The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
Rated 5 out of 5 stars
Fantastic oven range
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I switched ranges due to mine going out, this oven is fantastic but heats up fast, my favorite feature is the rapid book of water witch ys very convenient if you need to boil water in a rush witch happens to be my case anytime.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Top things to love, it looks good and boils water fast. Things to like, induction is much better at controlling temperature of your pan, surface doent get hot per se, so if you boil over, its not a major issue, finally removing the pan auto turns off the stove so you cant leave it on accidentally. Things to not like, the oven takes at leasr 15 minutes to preheat to 375, which seems way longer than my old cheaper oven, there is a crease that exists between the control panel and the stove top, this easily gets full of food when cleaning and hard to remove, finally the controls take getting used too. You would think activating the stove top would be as simple as pushing a button, but nope. Requires one button push, waiting, one button push, sometimes two, then finally youre allowed to set the temperature.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this range. At 5.3 cubic feet, there's plenty of room to fit pizza trays (prior, more expensive oven could not). Stove burners heat up very quickly, especially for heavier pots that would take over 10 minutes to boil water for rice in prior oven, this one takes 2-3 min. Air fry setting makes perfect salmon in oven within 12 minutes. Excellent quality range.
Loving It So Far! Fast, Convenient, and Easy to Cl
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, I’m highly satisfied! The stovetop heats up incredibly quickly and is very easy to clean. I was able to boil a full pot of water in just a few minutes. The oven works great as well—I just wish the timer would automatically turn the oven off, or that it had preset programs like an air fryer (e.g., selecting “pizza” would automatically set the ideal temperature and cook time).
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s taking some getting used to after 20+ years of a good old fashioned electric stove but I like it! The burners are really really fast, which is great. First lesson: cornbread is better baked the good old fashioned way, which you CAN do with this oven. Seriously, Best Buy was great to work with. The salesman was knowledgeable and took his time with us.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The induction cooktop is a standout. It responds quickly from simmer to boil, with much less lag than traditional electric or gas ranges. Boiling water seems noticeably faster.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice stove except when it was delivered there was a discoloration under the glass top of the stove towards the back. At first i thought it was a speck of dust but it didnt wipe off. Now i have to look at this glaring whitish spot on my stove i just purchase. Why!
Hi, Chantell H, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We would be happy to see how we can help with this. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico
Rated 1 out of 5 stars
Extremely disappointed with Best Buy
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very poor service offered to us. After 35 phone calls of over 2.5 hours, 8 scheduled deliveries with some no shows, we finally have a stove without damage. 2 stoves were delivered with damages to the bottom drawer and after much frustration I was finally able to arrange to pick one up at Best Buy. I had to wait 30 minutes as the manager wasn't present as promised to hand over the drawer and didn't leave instructions for his supervisor. Thanks to Leo, one service representative who is the only one who was helpful in this nightmare. No apologies received. I will never purchase from Best Buy again. Read my review on the refrigerator if I can still write one. The first delivered did not get cold at all. It had to be replaced and we were without a refrigerator for 8 days.
Hi JYDE! We are truly sorry to read about the experience you’ve described. The number of phone calls, repeated delivery issues, damaged units, missed appointments, and the time you were left without a working refrigerator is completely unacceptable. We understand how exhausting and frustrating this must have been for you.
Receiving two stoves with damage, navigating eight scheduled deliveries with no-shows, and then having to personally arrange a pickup — all while spending hours on the phone — is not the level of service anyone should have to endure. Being without a refrigerator for eight days only adds to that stress and inconvenience.
While we’re glad to hear that Leo was able to provide helpful support during this process, it’s clear that your overall experience fell far short of expectations. We sincerely regret that you did not receive consistent communication, accountability, or even a simple apology along the way.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Rated 1 out of 5 stars
Poor Craftsmanship
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The track on the drawer came off first time I opened it. I ended up buying a rivet gun and rivets to repair
Hi Jason! We’re sorry to hear about the trouble with your drawer track. That certainly shouldn’t happen on a new range, and we understand how frustrating it must have been to deal with the repair yourself.
We appreciate you sharing this feedback, as it helps us improve our products and quality control. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Rated 5 out of 5 stars
Great service
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product great installation service. Everything was done as agreed. Very professional staff
This reviewer received promo considerations or sweepstakes entry for writing a review.
It would be a five star, if the front panel were fully back lit and the controls just a bit larger for easier use in a more normal ambient light. I do like not having to reach over hot pots to reach the controls.