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Customer reviews

Rating 4.2 out of 5 stars with 25 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    New oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new oven! Haven’t had a working oven since Easter. It fit perfectly in the space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Striking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful oven. It’s very spacious and shows off the amazing food that’s being cooked.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Digital touch screen

    Rated 4 out of 5 stars

    Great Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice with help of the sales people at Best Buy - delivers ahead of time and a great installation experience. Our first convection oven and it is fast and consistent temperatures. Only downside is that lights in both oven come on when using them - not independent - and the fully Digital Touch screen is confusing at first.

    I would recommend this to a friend
  • Pros mentioned:
    Great for baking, Many features

    Rated 5 out of 5 stars

    High quality double oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven replaced my old Kenmore Elite and is even better than expected. At this price point did not expect as much features and convenience. It is great for baking as it keeps constant heat on all sides. As an addition it also look great.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Nice Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far, (used both ovens and the broiler/both on convection and bake) looks nice and only negative I have is that sometimes I have a problem with the touch controls. But, more than likely, it’s my touch, not the control panel! Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven has been all that we expected. The service we got from Best Buy was outstanding.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, CoreyS! Thank you for your 5-star rating! We’re so glad to hear that your oven is meeting all your expectations. We also appreciate you sharing that your service experience with Best Buy was outstanding – it’s always great to hear when our partners provide excellent service.

      If you ever need any assistance in the future, feel free to reach out. We're here to help! ~Juan Frigidaire

  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Double oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy sales representative was friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double oven, best move for kitchen remodel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had a single oven. Brought this double oven for my kitchen was a great move. It is so good to have and I will love it if you get one, you will love it too. Beware the cabinets for them are high, be sure on your size and paying for the double oven cabinet. I made my own. Great oven and they both work simultaneously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice replacement double oven.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to preheat and is a little loud, but does everything else well. It's pretty deep, so if replacing an existing range, make sure you have the depth.

    I would recommend this to a friend
  • Pros mentioned:
    Nice sleek look

    Rated 5 out of 5 stars

    Great oven combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very versatile. All of the functions add to the kitchen. Very nice sleek look. Nice timer ending sounds.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Temperature control

    Rated 1 out of 5 stars

    Bad Appliance

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven does not maintain the stated temperature. if you like to bake DO NOT BUY THIS OVEN. I have called twice to have the oven serviced and according to Frigidaire the oven is working properly. The support advocate from Frigidaire even started calling out pages from the manual on how to use the appliance. I guess this is a common issue with this unit. Again DO NOT BY THIS MODEL!!!!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, Jeff! We apologize that this has been your experience with your new appliance. This is not how our customer encounters are meant to be. We want to get some additional information on the concern. Please connect with us via live chat or by phone at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren Frigidaire

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ready for Thanksgiving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit like a glove! Heats up so much faster than our old oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Ovens

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit to replace an old, white unit at my parent's house. The updated their other appliances to stainless steel a few years ago. I had Best Buy install and it totally changed the look of their kitchen. My mom has used the oven a few times and it has been great. I highly recommend Best Buy's Total Tech subscription. It was $100 less than the cost of installation and haul away of the old unit. Now my parents have an extended warranty too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great double oven

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing double oven. Easy installation but double confirm all opening measurements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking and Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and easy to operate. Very large top oven and fits well.

    I would recommend this to a friend
  • Cons mentioned:
    Dead on arrival

    Rated 1 out of 5 stars

    No oven for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was delivered a dead unit. There is power at the wall, power in the cord, power to the oven; however, the control panel is dead and does not respond to the power. The lights do not work. The installers are returning the defective unit. Why isn't there any kind of quality control to ensure customers receive a working unit. I waited 3 1/2 weeks from the time I purchased to install and 2 1/2 of those weeks were without an oven. I still don't have an oven. I don't know when I might get an oven. I chatted with Frigidaire, and they said to wait for Best Buy to replace. This isn't Best Buy's fault! It's the manufacturer. I bought Frigidaire because of the great price and American-made company. I'm disappointed.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello there. We can feel the disappointment. We can understand the situation of having a new appliance and your expectations for it to work. We hope you get the right assistance, and Frigidaire is always here to provide it. Please call 800-374-4432 to reach us, Monday through Friday, 8:30 a.m. to 8:00 p.m. ET, and we'll be glad to help. ~Ruth Frigidaire

  • Rated 4 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Just received it so have only used twice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment is good but size is not exactly as mentioned in manual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double Wall Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my new Frigidaire Double Wall Oven. It’s very user friendly, and it’s makes cooking easier with the extra capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double oven delivery and installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team couldn’t have been more professional and polite. they were great.

    I would recommend this to a friend
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