls, reliable brand name, and at a good price (got it on sale for $1000). Checked marked all of those plus the capacity for both the washer and dryer is much larger than I was expecting. Just did a test wash and dry and all worked flawlessly. Its a good feeling when you think you made the right choice!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the Frigidaire quiet pack laundry center. It is the worst machine I have ever had. If I put more that one thing in it unbalances and does not allow me to rebalance it no matter what I do. I have to take sopping wet clothes and hang them outside. That is is I can get the washer to open because it stays locked. The lights and bells never seem to stop even though there is nothing there. The drying makes everything so very wrinkled.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    efficient but noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine does a good job. But the machine is VERY noisy. The wash cycle makes a repetitious mechanical noise that is highly unpleasant. I can't focus on my work on my computer listening to it. Might be useful for torturing POW's. The spin cycle sounds like one of my son's drum solos. Other than that, the machine and dryer (which is normal and quiet) are fine. Our family solution: wash clothes when we're not home so we don't have to hear the racket. Put clothes in the dryer when we return home. Voila!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy :(

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my unit on yesterday and have washed three loads. The washer is too loud & it has no opening for fabric softener. I'm trying different settings to prevent clothes from coming out wrinkled. Dryer is ok. I went through a lot to get this unit and now I'm not too happy. I loved my old stackables which I had for 18yrs.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      LadyV, we regret hearing that you are not content with your laundry center. This particular model-FFLE3911QW is not equipped with a fabric softener dispenser. We recommend you follow your fabric softener label instructions (add diluted fabric softener to the final rinse). You may also use a fabric softener dispensing ball. Factors such as improper installation, unbalanced wash loads, and foreign objects could be the cause of the sounds you are are experiencing. Over-drying, high temperature, and overloading could cause wrinkling. We also recommend you remove items as soon as cycles end from the washer and dryer to prevent wrinkling. You are welcome to review the information provided in your owner's manual. For any additional questions, please contact Frigidaire directly at 1-888-203-1389 Mon-Fri 8am-8pm and Sat. 9am-6pm EST. Kindly, Maggie Frigidaire

  • Rated 1 out of 5 stars

    No fabric softener dispenser!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES NOT HAVE FABRIC SOFTENER DISPENSER!!!! So disappointed!!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Moski, I am sad to hear of your disappointment in your new laundry center. While your laundry center doesn’t have a dispenser for fabric softener, you can add diluted fabric softener to the final rinse. You also have the option of using a fabric softener dispensing ball (page 7). Wishing you the best, Ruth Frigidaire

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